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[uhuru solutions]
we’ll take you higher

Duke University
Grace Cao
Priyanka Chaurasia
Doug Helferich
Paul Holmer
[contents]
context
executive summary
agriculture sector overview
stakeholders and feasibility
user experience
benefits
implementation roadmap
appendix
2
[context]
Ghana
> One of the larger countries in West Africa
with a population of 23 million, but low
representation in mobile phones (20%)

>

Political stability, low inflation, stable
currency, and low debt indicating potential
for economic development

Global System for Mobile
communications Association (GSMA)
> Wants an expanded market
> Will implement initiatives that also have
socioeconomic benefits to developing
communities

Key Questions
> How do we apply GSM technology to bring

about sustainable development in Ghana?
> In what industry should we devote our
resources?
> How can we expand this program to
reach more people?
3
[executive summary]
The Opportunity:

Double Bottom Line

Develop a pilot program in Southern Ghana to apply GSM
technology to agriculture. This will create a profitable and
sustainable outcome, as well as developmental progress. By
creating an entrepreneurial kiosk system, our pilot program will
eliminate middle men, empower farmers, and increase
agricultural profitability.

Fiscal Returns

>Farmers receive 22%
more revenue for their
goods

>Increase Ghana’s GDP
by $68.2 million

Our Concept: “Village Link”

>Increased value of
Establishing “VillageLink”
kiosks in every village
with mobile phones

GSM technology in
society

Developmental Impact
Farmers can
use phones to
then conduct
transactions
without “the
middle man”

Kiosks will call
every morning to
gather market
and weather
information

>Project Expansion
>Raising the status of

women results in better
healthcare and education
choices
4
[agriculture sector overview]
Ghana GDP Breakdown:

Employment Breakdown by Sector:

Key Problems in Agriculture:

Rural farmers not
connected to their
buyers at the market

Lack of
communication,
wasted resources in
travel

Ghanaian agriculture
operating at 20%
potential

Unmet demand,
surplus supply, and
inefficient prices
5
[stakeholders]
> Set up and fund existing
infrastructure

> Ensure adequate service.
> Support network for
women

> Provide cultural
Association of Women in Development Experts

liaison

> Disseminate market
information

> Train women
> Carry out local IT

development and
training

> Provide $22M for
developmental
impact

Aanimus Fund

Ministry of
Finance
6
[feasibility]
Bangladesh Case Study:

>

Grameen Phone
founded in 1996

>

Women borrowed phone kits and
expanded rural cellular connectivity

>

2008: ~$1 B revenue and the largest
telecom provider

>

255,000 village phones in 55,000
villages

Applications to Ghana:

>
>
>

Heavy reliance on agriculture
Similar GDP per capita
Already existing GSM coverage

GSM coverage

>

Matrilineal society in Southern Ghana

>
>
>
>

Women control markets
Have high level of autonomy
Have control of money
Assert authority in business realm
7
[user experience]
[feasibility]
>

The pilot program will provide an easy-to-use interface
for farmers who are unfamiliar with technology.

>

Women will provide the phone and market information.
They will guide farmers on use of the phone.

>

Farmers, fishermen, and villagers will arrive at the kiosk
and compare the market prices with their products.

>

Coordinate supply & demand and act as a price check.

>

A transfer of goods will occur, resulting in the reduction
of a “middle man” and any lost profit and thus, an
empowered villager.

