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10 steps to better data
quality
Data quality can seem
like a daunting task.
Use our 10 steps to
help you develop an
action plan to
approach the data
quality challenge.
1) Start at the end
Before starting, ask:
What do I want to do with this data?
This impacts the amount
and type of data you need.
Consider your objectives to
ensure your data is fit for
purpose.
Gather the data you already have. What are
the gaps? What else do you need? Consider
everything you might want to know about a
customer or prospect so that you can collect
this information from day one.
2) Consider what
you need
Every year in the U.S….
 2.5 million people die
 2.2 million get married
 40 million move
3) Measure quality
With so much changing data, you need to
account for updating and measuring quality
of information on an ongoing basis.
Examine where you are now, establish where you
would like to be and then assess your
performance against those targets.
4) Benchmark progress
Stakeholder support is
essential for success of data
quality. Think about key
drivers and pain points for
the business, and show how
the data quality strategy will
help improve things.
For example….
If an operations manager wants to
reduce costs, explain how better data
quality can decrease returned mail.
5) Secure buy in
Connecting the proposed data
quality investment
to company objectives creates
a good business case. Look to
tie to:
6) Get investment
 Reputation
 Revenue
 Cost
 Profit
 Compliance
 Ensure everyone in
the organization is
trained on processes
 Hold regular review
meetings to confirm
processes are
efficient and effective
7) Put effective
processes in
place
Find technology that fits your organizational needs,
with room to grow.
8) Use technology
89% of companies will
prioritize a data quality
solution this year.
Key metrics to consider:
 Speed: Are you saving time
capturing and cleansing
data?
 Accuracy: Is your data more
accurate against your
benchmarks?
9) Assess progress
 Revisit initial objectives
 See how your results are
performing
 Review the process regularly
 Make sure key stakeholders
are informed of performance
10) Start again
Data quality can’t be
left to look after itself.
Contact us at www.edq.com/contact to learn how
we can help build and support your strategy.

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10 steps to better data quality

  • 1. ©2015 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian. Experian Public. 10 steps to better data quality
  • 2. Data quality can seem like a daunting task. Use our 10 steps to help you develop an action plan to approach the data quality challenge.
  • 3. 1) Start at the end Before starting, ask: What do I want to do with this data? This impacts the amount and type of data you need. Consider your objectives to ensure your data is fit for purpose.
  • 4. Gather the data you already have. What are the gaps? What else do you need? Consider everything you might want to know about a customer or prospect so that you can collect this information from day one. 2) Consider what you need
  • 5. Every year in the U.S….  2.5 million people die  2.2 million get married  40 million move 3) Measure quality With so much changing data, you need to account for updating and measuring quality of information on an ongoing basis.
  • 6. Examine where you are now, establish where you would like to be and then assess your performance against those targets. 4) Benchmark progress
  • 7. Stakeholder support is essential for success of data quality. Think about key drivers and pain points for the business, and show how the data quality strategy will help improve things. For example…. If an operations manager wants to reduce costs, explain how better data quality can decrease returned mail. 5) Secure buy in
  • 8. Connecting the proposed data quality investment to company objectives creates a good business case. Look to tie to: 6) Get investment  Reputation  Revenue  Cost  Profit  Compliance
  • 9.  Ensure everyone in the organization is trained on processes  Hold regular review meetings to confirm processes are efficient and effective 7) Put effective processes in place
  • 10. Find technology that fits your organizational needs, with room to grow. 8) Use technology 89% of companies will prioritize a data quality solution this year.
  • 11. Key metrics to consider:  Speed: Are you saving time capturing and cleansing data?  Accuracy: Is your data more accurate against your benchmarks? 9) Assess progress
  • 12.  Revisit initial objectives  See how your results are performing  Review the process regularly  Make sure key stakeholders are informed of performance 10) Start again
  • 13. Data quality can’t be left to look after itself. Contact us at www.edq.com/contact to learn how we can help build and support your strategy.