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RECRUITING
THE
MICROSOFT
WAY
With Amy Miller, Recruiter at Microsoft
The Career Hub For Tech
Amy Miller
Recruiter in Seattle, Washington
Recruiter @Microsoft. I also rant a bit on the internet
and call it blogging. Follow at your own risk.
A LITTLE ABOUT AMY
The Career Hub For Tech
TODAY,WE’LL DISCUSS:
Candidate-Centric Recruiting — how Microsoft uses it to
boost success
Strategic Talent Advisement — five actions that’ll transform
you from a recruiter to an advisor
Employer Brands — how to leverage strong ones and
overcome weak ones
Key Takeaways — tangible ideas you can start
implementing today
The Career Hub For Tech
CANDIDATE-CENTRIC
RECRUITING
The Career Hub For Tech
CANDIDATE-CENTRIC
RECRUITING
They build relationships with recruiters
across various business groups and identify
talent that can land anywhere in the org
Talent sourcers are focused on
specific talent pools and recruit
broadly for the organization
MICROSOFT’S RECRUITING
MODEL:TALENT SOURCERS
VS. RECRUITERS
The Career Hub For Tech
CANDIDATE-CENTRIC
RECRUITING
They often hunt for specific profiles
geared towards a certain business,
but many have a specialty
(like machine learning/data science)
Recruiters are business aligned,
but with some profile-based hiring
MICROSOFT’S RECRUITING
MODEL:TALENT SOURCERS
VS. RECRUITERS
The Career Hub For Tech
CANDIDATE-CENTRIC
RECRUITING
ONE MICROSOFT APPROACH “Microsoft
was the only
one who
took the
time to get
to know me
beyond my
abilities to
code.”
We ALL recruit for Microsoft — that
is at the core of every candidate
conversation
What is the candidate passionate
about? It may not be "my" req,
make the introduction
The Career Hub For Tech
CANDIDATE-CENTRIC
RECRUITING
ONE MICROSOFT APPROACH
Share profiles across teams and
always come back to the
candidate's goals — a software
engineer for Bing can do the same
work as one for Universal Store
Opportunistic hiring versus req-based
— "create" roles for strategic hires
The Career Hub For Tech
STRATEGIC TALENT
ADVISEMENT
The Career Hub For Tech
Know your market — everything from
competitors (it’s not always who you
think!) to compensation and culture
Diversity focus, as well as diversity of
thought and experiences
1 EXTERNAL FOCUS
FIVE STEPS TO STRATEGIC
TALENT ADVISEMENT
The Career Hub For Tech
The best talent doesn’t always
fit the “usual” mold
2 DIFFERENTIATED HIRING
“By adjusting our hiring practices, we are able to recruit from a
new talent pool – one that is rich with mad skills.We’re hiring
these folks because they’re amazingly talented individuals who
are going to help us do amazing things at Microsoft.”
JENNY LAY-FLURRIE
CHIEF ACCESSIBILITY OFFICER, MICROSOFT
FIVE STEPS TO STRATEGIC
TALENT ADVISEMENT
Focus on the business problem
you’re solving — who can do that?
The Career Hub For Tech
FIVE STEPS TO STRATEGIC
TALENT ADVISEMENT
Everyone is a recruiter
3 FOUNDATIONAL
RECRUITING
CULTURE
Leveraging hiring managers’
networks and expertise
The Career Hub For Tech
4 SCALE AND IMPACT
Global reach, cross border
talent and scalable solutions
Teams are often spread
across geos — leveraging
local networks and creative
recruiting can help quickly
fill critical needs across
the globe
FIVE STEPS TO STRATEGIC
TALENT ADVISEMENT
The Career Hub For Tech
Track Hires: Know where they're coming from and
how to take advantage of those resources
Use Education: Drive better hiring manager (and
recruiter) behavior through information — stop
chasing strategies that don’t work
Find the Bottlenecks: Uncover where you're getting
stuck (hint: the answer isn't always "more")
5 DATA DRIVEN DECISIONS
“Data is the new
electricity.”
SATYA NADELLA
MICROSOFT CEO
FIVE STEPS TO STRATEGIC
TALENT ADVISEMENT
The Career Hub For Tech
LEVERAGING YOUR EMPLOYER
BRAND
The Career Hub For Tech
LEVERAGING YOUR EMPLOYER
BRAND
Everyone has heard of
us — and has an opinion
Ask questions first:
— How does this candidate
view us?