8
[benefits]
Financial Benefits

Soft Benefits

>

$4.4 million added to Ghana’s GDP
from pilot program, up to $68 million
total after full program

> Women’s empowerment: According to a

>

Implementation leads to 22% increase
in agriculture prices

>

Market and price stability for farmers

1989 study by Blumberg, women more
than men are invested in education and
healthcare, and make more informed
decisions about issues that affect the
well being of the whole household

> Better decisions for healthcare and
education: better hygiene and less
instances of infectious disease

> Market prep for further GSM rollout:

Positive economic effects of cell phones
--> increased demand of cell phones,
generates buzz about GSM

> Reduction in air pollution through use of
natural gas generators

> Sustainable development in future years
[implementation roadmap]
Develop
Coordination
Strategy

Distribution
and training
May 2009

Present

> Determine

s not c A
i

>

revenue
collection plan
with ADME
Coordinate data
processing with
12 Tradenet
representatives

bar evl e D
i

>

payments and
revenues for
pilot program
Identify
partners and
organization for
easy expansion

June 2009

> Advertise

> Determine

>

>

>

>
> Categorize

Implement
Pilot
Program

through AMDE
Distribute
phones to 60
women
Implement
training
program in
Accra
Maintenance
plan

> Reduced need
>

for in-field
support
Effective
advertising
results in village
interest and
support for
VillageLink

>

locations
Monitor
execution
Introduce
generator
technology

> Individuals

>

subscribe and
become
entrepreneurs
Market network
streamlined

Review and
evaluate

Expand
Offering

Month 1-18

> Progress

>

checkpoints at
months 1,
6,12, and 18
Monitor
execution

> Evaluate

>

financial results
to determine
anticipated
revenues for
expansion
Identify
problems to be
addressed on
larger scale

After Month 18

> Regional decision to
>
>

abort or continue
Expand coverage to
North Ghana
Approach additional
partners for
expansion across
Africa

> Expand program to
>

health, banking, and
energy sectors
Increased GDP for
future endeavors

10
[appendix]

11
[cost breakdown]

12
[detailed financials]
Months

0

3

6

9

12

15

18

NPV

Phones

$

9,000.00

$

-

$

-

$

-

$

-

$

-

$

-

$9,000.00

Generators

$

30,000.00

$

-

$

-

$

-

$

-

$

-

$

-

$30,000.00

Misc.

$

4,500.00

$

-

$

-

$

-

$

-

$

-

$

-

$4,500.00

Airtime

$

5,400.00

$ 5,400.00

$

Training

$ 100,000.00

$ 10,000.00

NGO Staff

$ 108,000.00

Tradenet Staff

$

Tradenet Infrastructure

$36,422.92

$ 10,000.00

$ 10,000.00

$157,449.85

108,000.00

$ 108,000.00

$ 108,000.00

$728,458.36

72,000.00

$ 72,000.00

$ 72,000.00

$485,638.91

-

$

-

$

-

$100,000.00

-

$

-

$

-

$6,000.00

$

5,400.00

$ 10,000.00

$ 10,000.00

$

10,000.00

$108,000.00

$ 108,000.00

$ 108,000.00

$

$ 72,000.00

$ 72,000.00

$ 72,000.00

$

$ 100,000.00

$

-

$

-

$

-

$

Maintenance

$

$

-

$

-

$

-

$

Costs

$ 434,900.00

$195,400.00

$ 195,400.00

$ 195,400.00

$

Previous Phones
per 100

New Phones
per 100

Difference

Percent
Change in GDP

Addition to GDP

0.00013

$ 4,425,641.00

Pilot Program

6,000.00

32.479

32.504

0.02564

$

5,400.00

5,400.00

72,000.00

5,400.00

195,400.00

$

5,400.00

$ 195,400.00

$

$ 195,400.00

$1,557,470.04

13
[other strategies considered]
Health

Energy

Mobile Banking

>Health sector kiosks
>Communication between doctors and

>Coordinate transportation to save

>Ease of emergency contact for

through clean energy sources

>Use minutes as currency
>Saves travel cost and energy
>Ease of communication and

pharmacists

patients and doctors

>Doctors can access individual
health information quickly

>mHealth initiative
>AIDS in Ghana: 3.6% occurrence.
Much lower than..

