1. Daniel Loiola de Araujo
Brazilian, Married, 30 years old, Born in April 26th
of 1985
Rua Norma, 74 – Jardim Julieta – CEP 06653-360
Itapevi - SP
Mobile: 55 (11) 99462-1581
Home: 55 (11) 4774-2511
e-mail: daniel-loiola@hotmail.com
Linkedin: https://br.linkedin.com/in/danielloiola
Education
• University Anhembi Morumbi, Bachelor in Sistemas de Informação.
Resume of Skills
• Twelve years of IT professional experience, it is six years as Leader of IT Infrastructure teams
• Experience in project implementation of Cisco ASA Firewall, Mcafee antivirus, Active
Directory, Lucent QIP DNS/DHCP Server, F5 BIG IP VPN Appliance, Bluecoat Internet Proxy,
Cisco ACS authentication server, Cisco Wireless Lan Controller, Cisco WAAS, Cisco Call
Manager and Unity
• Projects for Cost reductions with MPLS and Internet Circuits, Telephony Fixed and mobile
• Experience in IT Infrastructure, equipments and licenses specification for new Logistics
Warehouses and Offices in all Brazil territory, considering cabling, router, switch, desktop,
laptop, IP Telephony, UPS, Generator, Wireless, Wireless Scanners and Circuits (MPLS and
Internet)
• Experience with EDI implementation to transfer files between customers and carrier, using
FTP, SFTP, AS2 protocols and VANs Neogrid, CCS Embratel, GXS and HP Spoke
• Teamwork, organized, dynamic, collaborative, excellent ability to learn and work with focus in
results
• Advanced English;
Work Experience
Fazenda Paraíso LTDA (Grupo Hindiana) – (10/2014 – 04/2015) – Fazenda Paraiso is
a company part that’s of Grupo Hindiana, is a group of companies of Mr. Alfredo
Villela, from the family of the founders of Itaú Bank, with revenues around of R$
160 millions and 1000 employees
Position : IT Coordinator
From 10/2014 to 04/2015
Main Responsabilities: Was responsible for Network, Serves, Service Desk, Lan and Wan,
Telecom, Telephony Fixed and Mobile, Video Conference, CCTV and Access Control (Time
Clock and turnstile), contracts and management of Carries of Internet, MPLS circuits, E1,
Telephony fixed and mobile.
• Management of Hosting with 12 VMs for ERP Totvs RM and CorpFlex DataCenter;
• Desktop and Laptop replacement for new equipments, datacenter review, HP Blade,
Storage, Active Directory , Print Server, Firewall , E-mali and etc.
• Work to standardize the softwares for Desktops and Laptos, create a new standard
image installation for all equipments.

2. • Work to standardize the softwares, configuration and version of the servers;
• Implementation of WSUS Servers
• Project for migration and reduction of AD Servers from 6 to 2
• Project to unify fileserver from 6 to 2 with high availability, backup, shadow copy, and
permission review
• Project to fix missing licenses for Desktops, Laptops and Servers
• Project to migrate the e-mail plataform from an old solution for Office 365 / GoogleApps
• Project to implement Mcafee, Symantec or Bitdefender antivirus
• Project for upgrade Avaya PBX
• Migration of WMS Silt to a new version with new servers, security standards and high
availability
• Project for expand the cabling and network for two new warehouses near to DC,
considering all technical specification, the new places for Desktops, Printers, Ip Phones,
Racks and Wireless was planned with the Operations Director and Manager, the new
equipments acquired was Dell with 10 Gbps of Uplink
Penske Logistics do Brasil LTDA – (08/2009 – 10/2014) – American Company,
operating in Brazil with Logistics, Warehouse, Transportation and Management of
entire Supply Chain of the customers, with revenues of US$ 230 million and 2800
employees
Position : IT Coordinator
From 08/2004 to 10/2014
Main Responsabilities: Responsible for entire network infrastructure, LAN and WAN, Telephone
Fixed and Mobile, Video Conference, EDI, IT assets inventory, CCTV Access Control (Time
Clock and turnstile), Capex and Opex, beyond projects of IT infrastructure for Logistics
Warehouses and Penske Offices in Brazil. Responsible for Contracts with Carriers for MPLS,
MPLS and Telephony Fixed and Mobile. Responsible for the implementation of Vmware
environment in Penske Brazil, IP PBX Projects, Colocation, Network LAN and Wan integration
between Penske USA and Brazil, specification and purchase of Cisco network equipments and
Maintenance Contracts (Smartnet or SharedSupport). Implementation of KPIs for Telecom and
EDI with application of PDCA methodology.
