Please contact Docebo at http://www.docebo.com for more information. The corporate HR systems landscape is multi-dimensional. As well as core HR data and systems, companies typically have many systems for managing recruiting, learning, and talent processes, as well as their line of business applications. Whether you have an HR Suite or Best of Breed applications (or both!) creating a coherent picture of your people is both complex and difficult to manage. But HR is increasingly being challenged to do just that - integrate its people data and deliver joined up business processes that transcend the functional silos and systems landscape. Drivers, challenges and benefits of integrating your HR systems landscape, including: - The complexity of corporate HR and functional systems landscape today - The challenges in really joining up the people data picture and the drivers to do so - How key people data elements are critical for driving real business outcomes from talent and learning - The role of LMS as a central hub for integration between HR, Talent and Work - How HR and Learning leaders need and can work with IT to address these challenges

1. INTEGRATING THE HR LANDSCAPE
ON THE CLOUD - DATA, PROCESSES
& BUSINESS OUTCOMES
Founder and CEO
Fosway Group
David Wilson
Software Engineering Manager
Docebo
Raffaele Quitadamo

2. Integrating the HR Landscape on the Cloud – data, processes & business outcomes
2
Software Engineering Manager
Docebo
Raffaele Quitadamo
Founder and CEO of
Fosway Group
David Wilson
Today’s Presenters
Raffaele Quitadamo is the Software Engineering Manager at
Docebo. He leads the software development team responsible for
building the Docebo LMS product.
David Wilson is founder and CEO of Fosway Group, Europe's #1
HR Analyst. David is the author of over 150 papers/articles on
strategy and innovation.

3. Integrating the HR Landscape on the Cloud – data, processes & business outcomes
3
Agenda
• Integrating the HR landscape on the Cloud
• The HR & learning systems landscape
• Connecting data: maximizing the potential
• Learning as a hub
• Integrated strategies & outcomes
• Success stories of integration with the Docebo LMS
• Q&A

4. Integrating the HR Landscape
Data, processes & business outcomes on the Cloud
David Wilson, CEO / david.wilson@fosway.com / @dwil23

5. 6/30/15 5© Copyright Fosway Group Limited. All Rights Reserved.
Next Gen
Learning
OUR CONTEXT
Leading independent European Industry Analyst
- Founded 1996
- Researching and tracking major developments and innovation
in Next Gen HR, Talent & Learning
- Focusing on major corporate organisations HQ in UK/Europe
Unique insights from EMEA corporate research
- 1:1 research, corporate roundtables
- Independent vendor profiling
- Deep research/analysis
- Independent client advice
Next Gen
HR
Innovation
Technology
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

6. 6/30/15 6© Copyright Fosway Group Limited. All Rights Reserved.
67% have
Partially Standardised
HR Systems,
less than 20% have
Very Standardised
HR Systems across their
organisation
There is a significant need /
opportunity to consolidate
HR Data, Systems & Suites
A FRAGMENTED LANDSCAPE – EMEA REALITIES
Source: Fosway research with HR Tech Europe, 2014
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

7. 6/30/15 7© Copyright Fosway Group Limited. All Rights Reserved.
A FRAGMENTED LANDSCAPE - FUNCTIONALLY
Historically silo’d & fragmented
- Organisationally
- Processes
- Systems investment
- Partners/Supplier choices
Separation between
Transactional HR
and Transformational Talent
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

8. 6/30/15 8© Copyright Fosway Group Limited. All Rights Reserved.
SUITES vs BEST OF BREED
The assumption of a single HR Suite to manage all processes
is not the dominant reality today
Multiple Core HR Systems + Separate best of breed systems
for managing Learning, Performance and Recruiting
Connected to other specialist applications in each context
- E.g. Learning – Assessment tools, content delivery, authoring, virtual classroom etc.
- E.g. Recruiting – job boards, LinkedIn, social tools, ATS, video interviewing, assessment etc.
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

9. 6/30/15 9© Copyright Fosway Group Limited. All Rights Reserved.
THE RISE OF THE CLOUD
All major vendors now lead with Cloud based solutions
- Est. 75%+ new solutions
Pure play Cloud vendors are
growing fastest at 40-60% p.a.
Significant market consolidation
“The Cloud will have a significant
impact on the Learning and Talent
Systems market, and is a relevant
and viable option for Enterprise
customers as well as the Mid-Tier
market.”
Software-as-a-Service:
Impact on Learning & Talent Systems
Fosway Insights, December 2008
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

10. 6/30/15 10© Copyright Fosway Group Limited. All Rights Reserved.
Cloud/SaaS Force Field Analysis
The pressures for deciding On-Premise or Cloud implementations
The
Tipping
Point Barriers
• Security
• Data Protection
• Scalability and Performance
• Integration with On-Premise
Apps
• Controlling Upgrades
• Inability to Customise
Benefits
• IT Costs & Economies of Scale
• Lower Overheads
• Faster Innovation
• Community of Interest
• Customer Satisfaction
Drivers
Pressures For Cloud/SaaS
Obstacles
Pressures Against Cloud/SaaS
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