>Malaria accounts for 44% of
outpatient hospital visits

>Opportunity to increase
efficiency

>This model would be significantly

more expensive and potentially not
sustainable. Revenue from the
agricultural kiosks combined with
higher spending from female
homemakers will result in health
improvements.

costs

>Powering cellular infrastructure
>Member of the Renewable
Energy & Energy Efficiency
Partnership since 2002

>Goal to expand electricity to 800+
additional communities by end of
2009

> 5,000 megawatts of new
power generation and
improved transmission
lines

checking of bank statements

>Improves fiscal responsibility
>Tried in many countries,
successfully

>This plan would be better

implemented after further
economic development and an
increase in personal wealth.

>West African Gas Pipeline
>This model would not provide as
much social impact as the
agricultural sector and can be an
additional implementation in the
long term

14
[sources]
WOMEN AND INTERNATIONAL DEVELOPMENT
Beatriz Armendariz de Aghion and Jonathan Morduch, The Economics of Microfinance, The MIT Press, June 2005. Chapter 7- Gender. pp.170-199.
 
Anne Marie Goetz, “Who takes the credit? Gender, power, and control over loan use in
rural credit programs in Bangladesh,” World Development, 24(1): 45-63.
Bruck, “Millions for millions.” The New Yorker, October 30, 2006. <http://www.newyorker.com/archive/2006/10/30/061030fa_fact1>
TRADENET
"ECAMIC Project - Using ICTs Innovatively To Promote Market Access For Farmers." Remixing the net for social change. Netsquared.org.
WOMEN IN GHANA
1994 "Onions Are My Husband: Survival and Accumulation by West Aftrican Market Women." University of Chicago Press
PREVIOUS MODEL IN KENYA
"By facilitating the flow of information between small-scale farmers and commodity markets, Adrian Mukhebi is increasing farmers’ negotiating power and
improving rural food distribution and household food security." Ashoka Fellows. Ashoka.
GRAMEEN MODEL
Dr. Don Richardson, Ricardo Ramirez, Moinul Haq
Telecommons Development Group
March 2000
http://www.telecommons.com/villagephone/contents.html
Corbett, Sarah. “Can the Cellphone Help End Global Poverty?” The New York Times 13 April 2008
Boadi, Raymond et al. “Preliminary Insights into M-Commerce Adpotion in Ghana.” Information Development 2007, 23:4.
CIA World Factbook: Ghana, Bangladesh
Slater, Don and Janet Kwami. “Internet and mobile use as poverty reduction strategies in Ghana.” Information Society Research Group June 2005.

15

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Accenture Case Consulting Presentation

