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Managers as
Strategic Communicators
By : Disha Bedi
What is Strategic Communication?
 Infusing communications efforts with
an agenda and a master plan
The Basic Idea of Strategic Communication
Strategic communications fuses the “pushing”
and the “delivering.”
Being strategic means
•Communicating the best message through
the right channels
•measured against well-considered
organizational and communications specific
goals.
Barriers to Effective Communication
Benefits of Managers as Effective Communicators
Top 10 Questions that every communicator
needs to ask himself
 What does success look like?
 Why this, why now?
 What are the project or corporate objectives?
 What are the communications objectives?
 What are the main risks and opportunities?
 Who are the key audiences and why are they important?
 How can effective communications help advance the project or corporate objectives?
 Thinking back about past communications activities, what worked and what didn’t? Why?
 What are the project management parameters (time, budget and human resources)?
 If we could change just one thing, what should it be?
The Seven Principles of
Strategic Organizational Communications
 Organizational Communication is a management process.
 Organizational Communication is a change agent.
 The primary responsibility for internal communication lies with all managers and supervisors.
 Communication is a social process.
 To be understood, communication must be grounded in the interests and language of the receiver.
 To be noticed, communication must be compelling and continuous.
 To be influential, communication must be credible.
Steps to Become a Good Strategic Communicator
4 Step Model for Managers to be
Strategic Communicators
Measuring Manager’s Communication Skills
So Are You An Effective Communicator?
 If I don't understand something, I tend to keep this to myself and figure it out later.
 I use email to communicate complex issues with people. It's quick and efficient.
 I can tend to say what I think, without worrying about how the other person perceives it. I
assume that we'll be able to work it out later.
 When I finish writing a report, memo, or email, I scan it quickly for typos and so forth, and
then send it off right away.
 I use diagrams and charts to help express my ideas.
Managers as Strategic Communicators

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Managers as Strategic Communicators

  • 2. What is Strategic Communication?  Infusing communications efforts with an agenda and a master plan
  • 3. The Basic Idea of Strategic Communication Strategic communications fuses the “pushing” and the “delivering.” Being strategic means •Communicating the best message through the right channels •measured against well-considered organizational and communications specific goals.
  • 4. Barriers to Effective Communication
  • 5. Benefits of Managers as Effective Communicators
  • 6. Top 10 Questions that every communicator needs to ask himself  What does success look like?  Why this, why now?  What are the project or corporate objectives?  What are the communications objectives?  What are the main risks and opportunities?  Who are the key audiences and why are they important?  How can effective communications help advance the project or corporate objectives?  Thinking back about past communications activities, what worked and what didn’t? Why?  What are the project management parameters (time, budget and human resources)?  If we could change just one thing, what should it be?
  • 7. The Seven Principles of Strategic Organizational Communications  Organizational Communication is a management process.  Organizational Communication is a change agent.  The primary responsibility for internal communication lies with all managers and supervisors.  Communication is a social process.  To be understood, communication must be grounded in the interests and language of the receiver.  To be noticed, communication must be compelling and continuous.  To be influential, communication must be credible.
  • 8. Steps to Become a Good Strategic Communicator
  • 9. 4 Step Model for Managers to be Strategic Communicators
  • 11. So Are You An Effective Communicator?  If I don't understand something, I tend to keep this to myself and figure it out later.  I use email to communicate complex issues with people. It's quick and efficient.  I can tend to say what I think, without worrying about how the other person perceives it. I assume that we'll be able to work it out later.  When I finish writing a report, memo, or email, I scan it quickly for typos and so forth, and then send it off right away.  I use diagrams and charts to help express my ideas.