10. What is Strategy?
“A strategy is a plan of action designed to
achieve a specific goal”
11. What is Strategy?
“Strategy comes from identifying one or two
critical issues in the situation – the pivotal
points that can multiply the effectiveness of
effort – and then focusing and concentrating
action and resources on them”
2011 Financial Times
and Goldman Sachs
Business Book of the
Year
14. What’s Not Strategy?
“We shall increase our Operational “We shall use social
sales by 20% Effectiveness media to better
We will increase our service our clients”
page impressions by
10,000 per month”
!
15. High Performance Strategy
Know Know Your
Yourself Marketplace
Know
Available
Your
Resources
Customer
16. High Performance Strategy
Know
Yourself
Know
Know Your
Your
Marketplace
Customer innovation
Available
Resources
17. Strategic Marketing Stack
Tactical Marketers
tend to live here Tactics
Guiding Principles
Senior Marketers Leveraged Innovation
Critical Issues
The Executive Directors
Function
Business Planning & Direction
18.
19.
20.
21. Critical Issue
Booking.com vs Own Site
Facebook Twitter
LinkedIn
Pintrest
Pay Per Click Advertising
Website Design
Display Advertising
Email Marketing
Search Engine Optimisation
Third Party Sites
Own Booking Engine (e.g. booking.com)
28. Clinical Trial Supply News Clinical Technologies Login Analytical Services
Chemical Development Biomarker Discovery Pharmaceutical Biocatalysis Discovery
Commercial Services API Dev Manufacture Events Resource Centre Sitemap
QB Premium
0 1 2 3 4
Visitor Traffic Oct 2011
29. Careers About & Contact Clinical Trial Supply News Clinical Technologies
Login Analytical Services Chemical Development Biomarker Discovery Pharmaceutical
Biocatalysis Discovery Commercial Services API Dev Manufacture Events
Resource Centre Sitemap QB Premium
0 17.5 35 52.5 70
Visitor Traffic Oct 2011
30. Simple Strategy
Know
Yourself
Know
Know Your
Your
Marketplace
Customer
Available
Resources
31. (customers perspective)
Your Business
1 3
Industry Leader Extraordinary Members
Prime Authority
2 Interesting 4
Smooth or Omnipresence
Authority
All Media Earned Media
Mass Market Mainstream
Customer Volume
Niche
Exclusive
or limited Audience
Bought Media Owned Media
Mild
Over Here 5 Interest
7 High 5
Attention Advocacy
Low
Shout Loudly Interest Hand Shake
6 8
32.
33.
34.
35.
36.
37. 1% Conversion Rate
•220 Clicks
•€138
•With 1% conversion
= 2 sales
= €69 per sale
38. Background Cot Mattress is the dominant search term used
in the UK.