  • 1. [uhuru solutions] we’ll take you higher Duke University Grace Cao Priyanka Chaurasia Doug Helferich Paul Holmer
  • 2. [contents] context executive summary agriculture sector overview stakeholders and feasibility user experience benefits implementation roadmap appendix 2
  • 3. [context] Ghana > One of the larger countries in West Africa with a population of 23 million, but low representation in mobile phones (20%) > Political stability, low inflation, stable currency, and low debt indicating potential for economic development Global System for Mobile communications Association (GSMA) > Wants an expanded market > Will implement initiatives that also have socioeconomic benefits to developing communities Key Questions > How do we apply GSM technology to bring about sustainable development in Ghana? > In what industry should we devote our resources? > How can we expand this program to reach more people? 3
  • 4. [executive summary] The Opportunity: Double Bottom Line Develop a pilot program in Southern Ghana to apply GSM technology to agriculture. This will create a profitable and sustainable outcome, as well as developmental progress. By creating an entrepreneurial kiosk system, our pilot program will eliminate middle men, empower farmers, and increase agricultural profitability. Fiscal Returns >Farmers receive 22% more revenue for their goods >Increase Ghana’s GDP by $68.2 million Our Concept: “Village Link” >Increased value of Establishing “VillageLink” kiosks in every village with mobile phones GSM technology in society Developmental Impact Farmers can use phones to then conduct transactions without “the middle man” Kiosks will call every morning to gather market and weather information >Project Expansion >Raising the status of women results in better healthcare and education choices 4
  • 5. [agriculture sector overview] Ghana GDP Breakdown: Employment Breakdown by Sector: Key Problems in Agriculture: Rural farmers not connected to their buyers at the market Lack of communication, wasted resources in travel Ghanaian agriculture operating at 20% potential Unmet demand, surplus supply, and inefficient prices 5
  • 6. [stakeholders] > Set up and fund existing infrastructure > Ensure adequate service. > Support network for women > Provide cultural Association of Women in Development Experts liaison > Disseminate market information > Train women > Carry out local IT development and training > Provide $22M for developmental impact Aanimus Fund Ministry of Finance 6
  • 7. [feasibility] Bangladesh Case Study: > Grameen Phone founded in 1996 > Women borrowed phone kits and expanded rural cellular connectivity > 2008: ~$1 B revenue and the largest telecom provider > 255,000 village phones in 55,000 villages Applications to Ghana: > > > Heavy reliance on agriculture Similar GDP per capita Already existing GSM coverage GSM coverage > Matrilineal society in Southern Ghana > > > > Women control markets Have high level of autonomy Have control of money Assert authority in business realm 7
  • 8. [user experience] [feasibility] > The pilot program will provide an easy-to-use interface for farmers who are unfamiliar with technology. > Women will provide the phone and market information. They will guide farmers on use of the phone. > Farmers, fishermen, and villagers will arrive at the kiosk and compare the market prices with their products. > Coordinate supply & demand and act as a price check. > A transfer of goods will occur, resulting in the reduction of a “middle man” and any lost profit and thus, an empowered villager. 8
  • 9. [benefits] Financial Benefits Soft Benefits > $4.4 million added to Ghana’s GDP from pilot program, up to $68 million total after full program > Women’s empowerment: According to a > Implementation leads to 22% increase in agriculture prices > Market and price stability for farmers 1989 study by Blumberg, women more than men are invested in education and healthcare, and make more informed decisions about issues that affect the well being of the whole household > Better decisions for healthcare and education: better hygiene and less instances of infectious disease > Market prep for further GSM rollout: Positive economic effects of cell phones --> increased demand of cell phones, generates buzz about GSM > Reduction in air pollution through use of natural gas generators > Sustainable development in future years
