SlideShare ist ein Scribd-Unternehmen logo
1 von 43
Eli Bauer, July 25 2012
QA In Agile Worlda mindset change to facilitate mindfulness in your process
Take Aways
✤ How to create QA mindset that enables your teams to
be successful
✤ How to help navigate all the interlocking QA efforts
throughout a release without having lengthy code
freeze downtimes
✤ How to facilitate mindfulness within your QA efforts
How often have you heard
✤ Is it okay to split stories into development and testing and complete them in the next sprint?
✤ We cannot accept the story because we didn’t manage to test it on time?
✤ We found last minute defect, so we need to carry over the story to next sprint?
✤ We had to do a last minute change of requirement and didn’t have time to test it?
✤ We carried over a story for a day left testing and two weeks into the next iteration we are still working on
it?
✤ We are a week away from release and still are finding issues?
✤ We are a day away from release and developers are still committing changes in the code?
✤ We can never seem to accommodate all the testing efforts within the time frame required, no matter how
long the sprint is?
✤ …
QA Challenges in Agile
Time Boxed Development
✤ Limited time for code turn around
✤ Inadequate test coverage
✤ Sprints Become little waterfalls
✤ Working on performance and resolving performance
issues
Ownership of testing
✤ Inherited devision of roles
✤ Skill set required
✤ Feeling of isolation and separation
✤ Beating the negativity drum
What about
✤ Exploratory Testing
✤ Stress Testing
✤ Performance Testing
✤ Soak Testing
✤ Scalability Testing
✤ Security Testing
✤ Regression Testing
✤ Usability Testing
✤ ….
Continuous Integration/Deployment
✤ Broken builds
✤ Inadequate automation
✤ Strict organizational policies of approval
✤ Lack of proper infrastructure: build servers,
maintenance and version control, test server etc…
User Stories/Requirements
✤ Insufficient information
✤ Lack of Acceptance Criteria
✤ Lack of focus (team working on multiple projects)
✤ Last minute changes
The rest
✤ Complexity of environments
✤ Product Complexity
✤ Compatibility Testing
✤ Integration Testing with 3rd party components
✤ Documentation
✤ Review and acceptance
✤ Training preparations
✤ Standard compliance and Auditing
✤ ….
How do you make time for it all and
still be successful and move fast?
Let’s go back to basics
What is Quality Assurance?
Dictionary:
The maintenance of a desired level of quality in a
service or product, especially by means of attention to
every stage of the process of delivery or production.
Wikipedia:
Quality assurance (QA) is a way of preventing mistakes or defects in
manufactured products and avoiding problems when delivering solutions or
services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will
be fulfilled".[1] This defect prevention in quality assurance differs subtly from defect detection and rejection in quality control, and has been referred to as a shift left as
it focuses on quality earlier in the process.[2] The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality
of a service or product.[3] For instance, the term "assurance" is often used as follows: Implementation of inspection and structured testing as a measure of quality
assurance in a television set software project at Philips Semiconductors is described.[4] The term "control", however, is used to describe the fifth phase of the DMAIC
model. DMAIC is a data-driven quality strategy used to improve processes.[5]
Quality assurance comprises administrative and procedural activities
implemented in a quality system so that requirements and goals for a product,
service or activity will be fulfilled.[3] It is the systematic measurement, comparison with a standard, monitoring of processes and
an associated feedback loop that confers error prevention.[6] This can be contrasted with quality control, which is focused on process output.
Quality assurance includes two principles: "Fit for purpose" (the product should
be suitable for the intended purpose); and "right first time" (mistakes should be
eliminated). QA includes management of the quality of raw materials, assemblies, products and components, services related to production, and
management, production and inspection processes two principles also manifest before the background of developing (engineering) a novel technical product: The task
of engineering is to make it work once, while the task of quality assurance is to make it work all the time.[7]
