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Using the Second
      Screen:
Linking TV, Games
 and Social media



     #ifa
 #medienwoche
  @jeroen020        1
We like Games, TV & People
HQ in Amsterdam, US office in SF
  Entertainment & Advertising
TV is huge
250 billion hours/yr
   20.000 ads
      $140B
         Etc.
4
1988

The ‘Henny
Huisman Effect’ is a
situation where the
national phone
system grinds to a
halt due to a
sudden, massive
amount of phone
calls.
1999 Big Brother: Making headlines worldwide
Interactive voting via SMS and IVR
Today still broadcast in 32 countries, 320 million viewers
TV, Internet, Meals
“The amount of
time we watch TV
on a TV set is
growing again”

2006: 143 min/day
2008: 135 min/day
2010: 148 min/day
TV vs Social
UK viewers spend 35x more time watching
television than on social networks
TV vs Social
If television consumption were to stay flat as
of May 2011, and if time spent on Facebook
continued growing at the same pace as
maintained in the last two years, in ten
years’ time aggregate UK time spent on
Facebook would have reached ten per cent
of TV viewing. (Deloitte)
“Mainstream TV viewing, more and more,
they have a device in their hand (…) when
‘Glee’ starts, tweets per second shoot up 100
times and stay that level until the show
ends.” (Twitter CEO)

“We may extend Facebook (…) to TV check-
ins” (Facebook VP EMEA)
“Everyone says that social television will be
big. I think it’s not going to be big — it’s going
to be huge. (…) It’s going to change the
landscape of the industry.” (Endemol Group
CEO)

“People's appetitite for live, shared,
communal experience is actually more
voracious than ever...” (ITV CEO)
"The old adage that TV is a lean-back
 experience compared to lean-forward web
 surfing no longer holds true, our research
 shows that increasingly people are doing both
 simultaneously.”

 Ivan Ristic, Diffusion

Social networks and television complement
each other. People use social networks as
they watch television; social networks are
used to talk about television.
Second Screen
• In US, 75% use TV and internet
  simultaneously
  – 50% do so every day (Clustalabs)
• 86% of US mobile internet users use their
  phone while watching TV (Yahoo!Nielsen)
• 72% of under 25’s in the UK comment on
  programs via social networks (Digital
  Clarity)
• 30% of total iPad usage is while watching
  TV (Nielsen)
1, 2, 3, 4 Screens
TV
  – Proprietary operator boxes (‘Red Button’)
  – Connected TV & OTT, Boxee, Apple TV, Google
    TV, Xbox, …
Laptop
  – Browser
Smartphone
  – Browser, apps
Tablet
  – Browser, apps
the art of scheduling
beyond the check in
TV & Game Mechanics
TV is an event
  – Live or linear
Content scheduling
Artificial Scarcity
Episodical content
Game mechanics
  – Collect, earn points, get feedback, exchange,
    customize
Rewarding loyalty and achievements
• December 2010,
  90 minutes, pre-
  recorded
• ~800K viewers
• Features: Real
  Time Q&A,
  Predictions,
  Bonus
  Questions, Post
  to Twitter,
  Facebook
• >1% participation
  rate
• Call To Action
  hugely important
• Bonus questions
  overlooked
• HTML5 rules
• The power of
  iPad: 12% of
  users
• Experienced
  internet users
  (FF, Chrome)
• (Pre)registration
  not important
• Semi-final &
  final, January
  2011, 120
  minutes, live
• Features: live
  rating, post to
  Twitter/
  Facebook
• Website
  takeover ‘widget’
• About 3 Million
  viewers
• Accurate prediction
• Talent > clock
• Call to action on TV
  tripled users
• 7% iPad, 7% phones
• Tweak algorithms &
  controls
• Embedding vs
  destination
• Twitter, facebook
  integration
Das Grosse Allgemeinwissensquiz
Sat.1 / June 2011




                                  28
29
• Quiz with
  synchronized
  questions to TV
• Score model, friends
  challenge
• Operated by Sat.1
• High amount of
  concurrent players
• Call to action on TV
  very successful


                     30
Case:	
  Germany’s	
  Next	
  Top	
  Model
}   Launch quick & iterate
}   Metrics, metrics, metrics
}   Pilot, episodes, seasons
}   Artificial scarcity works
}   Make the moment matter
}   Interaction over form
}   Balance show-specific and
     generic, social features
}   A TV is a TV
}   Live > pre-recorded > on-
     demand
}   Register optionally & at any
     moment
}   Format relevance
}   Be careful with apps
}   Synchronous & synchronized
}   Make technology invisible
}   … but make it scale
}   Me vs tribe vs nation
}   Say it loud, say it often, say it
     proud!
}   Ads, product placement,
     freemium, skill, …
}   2% conversion is easy
}   10% achievable
}   …
1.   Add second screen to
     existing formats
2.   Create new TV formats
     optimized for second screen
3.   Blending interactivity, story,
     moment, impulse, scale,
     game mechanics
It’s Not About People Watching Connected TV




