Whether you’re managing your SEO in-house or working with an agency,
it’s essential to choose the key performance indicators (KPIs) for measuring success.
Easier said than done. Is it your keyword rankings? Traffic? What about conversions? Where does revenue come in to it? Maybe it's all about the links.
After 8 years and hundreds of client experiences, we’ve distilled what we believe to be the metrics you should use to evaluate your SEO. They are:
Non-branded organic traffic, as a percentage of overall leads or sales, over time.
Conversions (lead capture, e-commerce, downloads, etc) from top keywords.
Revenue attributed to specific keywords.
% of targeted keywords ranking on the 1st page of Google’s search results.
Webmarketing123 is a Bay-Area Digital Marketing Agency. Our distinctive approach: pair a metrics-rich methodology with an understanding of our clients’ unique business goals and challenges. We combine a deep expertise across industry verticals, smart use of automation, and efficient use of analytics to inform data-driven decision-making. At Webmarketing123, each client has a dedicated team employing Search Engine Optimization (SEO), Pay Per Click (PPC) advertising, and/or Social Media Marketing (SMM) to create remarkable, results-driven marketing programs.
1. Top KPIs for SEO Campaigns
Mike Turner
Director of Business Development, Webmarketing123
webmarketing123 facebook.com/webmarketing123 @webmarketing123 #wm123
2. • Founded in 2004 • Custom KPI-basaed Scorecards
• 120+ Clients • Proprietary Attribution Tool
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3. Some Practical Matters
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4. Agenda
1 The Age of the Empowered Consumer
KPI: % of targeted search terms ranking on
2 the 1st page of Google’s search results
3 KPI: Non-branded organic traffic
4 KPI: Conversions from top search terms
KPI: Revenue attributed to specific search
5 terms.
@webmarketing123 #wm123
20. Establishing the right metrics is a process
What
benchmarks
should we use?
What are the
relevant Goals?
What Will Winning
Look Like?
Which KPIs are
priorities?
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21. Agenda
1 The Age of the Empowered Consumer
KPI: % of targeted search terms ranking on
2 the 1st page of Google’s search results
3 KPI: Non-branded organic traffic
4 KPI: Conversions from top search terms
KPI: Revenue attributed to specific search
5 terms.
@webmarketing123 #wm123
22. KPI #1
% of targeted keywords
ranking on the 1st page of
Google’s search results
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27. Start Jan Feb
SEO % of Keywords on Page 1 of Google 7%
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28. Agenda
1 The Age of the Empowered Consumer
KPI: % of targeted search terms ranking on
2 the 1st page of Google’s search results
3 KPI: Non-branded organic traffic
4 KPI: Conversions from top search terms
KPI: Revenue attributed to specific search
5 terms.
@webmarketing123 #wm123
30. branded terms vs non-branded terms
Company Name Broad category
Product Names Specifications
Brand promise Terms used to describe the
problem or the solution
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31. 61% overall 130% increase in
increase in non-branded organic
organic traffic. traffic, 2011 over
2010
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32. Agenda
1 The Age of the Empowered Consumer
KPI: % of targeted search terms ranking on
2 the 1st page of Google’s search results
3 KPI: Non-branded organic traffic
4 KPI: Conversions from top search terms
KPI: Revenue attributed to specific search
5 terms.
@webmarketing123 #wm123
34. Conversions from top search terms
Goal Goal
Keywords Conversions Conversion
Rate
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35. Agenda
1 The Age of the Empowered Consumer
KPI: % of targeted search terms ranking on
2 the 1st page of Google’s search results
3 KPI: Non-branded organic traffic
4 KPI: Conversions from top search terms
KPI: Revenue attributed to specific search
5 terms.
@webmarketing123 #wm123
38. View your SEO KPIs on a
single scorecard
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39. Proper SEO requires its own
optimization.
Keyword Targeting
Measurement
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40. Key Takeaways
• Your target audience is looking for your solution: Get your
message in front of them with paid search or SEO.
• Establish which metrics to measure: The four we’ve
recommended are a good start. Engage stakeholders in
your company to get buy-in for these metrics. Demand
regular metrics-based reporting from your agency or in-
house team.
• Bring discipline into your decision-making process:
At budgeting time, you’ll have the right data.