11. © Copyright Fosway Group Limited. All Rights Reserved.
Work Systems & Line of Business Data
PEOPLE DATA : WHAT LIVES WHERE
6/30/15 11
Core HR
• Employee ID
• Work Location
• Home Address
• Grade
• Manager
• Salary
• Time & Attendance
• Benefits
• …
LMS
• Training History
• Learning Plan & Progress
• Certifications
• Competencies
• Course Completions
• Assessments
• Retakes
• …
Performance &
Succession
• Goals
• Performance
• Successors
• Risk of Flight
• …
Recruiting
• Open positions
• Applicants
• Job Descriptions
• Positional Approvals
• Interviews
• Assessments
• …
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

12. 6/30/15 12© Copyright Fosway Group Limited. All Rights Reserved.
MANY APPLICATIONS : MANY INTEGRATIONS
Core HR and Transactional Systems
Intranet portals and security management systems
Learning applications and e-learning content
Talent management applications such as performance
management, or recruitment systems
E-mail and Calendar
Workforce and Business applications
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

13. 6/30/15 13© Copyright Fosway Group Limited. All Rights Reserved.
LEARNING: THE HUB OF TALENT
Learning drives value for all parts of the talent and work
cycle :
- Onboarding new recruits and reducing time to competency
- Ensuring your people are capable and compliant
- Developing existing staff and building future skills
- Individual career advancement and for building organisational capability
- Key tool for raising performance
- Critical factor in employee retention
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

14. © Copyright Fosway Group Limited. All Rights Reserved. 14
LMS INTEGRATION
Global
Mobility
CPD/CPE
Calendar
Global
People
Survey
ESSENTIAL
POTENTIAL
EmailApps
Document
Mgmt
Knowledge
Mgmt
Social
Networking
HR
Enterprise
Search
Portal
HR
Finance
CRM
Skills &
Competency
Mgmt
Recruit
Alumini
Systems
On-
Boarding /
Global
Orientation
E-learning
Content &
Delivery
Service
Generic e-
learning
Content
Authoring
Tools
Evaluation
LCMS
SSO
Finance
Succession
Planning
Analytics
Talent
Reporting
Assessment
Virtual
Classroom
Compliance
Reporting
Dash Boards
Data
Warehourse
LMS
Workforce
Tools
Portals &
IT Security
Strategic Talent
Management
Learning
Applications
Transactional
Systems
Reporting &
Analytics
Compensati
on Mgmt
360
Feedback
Performance Workforce
Analytics

15. © Copyright Fosway Group Limited. All Rights Reserved. 15
INTEGRATING THE HR LANDSCAPE ON THE CLOUD
Global
Mobility
CPD/CPE
Calendar
Global
People
Survey
ESSENTIAL
POTENTIAL
EmailApps
Document
Mgmt
Knowledge
Mgmt
Social
Networking
HR
Enterprise
Search
Portal
HR
Finance
CRM
Skills &
Competency
Mgmt
Recruit
Alumini
Systems
On-
Boarding /
Global
Orientation
E-learning
Content &
Delivery
Service
Generic e-
learning
Content
Authoring
Tools
Evaluation
LCMS
SSO
Finance
Succession
Planning
Analytics
Talent
Reporting
Assessment
Virtual
Classroom
Compliance
Reporting
Dash
Boards
Data
Warehourse
LMS
Workforce
Tools
Portals &
IT Security
Strategic Talent
Management
Learning
Applications
Transactional
Systems
Reporting &
Analytics
Compensati
on Mgmt
360
Feedback
Performance Workforce
Analytics
Learning Drivers
Talent Drivers
Work Drivers

16. 6/30/15 16© Copyright Fosway Group Limited. All Rights Reserved.
MULTIPLE APPROACHES TO INTEGRATION
Batch data transfer (scheduled or ad hoc)
Live data via APIs or WebServices
Via functional standards
- E.g. Learning via SCORM, xAPI and AICC
INTEGRATING THE HR LANDSCAPE ON THE CLOUD
Source
Db
LMS
Db
Web
Services
Corporate Portal
Real-time,
small packets of data

17. 6/30/15 17© Copyright Fosway Group Limited. All Rights Reserved.
BENEFITS OF INTEGRATION
Continuity – across the individual talent elements
Efficiency of operations - automation of talent processes
Improved user experience, lower learning curve, higher
adoption
Reduced duplication, more accurate talent data
Better management information and analytics
Improved operational performance and ROI
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

18. 6/30/15 18© Copyright Fosway Group Limited. All Rights Reserved.
WORKING WITH IT
Integration is an HR issue – not just an IT issue!
- HR/Learning leaders need to work with IT colleagues to build a more integrated
people systems landscape
- Clear understanding of desired business impact not just IT requirements
- Adoption of Cloud significantly impacts Integration
- Configured rather than customised, prebuilt connectors for common interfaces
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

