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Want to be Liked
      or
Want to be Ri€h?

         By Niall McKeown
      twitter: @niallmckeown
  www.linkedin.com/in/niallmckeown
What’s Your 3.5” Marketing
        Strategy?
What is Strategy?


“A strategy is a plan of action designed to
         achieve a specific goal”
What is Strategy?
“Strategy comes from identifying one or two
 critical issues in the situation – the pivotal
points that can multiply the effectiveness of
effort – and then focusing and concentrating
        action and resources on them”



                                2011 Financial Times
                                 and Goldman Sachs
                                Business Book of the
                                        Year
What is Strategy?


       Guiding
        Policy



            Coherent
Diagnosis
             Action
What’s Not Strategy?
What’s Not Strategy?
“We shall increase our   Operational         “We shall use social
     sales by 20%        Effectiveness       media to better
 We will increase our                        service our clients”
 page impressions by
  10,000 per month”
                                         !
High Performance Strategy

                  Know             Know Your
                 Yourself          Marketplace




       Know
                            Available
        Your
                            Resources
      Customer
High Performance Strategy

                 Know
                Yourself




      Know
                            Know Your
       Your
                            Marketplace
     Customer                             innovation


                Available
                Resources
Strategic Marketing Stack

  Tactical Marketers
   tend to live here                  Tactics


                                 Guiding Principles


   Senior Marketers           Leveraged Innovation

                                 Critical Issues
The Executive Directors
       Function
                          Business Planning & Direction
Critical Issue
     Booking.com vs Own Site
 Facebook                   Twitter
             LinkedIn
                                      Pintrest
Pay Per Click Advertising
                             Website Design

               Display Advertising
 Email Marketing
         Search Engine Optimisation
                                 Third Party Sites
  Own Booking Engine            (e.g. booking.com)
B
B
Faux Strategy

            Know
           Yourself




 Know
                       Know Your
  Your
                       Marketplace
Customer




           Available
           Resources
Farmedia
Clinical Trial Supply   News                  Clinical Technologies   Login             Analytical Services
 Chemical Development    Biomarker Discovery   Pharmaceutical          Biocatalysis      Discovery
 Commercial Services     API Dev Manufacture   Events                  Resource Centre   Sitemap
 QB Premium




                                        0                 1                   2                     3          4




Visitor Traffic Oct 2011
Careers           About & Contact       Clinical Trial Supply   News                  Clinical Technologies
 Login             Analytical Services   Chemical Development    Biomarker Discovery   Pharmaceutical
 Biocatalysis      Discovery             Commercial Services     API Dev Manufacture   Events
 Resource Centre   Sitemap               QB Premium




                                         0                17.5               35                   52.5         70




Visitor Traffic Oct 2011
Simple Strategy

            Know
           Yourself




 Know
                       Know Your
  Your
                       Marketplace
Customer




           Available
           Resources
(customers perspective)
                                                        Your Business
1                                                                                                                                                       3
     Industry Leader                                                    Extraordinary                                                Members



                       Prime                                                                             Authority
                           2                                            Interesting                                  4
               Smooth                                                        or                                            Omnipresence
                                                                         Authority



                                       All Media                                                  Earned Media


Mass Market               Mainstream
                                                                                                                                                            Customer Volume
                                                                                                                  Niche
                                                                                                                                            Exclusive
                                                                                                          or limited Audience




                                  Bought Media                                                    Owned Media

                                                     Mild
              Over Here    5                       Interest
                                                                                                                     7          High 5



               Attention                                                                                Advocacy
                                                     Low
    Shout Loudly                                   Interest                                                                              Hand Shake
6                                                                                                                                                       8
1% Conversion Rate


 •220 Clicks
 •€138

 •With 1% conversion




 = 2 sales
 = €69 per sale
Background   Cot Mattress is the dominant search term used
             in the UK.
High Performance
 Digital Strategy
        Leveraged
       innovation
Want to be Liked
      or
Want to be Ri€h?

         By Niall McKeown
      twitter: @niallmckeown
  www.linkedin.com/in/niallmckeown

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Want to be 'Liked' or want to be Rich | Niall McKeown | iON Marketing

  • 1. Want to be Liked or Want to be Ri€h? By Niall McKeown twitter: @niallmckeown www.linkedin.com/in/niallmckeown
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. What’s Your 3.5” Marketing Strategy?
  • 9.
  • 10. What is Strategy? “A strategy is a plan of action designed to achieve a specific goal”
  • 11. What is Strategy? “Strategy comes from identifying one or two critical issues in the situation – the pivotal points that can multiply the effectiveness of effort – and then focusing and concentrating action and resources on them” 2011 Financial Times and Goldman Sachs Business Book of the Year
  • 12. What is Strategy? Guiding Policy Coherent Diagnosis Action
  • 14. What’s Not Strategy? “We shall increase our Operational “We shall use social sales by 20% Effectiveness media to better We will increase our service our clients” page impressions by 10,000 per month” !
  • 15. High Performance Strategy Know Know Your Yourself Marketplace Know Available Your Resources Customer
  • 16. High Performance Strategy Know Yourself Know Know Your Your Marketplace Customer innovation Available Resources
  • 17. Strategic Marketing Stack Tactical Marketers tend to live here Tactics Guiding Principles Senior Marketers Leveraged Innovation Critical Issues The Executive Directors Function Business Planning & Direction
  • 18.
  • 19.
  • 20.
  • 21. Critical Issue Booking.com vs Own Site Facebook Twitter LinkedIn Pintrest Pay Per Click Advertising Website Design Display Advertising Email Marketing Search Engine Optimisation Third Party Sites Own Booking Engine (e.g. booking.com)
  • 22.
  • 23. B
  • 24. B
  • 25.
  • 26. Faux Strategy Know Yourself Know Know Your Your Marketplace Customer Available Resources
  • 28. Clinical Trial Supply News Clinical Technologies Login Analytical Services Chemical Development Biomarker Discovery Pharmaceutical Biocatalysis Discovery Commercial Services API Dev Manufacture Events Resource Centre Sitemap QB Premium 0 1 2 3 4 Visitor Traffic Oct 2011
  • 29. Careers About & Contact Clinical Trial Supply News Clinical Technologies Login Analytical Services Chemical Development Biomarker Discovery Pharmaceutical Biocatalysis Discovery Commercial Services API Dev Manufacture Events Resource Centre Sitemap QB Premium 0 17.5 35 52.5 70 Visitor Traffic Oct 2011
  • 30. Simple Strategy Know Yourself Know Know Your Your Marketplace Customer Available Resources
  • 31. (customers perspective) Your Business 1 3 Industry Leader Extraordinary Members Prime Authority 2 Interesting 4 Smooth or Omnipresence Authority All Media Earned Media Mass Market Mainstream Customer Volume Niche Exclusive or limited Audience Bought Media Owned Media Mild Over Here 5 Interest 7 High 5 Attention Advocacy Low Shout Loudly Interest Hand Shake 6 8
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. 1% Conversion Rate •220 Clicks •€138 •With 1% conversion = 2 sales = €69 per sale
  • 38. Background Cot Mattress is the dominant search term used in the UK.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45. High Performance Digital Strategy Leveraged innovation
  • 46. Want to be Liked or Want to be Ri€h? By Niall McKeown twitter: @niallmckeown www.linkedin.com/in/niallmckeown