1. DURIEL ANN CARR
1612 Navarro Ave
Pasadena, CA 91103
Phone: (626) 660-4956
Email Address: papoose1959@gmail.com
EXECUTIVE SUMMARY
Administrative support professional with excellent organizational, written and oral communication skills.
An independent worker who is detail oriented, attentive to time schedules and deadlines. Extremely
versatile and excellent people skills in a team environment as well as interacting experience with various
departments such as Human Resources, Banking, Health Care, Senior Management and other
personnel.
EDUCATION
Office Technology - Pasadena City College – 1977 - 1978
Computer Training - Comp USA Montclair - 2000 - 2001
Job Readiness Training - Los Angeles Urban League – 2000 - 2002
AWARD
National Aeronautics and Space Administration (NASA) Group Achievement Award JPL
Telecommunications Services Team
TECHNICAL SKILLS
Hardware and Operating System: Software and Databases:
Windows XP MS Office Suite: Word, Power Point, Excel, Outlook
Windows 7 Photo shop, Concur-SAP
Macintosh
PROFESSIONAL EXPERIENCE
American Cancer Society April 2014 – Currently
San Gabriel Valley Division Pasadena, CA
Associate Coordinator
 Provide administrative support to various departments in the organization.
 Customer service to phone and walk-in customers.
 Special Event Support to include meeting set up, data entry and mailings.
 Volunteer Response Strategy to include responding to volunteer inquiries.
 Completing the VRS business process, assisting with volunteer orientation.
 Process office supply management to include ordering, inventory, receiving orders and
expenses.
 Oversee all donation processing and cash management received.
 Maintain and manage inventory of fixed assets, copiers, postage meters etc.
California Institute of Technology January 2014 – February 2014
Staff and Faculty Consultation Center / Pasadena, CA
Career Development Center
Administrative Assistant

2.  Respond to on-campus staff, clients and off campus callers.
 Manage phones, forward/retrieve messages when staff is in and out.
 Receive mail, distribute, receive and sign for deliveries, such as Sparkletts, Fed Ex, Express mail,
books, office supplies, etc.
 Check out library books, check in return books and prepare inserts.
 Disarm and set alarm system.
 Make sure and understand the nature of confidentiality in the office.
 Schedule new and return-visit appointments in outlook and send appointment email confirmation
to staff.
 Provide clerical support CDC staff including data entry, making copies, sorting materials,
answering phones and other general office duties.
 Perform responses to correspondence containing routine inquiries.
 Greet visitors and determine whether they should be given access to specific individuals and
areas.
 Prepare agendas and make arrangements, such as coordinating seminars, luncheons for
committee, board and other meetings.
 Coordinate and direct office services, such as records, finances, budget preparations and
personnel issues, and housekeeping, to aid executives.
 Assist recruiting Coordinator with information sessions including, putting up signs, overseeing
check-in tables, and room set up.
Harambee Prepatory School August 2011 – January 2014
Child Care – Tutoring Pasadena, CA
 Mentoring and tutoring students with a variety of basic education
 Helping children to boost academically for a brighter future
 Strengthening all ages to teach them about responsibility and independence
JPL Telecommunications, CSC June 2009 - July 2011
Data Entry IT Operations Administrative Assistant Pasadena, CA
 Responsible for department administrative support, billing, separation clearances, routing
troubled remedy tickets to technicians, fixing and building voicemail boxes into a program
 Resolved complex and unique customer service issues; interacted with supervisor, manager and
senior level employees
 Managed calendars and weekly meetings
 Distributed outgoing mail
 Handled faxing, invoices and purchase requisitions
 Worked independently, organizing and maintaining a daily workflow
 Developed and maintained a complex database with pertinent employees’ information, resolving
discrepancies by using standard procedures
 JPL-ID DocuShare
JPL, DSN ITT Systems Engineering April 2007 – Sept 2008
Administrative Assistant – Secretarial Support Monrovia, CA
 Provided administrative and secretarial support for the department
 Scheduled and coordinated senior level meetings, events and appointments, some of which
included travel and lodging arrangements
 Processed check request and petty cash reimbursements
 Maintained and updated files, databases, records and data for recurring internal reports for
supervisors of managers
 Handled internal and external email communications
 Managed daily calendars

3.  Sorted, screened, reviewed and distributed incoming and outgoing mail
 Requisitions supplies, printing maintenance and other services
 Executed working knowledge of the formal and informal departmental goals, standards policies
and procedures, which included familiarity of other departments
 Assisted Human Resources with putting new orientation packets together and processing other
miscellaneous job duties
DWZ Electric Services Jan 2007 – March 2007
Administrative Assistant La Crescenta, CA
 Coordinated and performed a high level of administrative support by conducting research,
preparing statistical reports and handling information request
 Handled correspondence, received visitors, conducted payroll and scheduled meetings
 Sorted mail, handled faxing, filing, photo copying and communicating daily with coworkers thru a
two way radio for different scheduling of assignments on job locations
Cambridge Integrated Services Sept 2006 – Dec 2006
Receptionist Pasadena, CA
 Answered a multi phone-switchboard
 Searched claimants’ information to route them to the appropriate claims adjuster by using various
programs
 Greeted vendors and repair technicians
 Received deliveries
Indy Mac Bank OWB April 2004 - December 2005
Document Management – Clerk Pasadena, CA
 Processed request for files, purged post-funded files, prepared and stored cancelled and denied
loans from all regions and divisions
 Prepared files for offsite storage and handled borrowers’ requests for copies of appraisals
 Executed the collection and preparation of files required for review or by secondary marketing
 Responsible for facilitating all corporate file requests regardless of location
 On a daily basis, entered post-closing documents onto an excel tracking sheet
 Ran queries which printed out a cover sheet with a bar code
 Directed mail by inter-officing it to the correct department of offsite branch
 Logged and received documents, performed customer service as needed and assisted
supervisor on a daily basis with special projects.
OTHER POSITONS HELD
UNUM Provident Workers Compensation Glendale, CA
State Compensation Workers Compensation Glendale, CA
Dept. Social Services Child Abuse Info Specialist Los Angeles, CA
Caltech Safety Office Senior Dept. Clerk Pasadena, CA
Caltech Astronomy Dept. Office Assistant Pasadena, CA
Claremont College HR Receptionist Claremont, CA
World Christian Magazine Non-Profit Organization Pasadena, CA