19. 6/30/15 19© Copyright Fosway Group Limited. All Rights Reserved.
IN SUMMARY
Is about embedding Learning and Talent processes into Work
processes, not as an HR island!
Companies historically chose best of breed solutions because they
delivered greater business impact!
Cloud economics will drive core HR change, and consequently
threaten the ERP HRMS investment case
INTEGRATING THE HR LANDSCAPE ON THE CLOUD
© Copyright Fosway Group Limited. All Rights Reserved.
Key lesson: Mustn’t lose the transformational value of the component
Learning and Talent activities in pursuit of an integrated whole

20. 6/30/15 20© Copyright Fosway Group Limited. All Rights Reserved.
Unusually direct analysis and advice
David Wilson, CEO / david.wilson@fosway.com / @dwil23
Fosway Group
Europe’s #1 HR Analyst
THANK YOU
INTEGRATING THE HR LANDSCAPE ON THE CLOUD

21. Integrating the HR Landscape on the Cloud – data, processes & business outcomes
Success stories of
integration with the Docebo LMS

22. Integrating the HR Landscape on the Cloud – data, processes & business outcomes
Successful integrations between the Docebo LMS and Enterprise systems.
• Talent management and LMS: a winning strategy
• Using “multibrand” to tackle organizational complexity
• Delivering training through HR tools
• How the LMS can become a valuable business
• Training sales & service teams by integrating LMS & CRM
Outline
22
Copyright © 2015 Docebo - All rights reserved

23. Talent management and LMS: a winning strategy
23
• Talent Management software keeps track of an employee's career throughout the employee lifecycle
• Need to efficiently deliver content to your employees and get performance results
A few reasons to integrate the LMS with your Talent Management tool:
1. Easy onboarding process for new employees
2. Speed up career growth for skilled workers (through certifications)
3. Enabling a unified & familiar User Experience
4. Seamless access through SSO (no need for additional credentials)
Integrating the HR Landscape on the Cloud – data, processes & business outcomes
Copyright © 2015 Docebo - All rights reserved

24. COLOMBIA
SLOVAKIALOV
Using “multibrand” to tackle organizational complexity
Scenario:
• big holding company with multiple brands
• need for a global LMS to deliver training to all organizations/brands
• typical example: Luxury brands
The LMS must be flexible enough to
• properly integrate different training needs and informations inside the same company
• gather user information from several heterogeneous data sources
• allow an easy access to users through multiple Identity Providers
• (like OKTA or Microsoft ADFS).
Integrating the HR Landscape on the Cloud – data, processes & business outcomes
24
Copyright © 2015 Docebo - All rights reserved

25. Delivering training through HR tools
HR tools with advanced training management capabilities (like SAP)
• handle many aspects of training for employees
• need to integrate with an LMS to deliver content & collect statistics
Integrating the HR Landscape on the Cloud – data, processes & business outcomes
A winning integration strategy with an LMS implies a bidirectional synchronization
• "from the HR system to the LMS" (to keep user records, course placeholders and learner enrollments aligned),
• "from the LMS to the HR system" to return user training records, such as course completions, assessment results
(score) and other statistics, to be stored in the HR tool for reporting purposes.
Integration technologies:
• CSV file exchange (legacy approach),
• RESTful APIs (de-facto standard for cloud-based software)
25
Copyright © 2015 Docebo - All rights reserved

26. How the LMS can become a valuable business
Selling courses & certifications:
• widespread business model
• source of income for lots of companies
Key assets for a successful LMS:
• having a support for most popular payment gateways (like Paypal, Authorize.net or Adyen)
• being able to connect to custom payment & transaction processing systems (purchasing a course
subscription may imply some level of automated order processing inside the company)
• accommodating the needs of a variety of business models and fit the local taxation/sales rules
Integrating the HR Landscape on the Cloud – data, processes & business outcomes
26
$
Copyright © 2015 Docebo - All rights reserved

27. Training sales & service teams by integrating LMS & CRM
CRM software (e.g. Salesforce)
• manages interactions with current customers and prospects
Where does the LMS fit? It can help organizations
• build high -performance sales and service teams,
• engage customers and partners with high quality training content
A successful integration model (either RESTful or SOAP based) includes:
• synching contacts/leads and courses
• enabling SSO for learners
• running reports and performance analysis, based on the training records returned by the LMS
Integrating the HR Landscape on the Cloud – data, processes & business outcomes
27
Copyright © 2015 Docebo - All rights reserved

28. YOUR
QUESTIONS!
Email: david.wilson@fosway.com
www.fosway.com
David Wilson
Email: raffaele.quitadamo@docebo.com
www.docebo.com
Raffaele Quitadamo

29. Thank you!