Suitable quality is determined by product users, clients or customers, not by
society in general. It is not related to cost, and adjectives or descriptors such as "high" and "poor" are not applicable. For example, a low priced
product may be viewed as having high quality because it is disposable, whereas another may be viewed as having poor quality because it is not disposable.[citation
needed]
What is Agile
Agile Alliance:
Agile Software Development is an umbrella term for a set of methods and practices based on the
values and principles expressed in the Agile Manifesto.
Solutions evolve through collaboration between self-organizing, cross-functional teams
utilizing the appropriate practices for their context.
Wikipedia:
Agile software development describes a set of values and principles for software development under
which requirements and solutions evolve through the collaborative effort of self-organizing cross-functional
teams.[1] It advocates adaptive planning, evolutionary development, early delivery, and continuous
improvement, and it encourages rapid and flexible response to change.[2]
The term agile (sometimes written Agile)[3] was popularized by the Agile Manifesto,[4] which defines those
values and principles. Agile software development frameworks continue to evolve,[5] two of the most widely
used being Scrum and Kanban.[6]
Agile Manifesto and Principles
1. Our highest priority is to satisfy the customer through early and continuous delivery of
valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness
change for the customer's competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a
preference to the shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they
need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a
development team is face-to-face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users
should be able to maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10.Simplicity--the art of maximizing the amount of work not done--is essential.
11.The best architectures, requirements, and designs emerge from self-organizing teams.
12.At regular intervals, the team reflects on how to become more effective, then tunes and
adjusts its behavior accordingly.
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on the right, we
value the items on the left more.
What is the ultimate Goal?
So this is the goal: To make money by increasing net profit,
while simultaneously increasing return on investment, and
simultaneously increasing cash flow.
– Eliyahu M. Goldratt
How?!?!?!
The Mindset Change
The 3 Elements of the Mindful Process
✤ Lean Thinking
✤ Managing the Constraints
✤ Empowering the Team
The Lean Mantra
✤ Question the status quo
✤ Eliminate waste
✤ People FIRST
Critical Chain Management
✤ Emphasis on what is needed to do the tasks
✤ Use of implicit dependancies
✤ Good enough is good enough
✤ Identification of buffers
✤ Managing projects by managing buffers
Critical Chain Management
✤ Identify the constraint
✤ Exploit the constraint
✤ Subordinate the system to the constraint
✤ Elevate the constraint
✤ Repeat!
I say an hour lost at a bottleneck is an hour out of the entire
system. I say an hour saved at a non-bottleneck is worthless.
Bottlenecks govern both throughput and inventory.
– Eliyahu M. Goldratt
The People
✤ Communication
✤ Trust
✤ Empowerment✤ Commitment
✤ Accountability
TEAM
“If you are building a culture where honest expectations are
communicated and peer accountability is the norm, then the
group will address poor performance and attitudes.”
– Henry Cloud
The Process
✤ Understand your constraints
✤ Understand expectations
✤ Quality Strategy
✤ Common ground and understanding of what is good enough
✤ Formalizing the implicit dependancies/constraints
✤ Creates understanding of what needs to be done in order to successfully plan and assess the timeframe
✤ Planning the buffers
✤ Involve the TEAM
✤ Get Real Estimates
✤ Get your buffers in!
Managing the Chaos
“Perhaps what you measure is what you get. More likely,
what you measure is all you’ll get. What you don’t (or can’t)
measure is lost”
– H. Thomas Johnson
The ability to simplify means to eliminate the unnecessary so
that the necessary may speak.”
– Hans Hofmann
✤ Embrace that you have no control! (unless you are actually the one
doing the work)
✤ Measure towards the change you are driving!
✤ Measures take time to be helpful, it’s okay to
overmeasure but maintain focus to what matters
Remember The Best Practices!

