2. We invented companies to make our lives
more easy.
Instead those companies give us a hard
time now.
Time for something completely different!
Dolfijn Advies
3. Link to Video –
Fast Forward – ViNT trailer 2009
http://vimeo.com/7329189
Dolfijn Advies
4. Trust levels in 2005
• US – Harris poll
– 4% trust their HMO
– 7% trust their health insurer
– 11% trust their life insurer
– 12% trust their telecom provider
– 40% trust their supermarket
• Engeland – National poll
– 80% don’t trust directors of large companies
• Europa – EU Barometer
– Trust in large companies ranks second to last
Dolfijn Advies
5. Wat do companies do to change this?
1960’s – The Marketing Revolution
1980’s – Quality Movement
CEO Study 2010
1990’s – Business Proces Reengineering
1990’s – Mass customization
2005 Management Tools survey 1990’s – Relationship Marketing
of 960 global executives:
“Insufficient customer insight is hurting our performance”
Dolfijn Advies
6. Three forces
New Needs
New Technology
New Enterprise Logic
Dolfijn Advies
8. New Large middle class
Needs looking for luxury goods
New The results of the
Technology: industial revolution
New “High volume, low cost
Enterprise Logic: production”
Dolfijn Advies
10. Example – Toilet paper
• 8-pack was smaller,
same price
• Still 8 rolls
• Still double layer
• Still 200 sheets per roll
• Shorter sheets
– 12 cm instead of 13 cm
over 8%
price increase
Dolfijn Advies
13. Something else is going on
Sanctuary
“Master of your own destiny”
Voice
new “Direct influence”
consumer
Connection
“Part of a community, without
conforming to silly details”
Dolfijn Advies
14. Three forces
New Needs
New Technology
New Enterprise Logic
Dolfijn Advies
15. The new need
“Support, enabling you to live the life you
want to live the way you want to live it.”
Dolfijn Advies
16. Three forces
New Needs
New Technology
New Enterprise Logic
Dolfijn Advies
19. Three forces
New Needs
New Technology
New Enterprise Logic
Dolfijn Advies
20. Towards a new Enterprise Logic
Business model of the 20th century Business model of the 21st century
“Managerial Capitalism” “Distributed Capitalism”
Individual
Institution Institution
Individual Individual
Co-creation
Individual Individual
3 forces
Institution Individual Institution
Institution
Communities
Individual Individual Common
IT-Infrastructure
Institution Institution
Individual Individual
Individual
Dolfijn Advies
21. Link to Video -
LEGO Design by Me
http://www.youtube.com/watch?v=9Fmh4Gyc__E
Dolfijn Advies
22. Link to Video -
Nike +
http://www.youtube.com/watch?v=BkfWdwLUZJ4
Dolfijn Advies
23. The new Enterprise Logic
Institution Institution
Co-creation
Institution Individual Institution
Communities
Common
IT-Infrastructure
Institution Institution
Dolfijn Advies
24. Impact on Project Management
• A new world
– No clear organizational structures
– No fixed teams
– Customer is in control
• A new Project Management
– Collaborative leadership
– Connecting networks
– Tapping into the crowd
Dolfijn Advies