In a crisis, we want people to follow systems and processes. But there is a time and place for employees to act with initiative.
About this event
In a crisis, we want people to follow systems and processes.
But there is a time and place for employees to act with initiative.
As leaders, how do we get the balance right between compliance and initiative when dealing with an emergency situation at work?
Playing it too safe can sometimes be problematic.
What are the situations and circumstances were you want employees to be proactive accountable?
This presentation explores these situations and defines the term: "proactive accountability" and how it applies to real work issues.
9. What is proactive
accountability?
The strategy of proactive
accountability is based on an
understanding that employees can
exercise their initiative and
judgment in certain circumstances.
But when they do act proactively,
the employee does so at their own
risk
11. unethical
behavior
research
It might be damaging to career
It would result in making the
offender harder to work with
The complaint wouldn’t be taken
seriously
Uncertain how to raise the matter
13. Crisis management for Proactive Accountability
Leaders often try to
control a crisis with their
normal operating
procedures.
This phenomenon is
called “threat rigidity”
Employees respond by
erecting walls around
their tasks. Open cross-
functional channels of
communication
If leaders are agile in
times of crisis others will
follow.
Engaging the team is
important too.
Collaborative leaders
remind people that
achieving the right
outcome takes priority
over faithfully adhering
to the status quo.
Encouraging people to
ask naïve questions &
constructively challenge
strategies
It’s not only your
immediate team that
you need to
communicate in a crisis.
14. Improve Performance
by Rethinking Job
Design
Dr Tim Baker
Fri, August 20, 2021
10am – 10:30am AEST
https://www.eventbrite.com.au/e/improve-performance-by-rethinking-job-
design-tickets-158187716719
15. RRP: $40 + postage
My price TODAY
ONLY: $30
Send me an email tim@winnersatwork.com.au
by COB today.