Weitere ähnliche Inhalte

Was ist angesagt?

Agile Testing Process
Agile Testing ProcessAgile Testing Process
Agile Testing Process
Intetics
 
Non Functional Testing
Non Functional TestingNon Functional Testing
Non Functional Testing
Nishant Worah
 
Agile Testing Strategy
Agile Testing StrategyAgile Testing Strategy
Agile Testing Strategy
tharindakasun
 

Was ist angesagt? (20)

Agile testing principles and practices - Anil Karade
Agile testing principles and practices - Anil KaradeAgile testing principles and practices - Anil Karade
Agile testing principles and practices - Anil Karade
 
Agile QA Process
Agile QA ProcessAgile QA Process
Agile QA Process
 
Agile Testing: The Role Of The Agile Tester
Agile Testing: The Role Of The Agile TesterAgile Testing: The Role Of The Agile Tester
Agile Testing: The Role Of The Agile Tester
 
Agile Testing Process
Agile Testing ProcessAgile Testing Process
Agile Testing Process
 
Testing strategy for agile projects updated
Testing strategy for agile projects updatedTesting strategy for agile projects updated
Testing strategy for agile projects updated
 
Introducing QA Into an Agile Environment
Introducing QA Into an Agile EnvironmentIntroducing QA Into an Agile Environment
Introducing QA Into an Agile Environment
 
Non Functional Testing
Non Functional TestingNon Functional Testing
Non Functional Testing
 
Insprint automation, build the culture
Insprint automation, build the cultureInsprint automation, build the culture
Insprint automation, build the culture
 
Agile QA and Testing process
Agile QA and Testing processAgile QA and Testing process
Agile QA and Testing process
 
Scrum Testing Methodology
Scrum Testing MethodologyScrum Testing Methodology
Scrum Testing Methodology
 
Agile methodology
Agile methodologyAgile methodology
Agile methodology
 
Xray for Jira - How to automate your QA process
Xray for Jira - How to automate your QA processXray for Jira - How to automate your QA process
Xray for Jira - How to automate your QA process
 
Agile Testing – embedding testing into agile software development lifecycle
Agile Testing – embedding testing into agile software development lifecycle Agile Testing – embedding testing into agile software development lifecycle
Agile Testing – embedding testing into agile software development lifecycle
 
Agile Testing - presentation for Agile User Group
Agile Testing - presentation for Agile User GroupAgile Testing - presentation for Agile User Group
Agile Testing - presentation for Agile User Group
 
Test Automation in Agile
Test Automation in AgileTest Automation in Agile
Test Automation in Agile
 
Agile Testing Strategy
Agile Testing StrategyAgile Testing Strategy
Agile Testing Strategy
 
Shift Left - Approach and practices with IBM
Shift Left - Approach and practices with IBMShift Left - Approach and practices with IBM
Shift Left - Approach and practices with IBM
 
Agile Testing Framework - The Art of Automated Testing
Agile Testing Framework - The Art of Automated TestingAgile Testing Framework - The Art of Automated Testing
Agile Testing Framework - The Art of Automated Testing
 
2. Softare QA roles and responsibilities
2. Softare QA roles and responsibilities2. Softare QA roles and responsibilities
2. Softare QA roles and responsibilities
 
Agile QA Automation process
Agile QA Automation processAgile QA Automation process
Agile QA Automation process
 

Ähnlich wie QA in Agile World

Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
Agile Montréal
 
Single Point Continuous Flo1
Single Point Continuous Flo1Single Point Continuous Flo1
Single Point Continuous Flo1
Charles Cooper
 
Top 50 Agile Interview Questions and Answers.pdf
Top 50 Agile Interview Questions and Answers.pdfTop 50 Agile Interview Questions and Answers.pdf
Top 50 Agile Interview Questions and Answers.pdf
Jazmine Brown
 

Ähnlich wie QA in Agile World (20)

Principles of effective software quality management
Principles of effective software quality managementPrinciples of effective software quality management
Principles of effective software quality management
 
Introduction To Agile
Introduction To AgileIntroduction To Agile
Introduction To Agile
 
Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
Agile Project Management: From Agile Teams to Agile Organizations - Steve Mer...
 
Adopting Agile Testing
Adopting Agile TestingAdopting Agile Testing
Adopting Agile Testing
 
Scrum presentation jyoti
Scrum presentation jyotiScrum presentation jyoti
Scrum presentation jyoti
 
Agile project management using scrum
Agile project management using scrumAgile project management using scrum
Agile project management using scrum
 
Benefits of Quality Assurance Team
Benefits of Quality Assurance Team Benefits of Quality Assurance Team
Benefits of Quality Assurance Team
 
Best Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project ManagementBest Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project Management
 
Types of Management
Types of ManagementTypes of Management
Types of Management
 
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко АнтонSolit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
 
Agile Practice Guide Notes
Agile Practice Guide NotesAgile Practice Guide Notes
Agile Practice Guide Notes
 
Single Point Continuous Flo1
Single Point Continuous Flo1Single Point Continuous Flo1
Single Point Continuous Flo1
 
Pmp quality management
Pmp quality managementPmp quality management
Pmp quality management
 
Agile_Terms.pdf
Agile_Terms.pdfAgile_Terms.pdf
Agile_Terms.pdf
 
Hugh Ivory, Managing Partner - Agilesphere, member of DSDM Consortium
Hugh Ivory, Managing Partner - Agilesphere, member of DSDM ConsortiumHugh Ivory, Managing Partner - Agilesphere, member of DSDM Consortium
Hugh Ivory, Managing Partner - Agilesphere, member of DSDM Consortium
 