— What gets him or her jazzed
about taking my call?
— What myths can I help bust?
The Career Hub For Tech
LEVERAGING YOUR
EMPLOYER BRAND
Follow your story and share the good stuff
Connect — #MicrosoftLife
The Career Hub For Tech
LEVERAGING YOUR EMPLOYER
BRAND
Be authentic
Write like you
speak — it's your
own voice, based
on your own
experiences
Highlight real employees — let them share
their stories in an honest and captivating way
The Career Hub For Tech
LEVERAGING YOUR EMPLOYER
BRAND
Brace yourself for the not-so-great
We are a big brand and
everyone is watching
Sometimes things are taken out of
context — negative articles are published
or something doesn’t land well with
potential candidates
Ask and listen
The Career Hub For Tech
KEY TAKEAWAYS:
STEPS YOU CAN TAKE TODAY
The Career Hub For Tech
KEY TAKEAWAYS:
STEPS YOU CAN TAKE TODAY
Review your process
Are you asking candidate-centric
questions?
One of my faves – “Forget
MICROSOFT for a moment – if you
could create your dream job, what
would you work on?”
CANDIDATE-CENTRIC RECRUITING Create partnerships across your
organization
Get to know your fellow
recruiters and their businesses
Share best practices on both
candidate and client engagement
Remember good or bad, you are the
“face” of the organization
The Career Hub For Tech
KEY TAKEAWAYS:
STEPS YOU CAN TAKE TODAY
Start with the business problem
you’re trying to solve
Be the expert in YOUR field – know
your market (competitors, salary
trends, talent pools)
STRATEGIC TALENT ADVISEMENT Craft stories with your data
Share what’s working and
what’s not
Stand up for doing the RIGHT
thing for candidates and
your businesses and leverage
facts to back up your decisions
The Career Hub For Tech
KEY TAKEAWAYS:
STEPS YOU CAN TAKE TODAY
If you don’t have an employer branding
team, own it
Start small
Pick one social network and start gathering
and sharing your own generated content
Organic is BEST
EMPLOYER BRANDS For larger companies, leverage
work already being done
Volunteer to assist marketing
or whoever owns this work
Create career-specific
content, and eventually
channels
Above all, keep it REAL
The Career Hub For Tech
JOIN THE DICE COMMUNITY
Learn more at dice.com/products
The Career Hub For Tech

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Recruiting the Microsoft Way

  • 1. RECRUITING THE MICROSOFT WAY With Amy Miller, Recruiter at Microsoft The Career Hub For Tech
  • 2. Amy Miller Recruiter in Seattle, Washington Recruiter @Microsoft. I also rant a bit on the internet and call it blogging. Follow at your own risk. A LITTLE ABOUT AMY The Career Hub For Tech
  • 3. TODAY,WE’LL DISCUSS: Candidate-Centric Recruiting — how Microsoft uses it to boost success Strategic Talent Advisement — five actions that’ll transform you from a recruiter to an advisor Employer Brands — how to leverage strong ones and overcome weak ones Key Takeaways — tangible ideas you can start implementing today The Career Hub For Tech
  • 5. CANDIDATE-CENTRIC RECRUITING They build relationships with recruiters across various business groups and identify talent that can land anywhere in the org Talent sourcers are focused on specific talent pools and recruit broadly for the organization MICROSOFT’S RECRUITING MODEL:TALENT SOURCERS VS. RECRUITERS The Career Hub For Tech
  • 6. CANDIDATE-CENTRIC RECRUITING They often hunt for specific profiles geared towards a certain business, but many have a specialty (like machine learning/data science) Recruiters are business aligned, but with some profile-based hiring MICROSOFT’S RECRUITING MODEL:TALENT SOURCERS VS. RECRUITERS The Career Hub For Tech
  • 7. CANDIDATE-CENTRIC RECRUITING ONE MICROSOFT APPROACH “Microsoft was the only one who took the time to get to know me beyond my abilities to code.” We ALL recruit for Microsoft — that is at the core of every candidate conversation What is the candidate passionate about? It may not be "my" req, make the introduction The Career Hub For Tech
  • 8. CANDIDATE-CENTRIC RECRUITING ONE MICROSOFT APPROACH Share profiles across teams and always come back to the candidate's goals — a software engineer for Bing can do the same work as one for Universal Store Opportunistic hiring versus req-based — "create" roles for strategic hires The Career Hub For Tech
