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HOT CONSUMER TRENDS 2017
© Ericsson 2016. Source: Ericsson ConsumerLab | www.ericsson.com/consumerlab
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1. AI Everywhere
AI is spreading beyond assistants
– actively influencing people’s
daily lives and workplaces
6. The Smart Device
Safety Paradox
Phones help keep us safe, but
consumers take more risks because
they rely on smart devices
3. Pedestrians Drive
Autonomous Cars
Autonomous cars could replace
drivers – and pedestrians say this
would make them feel safer
4. Merged Reality
Advanced VR users think virtual,
augmented and physical reality will
fully merge in only three years’ time
5. Bodies Out of Sync
As autonomous cars and virtual
and augmented reality become
more common, consumers see
motion sickness increasing
7. Social Silos
People turn their social networks
into silos, limiting their
exposure to opposing ideas
8. Augmented
Personal Reality
Consumers want to use AR to
customize the way the world
looks around them
9. The Privacy Divide
Some people only want to use
encrypted services, but others
believe privacy no longer exists
10. Big Tech for All
Most advanced internet users
believe that in five years they
will buy everything from the
biggest five IT companies
2. Setting the Pace for IoT
Consumers are increasingly using automated
applications, influencing overall IoT adoption

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  • 1. HOT CONSUMER TRENDS 2017 © Ericsson 2016. Source: Ericsson ConsumerLab | www.ericsson.com/consumerlab 2 3 9 8 4 5 67 10 1 1. AI Everywhere AI is spreading beyond assistants – actively influencing people’s daily lives and workplaces 6. The Smart Device Safety Paradox Phones help keep us safe, but consumers take more risks because they rely on smart devices 3. Pedestrians Drive Autonomous Cars Autonomous cars could replace drivers – and pedestrians say this would make them feel safer 4. Merged Reality Advanced VR users think virtual, augmented and physical reality will fully merge in only three years’ time 5. Bodies Out of Sync As autonomous cars and virtual and augmented reality become more common, consumers see motion sickness increasing 7. Social Silos People turn their social networks into silos, limiting their exposure to opposing ideas 8. Augmented Personal Reality Consumers want to use AR to customize the way the world looks around them 9. The Privacy Divide Some people only want to use encrypted services, but others believe privacy no longer exists 10. Big Tech for All Most advanced internet users believe that in five years they will buy everything from the biggest five IT companies 2. Setting the Pace for IoT Consumers are increasingly using automated applications, influencing overall IoT adoption