Fundamentals of Agile
Fundamentals of AgileFundamentals of Agile
Fundamentals of Agile
 
#Fundamental understanding of agile - By SN Panigrahi
#Fundamental understanding of agile - By SN Panigrahi#Fundamental understanding of agile - By SN Panigrahi
#Fundamental understanding of agile - By SN Panigrahi
 
Top 50 Agile Interview Questions and Answers.pdf
Top 50 Agile Interview Questions and Answers.pdfTop 50 Agile Interview Questions and Answers.pdf
Top 50 Agile Interview Questions and Answers.pdf
 
Planning For Success Quality Management
Planning For Success Quality ManagementPlanning For Success Quality Management
Planning For Success Quality Management
 
Agile project management 101 (tai lieu tham khao)
Agile project management 101 (tai lieu tham khao)Agile project management 101 (tai lieu tham khao)
Agile project management 101 (tai lieu tham khao)
 

Kürzlich hochgeladen

CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
anilsa9823
 

Kürzlich hochgeladen (20)

Continuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningContinuous Improvement Infographics for Learning
Continuous Improvement Infographics for Learning
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptx
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima S
 
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdfImagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
 
Disrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdfDisrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdf
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdfImagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
 
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote SpeakerLeadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
 
Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024Construction Project Management | Coursera 2024
Construction Project Management | Coursera 2024
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
 
LoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner CircleLoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner Circle
 
Empowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdfEmpowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdf
 
Peak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian DugmorePeak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian Dugmore
 
Becoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette ThompsonBecoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette Thompson
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg PartnershipUnlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
 