  • 10. Know your market — everything from competitors (it’s not always who you think!) to compensation and culture Diversity focus, as well as diversity of thought and experiences 1 EXTERNAL FOCUS FIVE STEPS TO STRATEGIC TALENT ADVISEMENT The Career Hub For Tech
  • 11. The best talent doesn’t always fit the “usual” mold 2 DIFFERENTIATED HIRING “By adjusting our hiring practices, we are able to recruit from a new talent pool – one that is rich with mad skills.We’re hiring these folks because they’re amazingly talented individuals who are going to help us do amazing things at Microsoft.” JENNY LAY-FLURRIE CHIEF ACCESSIBILITY OFFICER, MICROSOFT FIVE STEPS TO STRATEGIC TALENT ADVISEMENT Focus on the business problem you’re solving — who can do that? The Career Hub For Tech
  • 12. FIVE STEPS TO STRATEGIC TALENT ADVISEMENT Everyone is a recruiter 3 FOUNDATIONAL RECRUITING CULTURE Leveraging hiring managers’ networks and expertise The Career Hub For Tech
  • 13. 4 SCALE AND IMPACT Global reach, cross border talent and scalable solutions Teams are often spread across geos — leveraging local networks and creative recruiting can help quickly fill critical needs across the globe FIVE STEPS TO STRATEGIC TALENT ADVISEMENT The Career Hub For Tech
  • 14. Track Hires: Know where they're coming from and how to take advantage of those resources Use Education: Drive better hiring manager (and recruiter) behavior through information — stop chasing strategies that don’t work Find the Bottlenecks: Uncover where you're getting stuck (hint: the answer isn't always "more") 5 DATA DRIVEN DECISIONS “Data is the new electricity.” SATYA NADELLA MICROSOFT CEO FIVE STEPS TO STRATEGIC TALENT ADVISEMENT The Career Hub For Tech
  • 15. LEVERAGING YOUR EMPLOYER BRAND The Career Hub For Tech
  • 16. LEVERAGING YOUR EMPLOYER BRAND Everyone has heard of us — and has an opinion Ask questions first: — How does this candidate view us? — What gets him or her jazzed about taking my call? — What myths can I help bust? The Career Hub For Tech
  • 17. LEVERAGING YOUR EMPLOYER BRAND Follow your story and share the good stuff Connect — #MicrosoftLife The Career Hub For Tech
  • 18. LEVERAGING YOUR EMPLOYER BRAND Be authentic Write like you speak — it's your own voice, based on your own experiences Highlight real employees — let them share their stories in an honest and captivating way The Career Hub For Tech
  • 19. LEVERAGING YOUR EMPLOYER BRAND Brace yourself for the not-so-great We are a big brand and everyone is watching Sometimes things are taken out of context — negative articles are published or something doesn’t land well with potential candidates Ask and listen The Career Hub For Tech
  • 20. KEY TAKEAWAYS: STEPS YOU CAN TAKE TODAY The Career Hub For Tech
  • 21. KEY TAKEAWAYS: STEPS YOU CAN TAKE TODAY Review your process Are you asking candidate-centric questions? One of my faves – “Forget MICROSOFT for a moment – if you could create your dream job, what would you work on?” CANDIDATE-CENTRIC RECRUITING Create partnerships across your organization Get to know your fellow recruiters and their businesses Share best practices on both candidate and client engagement Remember good or bad, you are the “face” of the organization The Career Hub For Tech
  • 22. KEY TAKEAWAYS: STEPS YOU CAN TAKE TODAY Start with the business problem you’re trying to solve Be the expert in YOUR field – know your market (competitors, salary trends, talent pools) STRATEGIC TALENT ADVISEMENT Craft stories with your data Share what’s working and what’s not Stand up for doing the RIGHT thing for candidates and your businesses and leverage facts to back up your decisions The Career Hub For Tech
  • 23. KEY TAKEAWAYS: STEPS YOU CAN TAKE TODAY If you don’t have an employer branding team, own it Start small Pick one social network and start gathering and sharing your own generated content Organic is BEST EMPLOYER BRANDS For larger companies, leverage work already being done Volunteer to assist marketing or whoever owns this work Create career-specific content, and eventually channels Above all, keep it REAL The Career Hub For Tech
  • 24. JOIN THE DICE COMMUNITY Learn more at dice.com/products The Career Hub For Tech