Digital supply chain technologies have been historically used to improve service levels and reduce cost. But there is untapped potential. What are the opportunities for strategic investment? What should you expect the future to hold when transformation takes place? Where should I begin?

1. DIGITAL TRANSFORMATION
AREAS OF INVESTMENT
Disrupt the Supply Chain
Building products radically closer to the customer in mobile manufacturing units can speed up delivery substantially.
Fix Performance Gaps
Avoid workarounds that often plague new-technology rollouts by using integrated systems rather than dispersed excel
sheets.
Innovate Business Processes
Control towers improve revenues and profits as companies speed up supply chain activities, increasing efficiency and
uncovering new revenue streams.
SUPPLY CHAINof
the
SOURCE: on.bcg.com/1SmUvTZ
Future
Agile components
Automation of transactional tasks
Agile organization structures with
cross-functional centers of
excellence
Functional silos
Repetitive operational tasks
Past
Monolithic systems with fixed
functionality
Specialist teams with new skill sets
Shift to analysis and coordination
Operational focus on handling
expectations
Supply-driven supply chain
Demand-driven supply chain
Outdated and hand-to-access data
Multitasking “firefighters”
Strong focus on operational tasks
Structures
Processes
People and Capabilities
Real-time end-to-end data for a
holistic view
System and Tools