This document provides a summary of an individual's work experience and qualifications. It includes: - Over 15 years of experience in catering and hospitality roles, including as a senior catering operations executive, catering operations manager, restaurant outlet manager, and various supervisory roles. - Experience managing catering operations on offshore vessels and for hotels and restaurants in Brunei, Malaysia, and Singapore. - Detailed responsibilities in each role including overseeing operations, staff supervision, procurement, budgeting, and ensuring quality and safety standards. - Relevant education and multiple training certificates obtained over the years in areas like food safety, leadership, and computer skills.

1. DOLHADI B. BEN IC: 620210-13-5905 / Passport No: K 25554150 ; Br IC.50-
737049
Address: No. 177 Kampung. Santubong, 93000 Kuching Tel.016 8933947/ DST
673 8618349
Objective To work in a company that will give me the opportunity to
use
My skills, and develop my potentials to the fullest.
Experience;
Aug. 2014 – Nov. 2015 Senior Catering Operations Executive.
• Handling 9 vessels and perform as focal point of all catering operations in
offshore.
• Vessel under our KTL Services SDN. BHD:
- Crest Athena 1 & Crest Athena 2 (Pacific Radiance Company-
- Lewek Conqueror (Emas Offshore)
- Sms Discovery (Winter Mar Company)
- Posh Endurance (Posh Company)
- Trine K (RK Offshore Company)
• Train Camp Boss on Food Quality, Safety and Hygiene
• Oversee the vessel's catering operations such as supply and procurement of
Food and Beverage probations weekly/ monthly.
• Attend crew induction at SMR.
• Delegate and supervise key routine activities to Camp Boss.
• Represent the company in meeting with Brunei Shell Petroleum & Affiliates.
• Process purchasing order of all F & B supplies for the ships and choose
qualified suppliers to meet the BSP standards.
• Keep track of the Training and Development of staff to conform with the
vessel’s flag requirement and ISO 9001: 2008.
• Do monthly inspections of vessels and work place to ensure sufficient supplies
and ensure that process controls are being followed.
• Selection of personnel ( Recruitment , Interview , Training )
• Implement Training programs (Ex. Avoid an accident )
• Organize, lead and motivate the catering team.
• Train Camp Boss on Food Quality, Safety , Hygiene
• Ensure that health and safety regulations are strictly observed.
• Monitor the quality of the product and service provided.
• Establish financial target and strategic forecast.
• Plan staff shifts and rotations. (On signer in before Off signer out.)
• Maintain stock level and order new supplies as required
• Deal with staffing issues. ( Remove or replace undesirable staff)
• Liaise with supplier and vessel owner.
• Develop cleaning schedules as well as employee grooming.

2. • Keep health and hygiene standards continuously being followed by catering
staff.
April 2014 – July 2014 KTL Services KB Offshore, Brunei - Catering
Operations Manager
• Oversee the vessel's catering operations such as supply and procurement of
Food and Beverage probations weekly/ monthly.
• Attend crew induction at SMR.
• Delegate and supervise key routine activities to Camp Boss.
• Represent the company in meeting with Brunei Shell Petroleum & Affiliates.
• Process purchasing order of all F & B supplies for the ships and choose
qualified suppliers to meet the BSP standards.
• Keep track of the Training and Development of staff to be able to perform
effectively and with great versatility.
• Do weekly/monthly inspections of vessels and work place to ensure sufficient
supplies and ensure that process controls are being followed.
• Handling 9 vessels and perform as focal point of all catering operation at
offshore.
• Vessel under our KTL Services SDN. BHD :
- Crest Athena 1, Crest Athena 2 (Pacific Radiance Company)
- Swissco Supporter (Swissco Company)
- SMS Discovery and Sea cove Pearl (Winter Mar Company)
- Lewek Conqueror (Batch Vessel) Emas Offshore
- Trine K, Cecilie K ( RK Offshore Company)
- Sangko Energy (Hellespont Company)
• Selection of personnel ( Recruitment , Interview , Training )
• Implement Training programs (Ex. Avoid an accident )
• Organizing, leading and motivating the catering team.
• Ensuring health and safety regulations are strictly observed.
• Monitoring the quality of the product and service provided.
• Budgeting and establishing financial targets and forecast.
• Planning staff shifts and rotations.
• Maintaining stock levels and ordering new supplies as required
• Dealing with staffing issues
• Liaising with supplier
• Developing cleaning schedules as well as employee grooming.
• Ensuring that high healthful and hygiene standards are continuously followed
in the galley.
• Trainer for Campboss

