Digital Wednesday - webinar Digitaal Communiceren tijdens Covid-10 - Amanda Marochko

2. Thriving as a Remote Worker
During a Crisis
Amanda Marochko
Head of Strategic Partnerships @ Buffer
@Marochko

3. We’re committed to creating
content our business customers
will find valuable.

4. Scheduling post for the future.
Engaging with your customers and followers.
Assess your performance on social media.
3 main components
of a social media solution

6. Remote work under normal circumstances is
very different from remote work under
COVID-19

7. Lesson #1: Be more forgiving to your
colleagues during this time

8. Communication & Collaboration

10. 🛠 Tool Tip: Threads

11. 🛠 Tool Tip: Threads
1. Clear processes, clear intentions
2. Most things aren’t urgent
3. Invest in your writing
4. Communicate everything upfront

12. When to prioritise real time communication?
1. Casual hangouts, catchups, celebrations
2. Urgent situations
3. Relationship building (1:1s, masterminds)
4. Communicate everything upfront

13. Lesson #2: Lean into Asynchronous
Communication

15. How we work with
1. You’re responsible for managing your downtime
2. Default to Public Channels
3. Use status and profile to communicate availability

16. How we work with
4. Be deliberate about notifications
5. Communicate proactively
6. Thread when you can
7. Kill / modify Slack when you need to focus

17. How we work with
8. Don’t keep checking messages constantly
9. @channel or @here?
10. Reply by the end of your day

18. Lesson #3: Set boundaries and expectations
for your comms tools

19. Tools, Tools, Tools

20. The top 12 tools we use on the Buffer team
1. Video chat: Zoom ✅
2. Team handbook: Notion
3. Discussion and decision-making: Threads ✅
4. HR dashboard: Zenefits
5. Security and password management: Okta and 1Password
6. Tracking time off: Timetastic
7. Reviews and career conversations: Culture Amp
8. Instant messaging and watercooler: Slack ✅
9. Achievement and recognition: HeyTaco
10. Real-time collaboration: Dropbox, Dropbox Paper
11. Tasks, transparency and more: Trello
12. Planning meetings: Calendly

21. Fave Slack Integrations: HeyTaco

22. Fave Slack Integrations: Geekbot

23. Fave Slack Integrations: Fellow

24. Lesson #4: There are a lot of tools out there,
so don’t be afraid of trial and error. Now’s the
time to experiment.

25. Perks for remote work

26. Perk: Modern Health

27. Perk: Remote Stipend for Setup

28. Perk: Books, books, books

29. Lesson #5: Ensure that your colleagues and
employees feel valued and supported during
this time.

30. Thanks!