The biggest businesses of today didn’t become successful overnight. Once, they too had just a single customer. Listen to what some of the greatest business leaders have to say about the importance of customer service.
2. The biggest businesses of today didn’t
become successful overnight.
Once, they too had just a single customer.
Image credit: Ian Muttoo (Flickr – CC).
3. Listen to what some of the
greatest business leaders
have to say
about the importance of
customer service.
Just click
to share a
quote on Twitter.
4. “We believe that
customer service
shouldn’t be just a
department;
it should be the
entire
company.”
- Tony Hsieh.
Image credit: Randy Stewart (Flickr – CC)
5. “The more you engage with customers,
the clearer things become and the
easier it is to determine what
you should be doing.”
- John Russell.
Image credit: Roger Schultz (Flickr – CC).
6. “In the world of Internet customer service,
it’s important to remember your
competitor is only
one mouse click away.”
- Doug Warner.
7. “It is not the employer who pays the wages.
Employers only handle the money.
It is the customer who pays the wages.”
- Henry Ford.
Image credit: toprankonlinemarketin (Flickr – CC).
8. “If you work just for money, you’ll never make it, but
if you love what you’re doing and you always
put the customer first,
success will be yours.”
- Ray Kroc.
Image credit: Vincent esjardins (Flickr – CC).
10. “It is not the strongest of the species that survives,
nor the most intelligent,
but the one most responsive to change.”
- Charles Darwin.
11. “If you do build a great experience,
customers tell each other about that.
Word of mouth is very powerful.”
- Jeff Bezos.
Image credit: Etech (Flickr – CC)
12. “Get closer than
ever to your
customers.
So close that you
tell them what
they need well
before they
realize it
themselves.”
– Steve Jobs.
Image credit: Acaben (Flickr – CC).
13. “There is only one boss. The customer.
And he can fire everybody in the company from
the chairman on down, simply by spending his
money somewhere else.”
- Sam Walton.
Image credit: Walmart Corporate (Flickr – CC).
14. You too, can offer an incredible customer experience by deploying
SaaS platform Digital Service Cloud, which is built on the experience
of managing over 10 million customer interactions.
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