 It’s About Connected People Watching TV
ex
       machina
       games




www.             .com

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Using the Second Screen (at IFA Medienwoche 2011)

  • 1. Using the Second Screen: Linking TV, Games and Social media #ifa #medienwoche @jeroen020 1
  • 2. We like Games, TV & People HQ in Amsterdam, US office in SF Entertainment & Advertising
  • 3. TV is huge 250 billion hours/yr 20.000 ads $140B Etc.
  • 4. 4
  • 5. 1988 The ‘Henny Huisman Effect’ is a situation where the national phone system grinds to a halt due to a sudden, massive amount of phone calls.
  • 6.
  • 7. 1999 Big Brother: Making headlines worldwide Interactive voting via SMS and IVR Today still broadcast in 32 countries, 320 million viewers
  • 8.
  • 9. TV, Internet, Meals “The amount of time we watch TV on a TV set is growing again” 2006: 143 min/day 2008: 135 min/day 2010: 148 min/day
  • 10. TV vs Social UK viewers spend 35x more time watching television than on social networks
  • 11. TV vs Social If television consumption were to stay flat as of May 2011, and if time spent on Facebook continued growing at the same pace as maintained in the last two years, in ten years’ time aggregate UK time spent on Facebook would have reached ten per cent of TV viewing. (Deloitte)
  • 12.
  • 13. “Mainstream TV viewing, more and more, they have a device in their hand (…) when ‘Glee’ starts, tweets per second shoot up 100 times and stay that level until the show ends.” (Twitter CEO) “We may extend Facebook (…) to TV check- ins” (Facebook VP EMEA)
  • 14. “Everyone says that social television will be big. I think it’s not going to be big — it’s going to be huge. (…) It’s going to change the landscape of the industry.” (Endemol Group CEO) “People's appetitite for live, shared, communal experience is actually more voracious than ever...” (ITV CEO)
  • 15. "The old adage that TV is a lean-back experience compared to lean-forward web surfing no longer holds true, our research shows that increasingly people are doing both simultaneously.” Ivan Ristic, Diffusion Social networks and television complement each other. People use social networks as they watch television; social networks are used to talk about television.
  • 16. Second Screen • In US, 75% use TV and internet simultaneously – 50% do so every day (Clustalabs) • 86% of US mobile internet users use their phone while watching TV (Yahoo!Nielsen) • 72% of under 25’s in the UK comment on programs via social networks (Digital Clarity) • 30% of total iPad usage is while watching TV (Nielsen)
  • 17.
  • 18. 1, 2, 3, 4 Screens TV – Proprietary operator boxes (‘Red Button’) – Connected TV & OTT, Boxee, Apple TV, Google TV, Xbox, … Laptop – Browser Smartphone – Browser, apps Tablet – Browser, apps
  • 19. the art of scheduling
  • 21. TV & Game Mechanics TV is an event – Live or linear Content scheduling Artificial Scarcity Episodical content Game mechanics – Collect, earn points, get feedback, exchange, customize Rewarding loyalty and achievements
  • 22.
  • 23. • December 2010, 90 minutes, pre- recorded • ~800K viewers • Features: Real Time Q&A, Predictions, Bonus Questions, Post to Twitter, Facebook • >1% participation rate
  • 24. • Call To Action hugely important • Bonus questions overlooked • HTML5 rules • The power of iPad: 12% of users • Experienced internet users (FF, Chrome) • (Pre)registration not important
  • 25.
  • 26. • Semi-final & final, January 2011, 120 minutes, live • Features: live rating, post to Twitter/ Facebook • Website takeover ‘widget’ • About 3 Million viewers
  • 27. • Accurate prediction • Talent > clock • Call to action on TV tripled users • 7% iPad, 7% phones • Tweak algorithms & controls • Embedding vs destination • Twitter, facebook integration
  • 29. 29
  • 30. • Quiz with synchronized questions to TV • Score model, friends challenge • Operated by Sat.1 • High amount of concurrent players • Call to action on TV very successful 30
  • 31.
  • 32. Case:  Germany’s  Next  Top  Model
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. } Launch quick & iterate } Metrics, metrics, metrics } Pilot, episodes, seasons } Artificial scarcity works } Make the moment matter } Interaction over form } Balance show-specific and generic, social features
  • 39. } A TV is a TV } Live > pre-recorded > on- demand } Register optionally & at any moment } Format relevance } Be careful with apps } Synchronous & synchronized
  • 40. } Make technology invisible } … but make it scale } Me vs tribe vs nation } Say it loud, say it often, say it proud! } Ads, product placement, freemium, skill, … } 2% conversion is easy } 10% achievable } …
  • 41. 1. Add second screen to existing formats 2. Create new TV formats optimized for second screen 3. Blending interactivity, story, moment, impulse, scale, game mechanics
  • 42. It’s Not About People Watching Connected TV It’s About Connected People Watching TV
  • 43. ex machina games www. .com