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Propmi marketing and sales methodology
1.
2011 ©PROPMI Ltd.
- www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 PROPMI Ltd. - www.propmi.com – Email: info@propmi.com - Phone: +44(0)7791438025 – Mr. Felix C. Poudeu Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
2.
The Keys of
Successful Sales (KoSS) • Sustainability Selling – Customer Centric Selling – Increase Your Product Knowledge Through Training – Understand your product competitive advantage and Value-added proposition – Become Customer-centric (More customer need-oriented) • Relationship Selling vs. Transaction Selling – Sales technique alone don‘t work more ... without effective sales process there is not sales possible • Possitive Attitude Selling • Aptitude and Personality • Fortitude and Perseverancy • ..... 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
3.
Are you born
to sell? • No you learn to earn! • Selling is a science ... An acquired skill! „Selling is a learned skill acquired by people with the attitude, aptitude, fortitude, desire, and persistence to succeed“ J. Gitomer 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
4.
Genesis of Successful
Sales (GoSS) • Everyone wants to succeed at sales. Most people don‘t. It‘s not that there can‘t. It‘s just that they don‘t know how. • They need a success tool, a place where they can get insight about all facets of sales. • There are rules to succeed at sales, which are: – Know the rules – Learn the rules – Take ownership of the rules – Live by the rules „If you think you can, or if you think you can‘t, you‘re right either way.“ Henry Ford 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
5.
Questions of Successful
Sales The technique of asking and answering questions is the heart of a sales presentation. How do you determine prospect needs? How do you establish buyer confidence? How do you build rapport? Without questions you‘ll have no answers. Without answers you‘ll have no sales. Without sales you‘ll have no money. 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
6.
Why do salespeople
fail? • 15% Improper training – bothproduct and sales skills • 20% Poor verbal and written communication skills • 15% Poor or problematic boss or management • 50% Attitude Salespeople could succeed 50% more if they just change the way they think. „Winning isn‘t everything, it‘s the only thing,“ Vince Lombardi 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
7.
Degrees of Failing
Not following the rules leads to slow but sure failure 1. Failing to do your best 2. Failing to learn the science of selling 3. Failing to accept responsibility 4. Failing to meet quota or pre-set goals 5. Failing to have a positive attitude Success is a level of performance and a self-confidence brought about by winning experiences Failure is not about insecurity. It‘s about lack of execution. © PROPMI Ltd. - www.propmi- limited.com – 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Email: Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist info@propmi-
8.
How Can You
Avoid Failure? • Execution • Learn the Rules of Sales • Increase your number of calls 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
9.
Cold Calling •
„No Soliciting,“ the funniest sign in sales • Get to the decision maker on a cold call • Opening is as important as closing • The cold call is fun ... If you think it is • The Magie of Selling: the sales starts when the prospect says NO! • If you believe an the „POWER Of The NUMBER“ you can make it. 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
10.
The BIG Secrets
More sales are made with friendship than salesmanship Your best prospect are your present custumers Make a sale on Monday ... Easiest way to make a sale? Top-Down Selling™ Your personal mission statement © PROPMI Ltd. - www.propmi- limited.com – 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Email: Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist info@propmi-
11.
Effective Selling –
SPIN Model The SPIN Selling Model (SPIN-SM) Using this model will help Conversion Rate you to improve the quality Outcome of your business CLV & ROI opportunity ©PROPMI Ltd 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
12.
Effective Selling –
SPIN Model SPIN Selling Model Situation • fact-finding questions to establish a mutual understanding of the customer's present operation. question Problem • Questions about a customer difficulties or dissatisfactions. These questions uncover Implied Needs, the basic raw materials out of Questions which a customer's Explicit Needs will be defined. Implication • Questions about the effects or consequences of a customer's problems. These questions are particularly important for ensuring Questions shared understanding of a problem's severity or urgency. Need-Payoff • Which are about the value or utility the customer sees from proposed solutions to problems. These questions help the customer Question clarify the benefits which a solution could provide. 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
13.
The Elusive Hot
Button ... How do you find it? The hot button is in the answer How to discover hot button? 1. Listen to the first thing said or 1. Ask questions about importance or alluded to. significance 2. Listen for the tone of first responses 2. Ask questions about the area you 3. Listen for immediate, emphatic think is hot. responses 3. Ask questions in a subtle way. 4. Listen for a long, drawn-out 4. Don‘t be affraid to bring up the hot explanation or story button throughout the presentation 5. Listen to repeated statements 5. Use „If I (offer situation) ..., would 6. Look for emotional responses you and variations. Try „there‘s a way...“ The hot button is sometimes a very sensitive issue, is elusive, and is an elavator as well. 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
14.
Double your money!
- Pipeline of Success Up your Income! Double the money you make in just 30 days! Selling success is a number game... and a magic game. You must combine the magic with your numbers to produce... Aren‘t making enough sales? Your number will tell you why. Your numbers can double if you follow this formula! WOW. 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
15.
The Pipeline of
Success (PoS) If you see and call enough prospects per day, per week, per month ... You will build your pipeline. A full pipeline is meanigful for your sales success and will bring you sales you never imagined Follow-up habits and skills are responsible for 80% of your sales. All it takes is self-determination and hard work. That‘is the magic. Ask any magician 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
16.
The Pipeline of
Success (PoS) Your attitude Your goals Your networking Your Power Questions Your Power Statements „Your chance for Yours Sales Tools success increase in proportion to the Your Sales Knowledge number of sales Your Preparedness call you make“. Your Follow-up Your Sales Numbers Your Prospect Pipeline Your Commitment Your Self-discipline 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
17.
SUMMARY The Science of
Sales is more than COLD CALLING. Successful Selling is a balance between Art and Science: • SMART (=> GOAL/ORIENTATION) • SPIN (=> PROCESS/CONSULTATIVE APPROACH) • BANT (=> QUALITY/ROMI/CLV/ROI) By the building of the pipeline is QUALITY of LEAD very important – and guarantee a high ROI. High Win Conversion Rate (WCR) Relationship vs. transactional approaches 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
18.
Contact Us:
Contact address: Head of Management PROPMI LIMITED Marketing & Business Development Consultancy 1st Floor, 2 Woodberry Grove North Finchley, N12 0DR London Email: info@propmi-limited.com United Kingdom Phone: +44(0)7791438025 info@propmi-limited.com www.propmi-limited.com http://www.propmi-limited.com Download information as: vCard 2011 ©PROPMI Ltd. - www.propmi-limited.com – Email: info@propmi-limited.com - Phone: +44(0)7791438025 Dipl.-Kfm Félix C. Poudeu – Marketing & Business Development Consultant - CRM Specialist
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