3. Jan 2012 - Mar 2014 Charcoal BBQ & Restaurant KB, Brunei –
Restaurant Outlet Manager
• In charge Restaurant operations.
• Also in charge of function and room service operations.
• In charge of steady sales and make sure that target are met.
• Delegate and supervise key routine activities. (Receiving, supply and
cleanliness).
• Check daily emails for function booking and advance orders.
• Do purchase order of F & B supplies.
• Purchase petty supplies that are needed immediately.
• Train the staff to be more systematic in their job performance.
• Do staff evaluation system for appraisal.
Feb - Dec 2011 SBJ Catering KB Offshore, Brunei
Chief Steward/Camp Boss
• In charge as Chief Steward of the ship Crest Nautilus 2.
• In charge of making menu for the weekly consumption of the whole ship
crews/contractors.
• Delegate and supervise key routine activities. (Housekeeping, Laundry &
Chef)
• Represent the company in meeting with Shell /CSR
• Do purchase order of F & B supplies of the ship.(fortnightly)
• Train the staff to be more systematic in their job performance.
• Do staff evaluation system for appraisal.
1st
Feb 2010 to 31st Jan 2011 Le Gallery & Suites BSB, Brunei
Food and Beverage Supervisor
• In charge as Supervisor of Charcoal BBQ & Grill Restaurant.
• In charge of the outside catering, function rooms and banquet coordination.
• Train the staff to be more systematic in their job performance.
• Do staff evaluation system for appraisal.
1st
July 2009 to 31st
Jan 2010 Swiss Hotel Kuala Belait, Brunei
Acting Housekeeping Supervisor
• In charge of making Standard and Procedure to upgrade the housekeeping
service.
• Trained the staff to be more effective in job performance.
• Do housekeeping, mini bar and laundry chemical inventory.
• Do housekeeping staff evaluation system.
• Make duty rooster
• Assist F & B during function.
2008– 2009 HMS Company Changi Airport, Singapore

4. Food & Beverage Assistant Manager
• In charge of two Airport F & B Outlet
• Japanese Sushi
• Australian Boost Juice
• Assigned to cross trained old staff, new staff and part time workers.
• Make duty rooster
• Meet sales quota.
• My team ever surpassed monthly sales target SD47,000.00. We were able to
hit SD 53,000
2005-2008 Santubong Aquaculture Kuching, Sarawak
Farm Manager
• Fisheries Department – Cage culture project
• Rearing Fish fry in fish pond
• Produce are sold to seafood restaurants
2001-2005 Sport Fishing Pasir Pandak Kuching, Sarawak
Assistant Manager
• In charge as night superintendent in the recreational fishing pond
• Supervise cashier and food & beverage department
• Strategic Planning member
2000-2001 Merdeka Palace Hotel Kuching, Sarawak
Captain in Aurora Court Restaurant
• In charge in Café and room service orders and delivery
• Resolving guest needs and request.
• Also serve as VIP butler.
VIPs ever serve were
• Najib Tun Razak – Malaysian Prime Minister
• Chief Minister of Sarawak : Pehin Sri Haji Abdul bin Mahmud
• Tun Abdullah Ahmad Badawi – Former Malaysian Prime Minister/
• German Chancellor Helmut Koch/
• President of Indonesia : Abdurrahman Wahid
• President of Republic Timur Leste : Kay Rala Xanana Gusmao
• Chief Ministers of Sarawak/ Sabah / Terangganu/ Melaka etc.
• International Artists – Stevei Wonder/ Whitney Houston/ Many others
1995-2000 Sheraton Utama Hotel Brunei Darussalam
House Keeping Supervisor
• In charge of maintaining and promoting room quality standard
• Training of Housekeeping staff
• Make the standard and procedures for documentation.

5. • Make the weekly staff work schedule.
• Periodical staff evaluation report.
1993-1995 Sheraton Utama Hotel Brunei Darussalam
Captain in Café Melati and Room Service
• In charge of Café and room service orders and delivery
• Acting Food & Beverage Trainer
• On the job training of new room service and restaurant staff
• Periodical Specification Review using standard and procedures.
1990-1993 Sheraton Utama Hotel Brunei Darussalam
Waiter
• In charge room service
• Fine dining and banquet service.
• Coffee house and pool side service.
1987 – 1989 Holiday Inn Damai Beach Kuching, Sarawak
Captain in Restaurant and Room Service
• In charge of Coffee house, pool side, fine dining & banquet service.
• Acting as restaurant supervisor.
• On the job training of new restaurant and room service staff.
1986 – 1987 Sheraton Damai Beach Kuching, Sarawak
Waiter
• In charge of room service
• Fine dining & café service