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
 

QA in Agile World

  • 1. Eli Bauer, July 25 2012 QA In Agile Worlda mindset change to facilitate mindfulness in your process
  • 2.
  • 3. Take Aways ✤ How to create QA mindset that enables your teams to be successful ✤ How to help navigate all the interlocking QA efforts throughout a release without having lengthy code freeze downtimes ✤ How to facilitate mindfulness within your QA efforts
  • 4.
  • 5. How often have you heard ✤ Is it okay to split stories into development and testing and complete them in the next sprint? ✤ We cannot accept the story because we didn’t manage to test it on time? ✤ We found last minute defect, so we need to carry over the story to next sprint? ✤ We had to do a last minute change of requirement and didn’t have time to test it? ✤ We carried over a story for a day left testing and two weeks into the next iteration we are still working on it? ✤ We are a week away from release and still are finding issues? ✤ We are a day away from release and developers are still committing changes in the code? ✤ We can never seem to accommodate all the testing efforts within the time frame required, no matter how long the sprint is? ✤ …
  • 7. Time Boxed Development ✤ Limited time for code turn around ✤ Inadequate test coverage ✤ Sprints Become little waterfalls ✤ Working on performance and resolving performance issues
  • 8. Ownership of testing ✤ Inherited devision of roles ✤ Skill set required ✤ Feeling of isolation and separation ✤ Beating the negativity drum
  • 9. What about ✤ Exploratory Testing ✤ Stress Testing ✤ Performance Testing ✤ Soak Testing ✤ Scalability Testing ✤ Security Testing ✤ Regression Testing ✤ Usability Testing ✤ ….
  • 10. Continuous Integration/Deployment ✤ Broken builds ✤ Inadequate automation ✤ Strict organizational policies of approval ✤ Lack of proper infrastructure: build servers, maintenance and version control, test server etc…
  • 11. User Stories/Requirements ✤ Insufficient information ✤ Lack of Acceptance Criteria ✤ Lack of focus (team working on multiple projects) ✤ Last minute changes
  • 12. The rest ✤ Complexity of environments ✤ Product Complexity ✤ Compatibility Testing ✤ Integration Testing with 3rd party components ✤ Documentation ✤ Review and acceptance ✤ Training preparations ✤ Standard compliance and Auditing ✤ ….
  • 13. How do you make time for it all and still be successful and move fast?
  • 14. Let’s go back to basics
  • 15. What is Quality Assurance?
  • 16. Dictionary: The maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
  • 17. Wikipedia: Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".[1] This defect prevention in quality assurance differs subtly from defect detection and rejection in quality control, and has been referred to as a shift left as it focuses on quality earlier in the process.[2] The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product.[3] For instance, the term "assurance" is often used as follows: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project at Philips Semiconductors is described.[4] The term "control", however, is used to describe the fifth phase of the DMAIC model. DMAIC is a data-driven quality strategy used to improve processes.[5] Quality assurance comprises administrative and procedural activities implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled.[3] It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.[6] This can be contrasted with quality control, which is focused on process output. Quality assurance includes two principles: "Fit for purpose" (the product should be suitable for the intended purpose); and "right first time" (mistakes should be eliminated). QA includes management of the quality of raw materials, assemblies, products and components, services related to production, and management, production and inspection processes two principles also manifest before the background of developing (engineering) a novel technical product: The task of engineering is to make it work once, while the task of quality assurance is to make it work all the time.[7] Suitable quality is determined by product users, clients or customers, not by society in general. It is not related to cost, and adjectives or descriptors such as "high" and "poor" are not applicable. For example, a low priced product may be viewed as having high quality because it is disposable, whereas another may be viewed as having poor quality because it is not disposable.[citation needed]
  • 19. Agile Alliance: Agile Software Development is an umbrella term for a set of methods and practices based on the values and principles expressed in the Agile Manifesto. Solutions evolve through collaboration between self-organizing, cross-functional teams utilizing the appropriate practices for their context.
  • 20. Wikipedia: Agile software development describes a set of values and principles for software development under which requirements and solutions evolve through the collaborative effort of self-organizing cross-functional teams.[1] It advocates adaptive planning, evolutionary development, early delivery, and continuous improvement, and it encourages rapid and flexible response to change.[2] The term agile (sometimes written Agile)[3] was popularized by the Agile Manifesto,[4] which defines those values and principles. Agile software development frameworks continue to evolve,[5] two of the most widely used being Scrum and Kanban.[6]
  • 21. Agile Manifesto and Principles 1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. 2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. 3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. 4. Business people and developers must work together daily throughout the project. 5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. 6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. 7. Working software is the primary measure of progress. 8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. 9. Continuous attention to technical excellence and good design enhances agility. 10.Simplicity--the art of maximizing the amount of work not done--is essential. 11.The best architectures, requirements, and designs emerge from self-organizing teams. 12.At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly. Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more.
  • 22.
  • 23. What is the ultimate Goal?
  • 24.
  • 25. So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow. – Eliyahu M. Goldratt
  • 28. The 3 Elements of the Mindful Process ✤ Lean Thinking ✤ Managing the Constraints ✤ Empowering the Team
  • 29. The Lean Mantra ✤ Question the status quo ✤ Eliminate waste ✤ People FIRST
  • 30. Critical Chain Management ✤ Emphasis on what is needed to do the tasks ✤ Use of implicit dependancies ✤ Good enough is good enough ✤ Identification of buffers ✤ Managing projects by managing buffers
  • 31. Critical Chain Management ✤ Identify the constraint ✤ Exploit the constraint ✤ Subordinate the system to the constraint ✤ Elevate the constraint ✤ Repeat!
  • 32.
  • 33. I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory. – Eliyahu M. Goldratt
  • 34. The People ✤ Communication ✤ Trust ✤ Empowerment✤ Commitment ✤ Accountability TEAM
  • 35. “If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes.” – Henry Cloud
  • 36. The Process ✤ Understand your constraints ✤ Understand expectations ✤ Quality Strategy ✤ Common ground and understanding of what is good enough ✤ Formalizing the implicit dependancies/constraints ✤ Creates understanding of what needs to be done in order to successfully plan and assess the timeframe ✤ Planning the buffers ✤ Involve the TEAM ✤ Get Real Estimates ✤ Get your buffers in!
  • 37.
  • 39. “Perhaps what you measure is what you get. More likely, what you measure is all you’ll get. What you don’t (or can’t) measure is lost” – H. Thomas Johnson
  • 40. The ability to simplify means to eliminate the unnecessary so that the necessary may speak.” – Hans Hofmann
  • 41. ✤ Embrace that you have no control! (unless you are actually the one doing the work) ✤ Measure towards the change you are driving! ✤ Measures take time to be helpful, it’s okay to overmeasure but maintain focus to what matters
  • 42.
  • 43. Remember The Best Practices!