@webmarketing123 #wm123
41. What can you gain from speaking with our analysts?
SEO check-up for your website Identify your own custom metrics
Compare Paid Search vs Learn what it’s costing your company
SEO for your company to not be ranking high on Google
Request a Consultation: seo@webmarketing123.com
bit.ly/wm123seo
Connect with the Host: Mike.t@webmarketing123.com
webmarketing123 facebook.com/webmarketing123 @webmarketing123
Your target audience is elusive, and It’s a challenge to get their attention. The decision makers in companies (and in affluent families) value their time and protect it. They skip TV Ads with their Tivo or watch ad-free Netflix. They listen to XM Radio or Pandora commercial-free. They barely skim their trade magazines, and are cutting back on trade shows. Even emails sent to folks who opted-in are competing with hundreds of other messages. Your 35 character subject line has just a few seconds to win them over. How about the hours they spend online? Thanks to evolution of interest-based or keyword-based targeting for display advertising, we can reach them nearly everywhere. But display ads have shockingly low conversion rates, and display ad blockers are the most installed plug-ins web browsers. We are all swimming in messages that are being broadcast at us, and many consumers are tuning out all of our industry’s carefully crafted interruptions.
In short, we’ve entered the age of the empowered consumer. Your prospects aren’t just tuning out interruptive advertising. They are actively evaluating their options, with an array of tools at their disposal, including customer revew forums, price-comparison apps, and of course, repeated use of search engines.
The New Normal: The empowered and self-educating consumer doesn’t talk to you until they have nearly made their purchase decision.
If you look at your website analytics, you’ll see that your conversions are coming from visitors not only on their 1st visit, but also from their 4th or even their 10th,
The more specific the search terms, the clearer the intent. Rather than trying to shout louder, we can deliver messaging that’s aligned with a prospect’s intent, at the very moment that they’re thinking about the problem they’re trying to solve.
The genius of Paid Search is that it delivers relevant results at exactly the right moment.
[use highligher]But organic search results win the vast majority of clicks, and leads generated from those clicks are twice as likely to close deals than leads from paid search.
Google doesn’t rank websites. It ranks individual pages. And a properly conducted SEO campaign maps individual search terms to individual pages, so that you can deliver the right page to the searcher depending on their level of knowledge or where they are in the buying cycle.
Paid Search campaigns are only efficient if spend is reallocated to maximize conversions. Similarly (but less well understood), SEO requires a constant cycle of measurement and optimization.
Before you measure, you have to decide what to measure. We’re going to look at the 4 KPIs we most often recommend for SEO.
Only 10 organic results are shown on each page of search results, so in this case, 2 out of 20 would be ranking on Page 1, 10%.
[Mike, define what this term means and why it’s important] These are the folks that don’t know your company yet.
[Mike, define what this term means and why it’s important] When a searcher uses non-branded terms, it’s either because they haven’t found brands yet, or because they’re researching options other than the brands they know. In either case, you want to appear on these terms.
These are some results we saw for a client last year. While both figures are interesting, the increase in organic search traffic includes searches on the brand names, so it’s impossible to gauge what impact the SEO campaign had vs. other promotional efforts. The non-branded organic traffic, however, is directly attributable to the SEO campaign that drove traffic via those keywords. If you are looking to evaluate the impact of SEO, you need metrics like this.
This allows you to close the loop and actually optimize your SEO Campaign. Refocus efforts on the top performing keywords.
This allows you to close the loop and actually optimize your SEO Campaign. Refocus efforts on the top performing keywords.
Mike, you can modify my scorecard and grab a new screenshot here:https://docs.google.com/a/webmoxie.org/spreadsheet/ccc?key=0Ag0bVukfhMkgdE81dndzLUF3cXZPank1RVJUemVDc3c#gid=0
With these four metrics, you can accurately measure the financial impact of deals directly attributable to your SEO campaign. And with this precision of data, you or your agency can regularly refocus efforts on the most high-performing keywords, accelerating advances in ranking on those search terms.
“Cost of the Problem” Analysis: Discover the cost of not ranking in the top positions on search engines. How much revenue is being lost to competitors with the best rankings? Take a hard look at your competitors: Find out where you rank against your top competitors and what tactics they’re employing.Comparison of different digital strategies: Paid Search, Organic Search, Display Advertisiing, Social Media Marketing.
[Just in case you want to show this…]This is a custom scorecard we collaboratively designed with one of our enterprise clients. These are not the metrics that we recommend every day, but they are the metrics that this marketer needed to report to management.