6. Education ;
 1980 – 1981
S.M.K. Stampin Kuching, Sarawak - Form 5
 1979-1980
S.M.K. Sheik Hj. Othman Abd.Wahab Kuching - Form 3 (Passed)
 1976 - 1978
S.M.K. Stampin Kuching, Sarawak - Form 1 & Form 2 (Passed)
 1969 - 1974
S.R.K. Santubong Kuching, Sarawak
Interests
Fishing, Cooking, and Gardening
Character Reference:
 Mr. Yousree Bin Mohammad
Fuel Controls Supervisor -SMR /33
Brunei Shell Petroleum
Kuala Belait, Brunei Darussalam
Tel. No: 337 4970
 Mr. Ho Guan Hui
General Manager
Brunei Hotel
Tel. No. 2-242372
 Madam Norsamsinar Binti Abdul
Food and Beverage Manager
Charcoal BBQ and Restaurant & My Town Restaurant
Le Gallery Hotel and Suites
Tel. No. 2-221171
• Khairulnisa Binti Mohd Yusri
KTL SERVICES SDN BHD
Lot 5322 , Simpang 116
Jalan Maulana, Kuala Belait, KA 1931
Negara Brunei Darussalam
Tel : + 673 3330122
Awards and Trainings Attended
• Certificate of Attendance : ISO 9001 – 2008 QMS AWARENESS
TRAINING: 1st
August 2015 – Capt. Kenneth Khoo – Course Coordinator
• Certificate of Attendance : Maritime Labour Convention 2006 AWARENESS
TRAINING: 2nd
August 2015 – by Capt. Kenneth Khoo

7. • Certificate of Attendance : Document Controller Course ( DCC ): 17th
October
2015 – by Capt. Kenneth Khoo
• Certificate of Attendance: ISO 9001: 2008 Internal Auditor Training: 12th
September 2015 – by Capt. Kenneth Khoo
• Silver Platter Award with Certificate of Merit – In recognition of the valuable
contribution to the Sheraton Utama Hotel - 1992
• Certificate of Appreciation – In recognition of 5 years continuous, loyal and
conscientious service – awarded by Sheraton Utama Hotel – 1995
• Certificate of Achievement – In recognition for having successfully
Completed the Key Management Competency Framework Training – with
International Facilitator Mr. Philip de Silva March 1996
• Certificate of Achievement – In recognition of successful Completion of Sales
and Management Enhancement Training Seasons One & Two – conducted by
Datin Zainah Bujang Sheraton Utama Hotel – July 1996
• Certificate of Achievement – In recognition of completing Training Skills
Workshop – Facilitated by the Sales &Training Manager, Miss Mary Newn –
Sheraton Utama Hotel March 1997
• Certificate of Achievement – In recognition of successful Completion of
Productivity Empowerment Training – Sheraton Utama Hotel – Mary Newn –
Dec 1997
• Certificate of Achievement – presented for having successfully Completed the
Communication Skills Workshop at Sheraton Utama Hotel - Facilitated by
Mary Newn – Feb. 1998
• Certificate of Achievement – In recognition of having Successfully completed
the Performance Appraisal and Coaching Skills Workshop at Sheraton Utama
Hotel Conducted by Mary Newn – Nov 1998
• Certificate of Achievement – awarded for completing a course Of instruction
in Microsoft Word ’97 – June 2000, Training conducted by Doreen Chin
• Certificate of Achievement – awarded by Maktab Teknik Sultan Saiful Rizal –
Negara Brunei Darussalam – In recognition of attending the Leadership
Training Program – “ Transforming Managers to be Leaders –Bilangan Sijil
000788 – Nov 1999
• Certificate of Participation – Basic Leadership Development Training -
organized by HMS Host Singapore – Feb 2009Trainer – Tan Say Peng
• Certificate of Attendance – to a Prestigious Chemical company – ECOLAB
Sdn Bhd - Basic Stewarding Training Course – in recognition of this
accomplishment – awarded by My Jim Smith – Ecolab South East Asia
Region – Sept 1993
• Certificate of Attendance – The Training of Japanese Tourism Language –
organized by the ASEAN Promotion Centre on Trade, Investment and
Tourism Tokyo Japan in cooperation With the Ministry of Industry and
Primary Resources of Brunei Darussalam – 120 hours – Beginners Course –
conducted by Yutaka Nomura. July 1996
• Certificate of Recognition – Medic First Aid Course inclusive Of CPR –
organized by the Jerudong Park Medical Centre With instructor from EMP
America and EMP International – September 1997.

8. • Certificate of Attendance - Basic Fire Fighting Activity – Conducted by
Jabatan Perkhidmatan Bomba – Kementerian Hal Ewal Dalam Negeri –
Negara Brunei Darussalam.
• Certificate of Appreciation - presented by General Manager Merdeka Palace
for being a contributor to the Merdeka Palace Hotel & Suites Team In
Achieving The Sarawak Hornbill Tourism Awards 2000 – Nov 2000
• Certificate of Attendance – Food Handling Training Course Conducted by
SATT College – Facilitator – Fabian Henry
• Certificate of Attendance – Akademi Latihan Kebersihan dan Keselamatan
Makanan – UKM – Universiti Kebangsaan Malaysia- Sijil No Siri : A 01103
– April 2007
• Sijil Latihan oleh – Jabatan Perikanan Laut Sarawak – 2006
• Certificate of Completion – Staff Exchange Program with Holiday Inn
Kuching Sarawak Malaysia by Mr Peter E. Muller Oct 1988.
• Certificate of Award - for being Employee of the Month Holiday Inn
Kuching, Damai Beach, Sarawak, Malaysia April 1988.