Fishbowl Solutions, Hitachi, and Google partner to demo the strength and speed of the Google Search Appliance (GSA). Also learn about Fishbowl's GSA Connector for Oracle WebCenter.

1. Google confidential | Do not distribute
Find what you need, fast
Google Search Appliance
Andrew Greene
Enterprise Channels Manager
agreene@google.com

2. Connect Visualize Build Access
Google confidential | Do not distribute
Find

3. Search is our focus, not a feature

4. Employees expectations of technology at work have changed

5. The Google Search Appliance brings the best of Google Search to solve enterprise needs
Relevant
Search
From Any
Source
On Any
Device
Simplicity
at Scale

6. True Universal Search
Cloud Storage PLM CRM CAD
Web Servers
Bug Tracking Enterprise Social File Share CMS KB

7. GSA learns from everyone who uses it
Results in March Results in April

8. • Single Sign-On
• Heterogeneous security
• LDAP
• Active Directory
• Early and late binding
• Access control lists
• Multiple domains
• Kerberos Integration
• Windows Integrated Authentication
• Claims-based authentication
• Forms-based authentication
• Client certificates
• Security Assertion Markup
Language
Enterprise-Class Security

9. Google confidential | Do not distribute
Unique solutions for global
collaboration
The GSA also takes advantage of Google’s unmatched language capabilities.
Google Translate offers free translation between 71 different languages.

10. Simple deployment architecture
or
Load Balancing
Servers
Frontend
Web Servers
Index
Servers
Database
Servers
SAN Storage
Identity
Servers
Query
Servers
Build Your Own Server Farm Complexity Google Search Appliance Simplicity

11. Enterprise Search:
Market Leadership
incl. 58%of Fortune 500

12. Enterprise Search:
Product Leadership
Magic Quadrant for Enterprise Search, April 2013

13. Hitachi Data Systems
Sean Mattson, Senior Director Global Web Marketing

14. A Quick Snapshot
● Focused on the online customer experience and intelligence, Sean and team
are responsible for HDS.com, Geo sites and microsites.
● The team also manages the marketing technologies
(CMS, mkt automation, globalization/localization, analytics, etc.) and
Marketing Operations.
● Hitachi Data Systems has a good and long standing relationship with Google
and Fishbowl

15. The Content Challenge
● Years of content and assets being added to multiple destinations made it almost
impossible to find the right content of asset.
● Multiple renditions of assets, posted in multiple repositories or destinations, with
or without search available
● Other than the corporate website, no SEO or tagging process for assets
● Lack of easy access to support and technical documentation by the customer
base

16. The Approach
Establish ‘Single Source of Truth’ for assets, create a process
for adding meta data and SEO to assets.
● Initiate a single repository strategy, leveraging our CMS system, including
workflows and version controls and asset relationships
● Expand the deployment and use of GSA to federate and standardize search
● Deploy Fishbowl’s GSA connector to tightly integrate search into web platforms,
applications and CMS systems
● Establish publishing process with TechPubs group for publishing of technical and
support assets
● Redesign HDS’ resource library to provide a better user experience and a gateway
to technical assets not generally listed on the pages on the Dot Com

17. Fishbowl Solutions
Kim Negaard, Product Manager

18. Who is Fishbowl Solutions
Since 1999 Fishbowl has been partnering with businesses to solve costly and
frustrating knowledge-sharing problems.
● Oracle & Google Partner
● Services and packaged software for Oracle
WebCenter & the GSA
● Specializing in portals & content management
for 14 years

19. Why Google Search for WebCenter
• Extend the power of the GSA to WebCenter
Content
• Oracle has tried to solve search and failed
• Poor relevancy out of the box
• Search is a top WebCenter complaint
Google + WebCenter. Better Together.

20. Fishbowl’s GSA Connector for WebCenter
• Built on Google Connector Framework
• WebCenter Content Indexing
o Allows GSA to index WebCenter content & metadata
• Flexible Serving Options
o Show results natively in WebCenter Content
o Integrate with websites and applications

21. Flexible WebCenter Content Indexing
• Full-text content indexing
• WebCenter metadata-indexing capabilities
o Expose metadata from WebCenter to GSA
o Powers dynamic navigation, filters, biasing
• Performs incremental index updates
o Faster updates
• Provides intelligent processing for Site Studio sites
• Supports indexing subsets of content
o Example: only index content from a specific website

22. Additional Connector Capabilities
• Create the Google Experience
• Provides Google-like Search Interface
o Includes document preview, dynamic navigation,
user-added results, type-ahead etc.
• Provides access to secure WebCenter content
o Fully supports WebCenter security model
• API to Access GSA data using WebCenter Content
service calls

23. GSA Search Interface for WebCenter

24. GSA Search Interface for WebCenter

25. Fishbowl’s Offerings
● Connectors
○ Oracle WebCenter Content
○ YouTube
• Packaged Solutions
o GSA Jumpstart for Oracle WebCenter Portal
o WebCenter Content Jumpstart
• Services
o GSA Deployment Services
o Custom Integrations with WebCenter Content & Portal

26. Why Google Search for WebCenter
web: www.fishbowlsolutions.com
email: info@fishbowlsolutions.com
phone: 952.465.3400
blog: cfour.fishbowlsolutions.com

27. Thank You!
Andrew Greene: agreene@google.com
Kim Negaard: knegaard@fishbowlsolutions.com