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NANO CRM – Why size doesn’t matter
Thibaud Debaecker – CEOhttp://dizzit.co
Introduction
Thibaud Debaecker – CEOhttp://dizzit.co
What CRM have been built for
What are small companies for real
5 reasons why CRMs do not fit small companies needs
Thibaud Debaecker – CEOhttp://dizzit.co
#1 One man, several jobs
#2 Several men, one job
#3 Our hands are too small
#4 Too many features
#5 Too much complexity
Let’s build the right tool
Thibaud Debaecker – CEOhttp://dizzit.co
5 previous slides as guidelines
5 previous slides as guidelines
Small companies and social Networks
Thibaud Debaecker – CEOhttp://dizzit.co
Marketing and client relationship channel
Growth Hacking !
Question ?
@Dizzit_App - @TDebaeckerfacebook.com/dizzitApp
http://dizzit.co thibaud@dizzit.co

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NanoCRM, pourquoi ce n'est pas la taille qui compte ?

Hinweis der Redaktion

  1. Le monde des petites entreprises se divise en deux catégories
  2. TPE: 94% des entreprises, et 21% seulement des salariés 91% des entreprises de plus de 10 salariés ont un CRM et 50% pour moins de 10 salariés
  3. Gestion de contact sophistiquées, gestion du pipe inexistante
  4. Certains ne sont pas propres aux petites entreprises, et valables pour toutes.
  5. La relation client n’est pas l’apanage des Sales CRM destiné aux Sales peut équiper pas mal de monde, mais c’est cher. 27€/user month pour le contact manager SF Importance critique du partage de donnée,
  6. Double téléphone Mélange du pro et du perso dans les mêmes applicatifs s’ils ne sont pas propres aux métiers.
  7. 43 % des utilisateurs reconnaissent qu’ils utilisent moins de la moitié des fonctionnalités. Cabinet de conseil: Les opportunités de business sont dénichées à 56% dans les grands cabinets, 80% dans les petits (moins de 10 consultants) et 99% pour les Free Lance.
  8. 72% des utilistaeurs abandonneraient toutes les fonctionnalités avancées juste pour souscrire à un outil plus facile à utiliser;
  9. Sagem : 575  Safran 22K ELIOR : 3162 likes Ernst : 198K Salesforce : 430K Micr. Dynamics : 47K La question n’est pas de savoir si b2b ou B2C car tous les clients sont sur FB et sur les autres réseaux sociaux.