Software Narratology found its successful application in software diagnostics of abnormal software behavior, especially in the pattern-driven and pattern-based analysis of software logs from complex systems with millions of events, thousands of threads, hundreds of processes and modules. This is the full transcript of Software Diagnostics Services seminar (27th of June 2013) about the new application of software narratology to network trace analysis with examples from Wireshark. Topics include: A Narrative Interpretation of Wireshark, Definitions of Software Diagnostics and Diagnostic Pattern, Pattern Orientation and Pattern Catalog Classification, Trace and Log Analysis Patterns, Definitions of Software Narrative, Software and Network Traces, Network Trace Analysis as A Part of Software Trace Analysis, Trace Maps, Name Resolution, Trace Presentation, Minimal Trace Graphs, Pattern-Driven and Pattern-Based Analysis, Trace and Log Pattern Classification, Discussion of 20 Selected Patterns.