  • 10. [implementation roadmap] Develop Coordination Strategy Distribution and training May 2009 Present > Determine s not c A i > revenue collection plan with ADME Coordinate data processing with 12 Tradenet representatives bar evl e D i > payments and revenues for pilot program Identify partners and organization for easy expansion June 2009 > Advertise > Determine > > > > > Categorize Implement Pilot Program through AMDE Distribute phones to 60 women Implement training program in Accra Maintenance plan > Reduced need > for in-field support Effective advertising results in village interest and support for VillageLink > locations Monitor execution Introduce generator technology > Individuals > subscribe and become entrepreneurs Market network streamlined Review and evaluate Expand Offering Month 1-18 > Progress > checkpoints at months 1, 6,12, and 18 Monitor execution > Evaluate > financial results to determine anticipated revenues for expansion Identify problems to be addressed on larger scale After Month 18 > Regional decision to > > abort or continue Expand coverage to North Ghana Approach additional partners for expansion across Africa > Expand program to > health, banking, and energy sectors Increased GDP for future endeavors 10
  • 13. [detailed financials] Months 0 3 6 9 12 15 18 NPV Phones $ 9,000.00 $ - $ - $ - $ - $ - $ - $9,000.00 Generators $ 30,000.00 $ - $ - $ - $ - $ - $ - $30,000.00 Misc. $ 4,500.00 $ - $ - $ - $ - $ - $ - $4,500.00 Airtime $ 5,400.00 $ 5,400.00 $ Training $ 100,000.00 $ 10,000.00 NGO Staff $ 108,000.00 Tradenet Staff $ Tradenet Infrastructure $36,422.92 $ 10,000.00 $ 10,000.00 $157,449.85 108,000.00 $ 108,000.00 $ 108,000.00 $728,458.36 72,000.00 $ 72,000.00 $ 72,000.00 $485,638.91 - $ - $ - $100,000.00 - $ - $ - $6,000.00 $ 5,400.00 $ 10,000.00 $ 10,000.00 $ 10,000.00 $108,000.00 $ 108,000.00 $ 108,000.00 $ $ 72,000.00 $ 72,000.00 $ 72,000.00 $ $ 100,000.00 $ - $ - $ - $ Maintenance $ $ - $ - $ - $ Costs $ 434,900.00 $195,400.00 $ 195,400.00 $ 195,400.00 $ Previous Phones per 100 New Phones per 100 Difference Percent Change in GDP Addition to GDP 0.00013 $ 4,425,641.00 Pilot Program 6,000.00 32.479 32.504 0.02564 $ 5,400.00 5,400.00 72,000.00 5,400.00 195,400.00 $ 5,400.00 $ 195,400.00 $ $ 195,400.00 $1,557,470.04 13
  • 14. [other strategies considered] Health Energy Mobile Banking >Health sector kiosks >Communication between doctors and >Coordinate transportation to save >Ease of emergency contact for through clean energy sources >Use minutes as currency >Saves travel cost and energy >Ease of communication and pharmacists patients and doctors >Doctors can access individual health information quickly >mHealth initiative >AIDS in Ghana: 3.6% occurrence. Much lower than.. >Malaria accounts for 44% of outpatient hospital visits >Opportunity to increase efficiency >This model would be significantly more expensive and potentially not sustainable. Revenue from the agricultural kiosks combined with higher spending from female homemakers will result in health improvements. costs >Powering cellular infrastructure >Member of the Renewable Energy & Energy Efficiency Partnership since 2002 >Goal to expand electricity to 800+ additional communities by end of 2009 > 5,000 megawatts of new power generation and improved transmission lines checking of bank statements >Improves fiscal responsibility >Tried in many countries, successfully >This plan would be better implemented after further economic development and an increase in personal wealth. >West African Gas Pipeline >This model would not provide as much social impact as the agricultural sector and can be an additional implementation in the long term 14
  • 15. [sources] WOMEN AND INTERNATIONAL DEVELOPMENT Beatriz Armendariz de Aghion and Jonathan Morduch, The Economics of Microfinance, The MIT Press, June 2005. Chapter 7- Gender. pp.170-199.   Anne Marie Goetz, “Who takes the credit? Gender, power, and control over loan use in rural credit programs in Bangladesh,” World Development, 24(1): 45-63. Bruck, “Millions for millions.” The New Yorker, October 30, 2006. <http://www.newyorker.com/archive/2006/10/30/061030fa_fact1> TRADENET "ECAMIC Project - Using ICTs Innovatively To Promote Market Access For Farmers." Remixing the net for social change. Netsquared.org. WOMEN IN GHANA 1994 "Onions Are My Husband: Survival and Accumulation by West Aftrican Market Women." University of Chicago Press PREVIOUS MODEL IN KENYA "By facilitating the flow of information between small-scale farmers and commodity markets, Adrian Mukhebi is increasing farmers’ negotiating power and improving rural food distribution and household food security." Ashoka Fellows. Ashoka. GRAMEEN MODEL Dr. Don Richardson, Ricardo Ramirez, Moinul Haq Telecommons Development Group March 2000 http://www.telecommons.com/villagephone/contents.html Corbett, Sarah. “Can the Cellphone Help End Global Poverty?” The New York Times 13 April 2008 Boadi, Raymond et al. “Preliminary Insights into M-Commerce Adpotion in Ghana.” Information Development 2007, 23:4. CIA World Factbook: Ghana, Bangladesh Slater, Don and Janet Kwami. “Internet and mobile use as poverty reduction strategies in Ghana.” Information Society Research Group June 2005. 15