• Specification of IT Infrastructure for Logistics Warehouse of segments Automotive, High
Tecnology and Eletronics, Healthcare and Cosmetics, besides Offices in Brazil.
• Implementation of IT for new warehouses (Cabling Electrical and Network CAT6, specification
to purchase all IT equipments, management of IT Project, management of partners and
vendors of cabling, hardware, Internet and MPLS circuits and E1 (Time, Quality, Scope and
Cost). Implemented Warehouses: LG (Cajamar/SP, Jaboatão dos Guararapes/PE, Salto/SP,
Taubaté/SP and Manaus/AM), Sony, Harley Davidson, Midea Carrier, Officer, Samsung (All
in Cajamar/SP), Whirlpool (Manaus/AM), Ford Barueri/SP e Pirajá/BA, Natura (Curitiba/PR
and Pirajá/BA), Makro (Cabo de Santo Agostinho/PE), Alcatel/SP, Firestone (Santo André/SP
and Sertãozinho/SP), Warehouse Multclient inTamboré, Alphaville/SP and Cajamar/SP.
• Project for integrate LAN and WAN of Penske USA with Penske Brazil – VPN S2S between
DC USA x DC Brazil x Warehouses or Offices, Active Directory, SSO, E-mail Exchange, DNS
and DHCP Lucent QIP, File Server, Firewall, Antivirus, WSUS, CA Spectrum for Network
monitoring and management, Coreload (Image for Desktops and Laptops), Safeboot, refresh
tecnologic of Desktops and Laptops, replacement of all network equipments to Cisco,
Security Information Policies and Procedures, standards and access rules.
• Project to migrate the servers of a Computer Room in Berrini to DC UOL Diveo for a
Managed Colocation, with the objective to fix all infrastructure issues with UPS, diesel
generator, redundant electrical source, physical space, physical security, fire prevention and
detection system, UOL Diveo was chosen as the best vendor in five that was analysed.

3. Before the migration our SLAs was around 85% of availability, right after the availability up to
98%, after 1 year up to 99%.
• RFP for costs reduction with Internet and MPLS circuits and Voice that brought a cost
reduction of R$ 1.6 Million in 36 months, enabling the approval of Colocation project and the
expansion IP Telephony, beyond the improvement of IT Services with new MPLS and Internet
circuit capacities, improve the redundancy for all remote locations;
• Project to implement BlueCoat Proxy with content filter from Mcafee and antivirus BlueCoat,
with redundancy in two DC at USA and one in Europe;
• Project to implement VPN Remote Access with F5 equipments, with redundancy in two DC at
USA and one in Europe;
• Project to implement WAN Accelerator Cisco Waas, this tool provide performance like lan for
remote locations with circuits with low bandwidth, was possible to consolidate file servers,
ERP and WMS servers in the datacenter, was possible to reduce around 10 servers with
respectives backup routines, medias, records storage, hardware and software contracts, and
reduce costs with circuits;
• Project to implement Cisco IP Telephony System in Head Office and after in all locations in
Brazil, providing best communication, new functionalities, conference call feature without
costs, new and modern ip phones, authentication features, extension mobility, softphone that
was used in Iphones using the Wireless network by Managers and Directors at locations and
EUA, Europe, ASIA and Mexico, all over Wireless network providing calls with zero costs –
part of this project was paid with the saving achieve in RFP of Telephony and costs reduction
with calls over a SIP provider for mobile calls;
• Implementation of Virtualization using VMWare, initially with free license when as possible to
show for IT Directory the benefits of the technology, that enables to buy the licensing to grow
the virtual environment, adding new features like high availability and cluster;
• Implementation of EMC Storage with 24Tb of space, in which have been migrated to Storage
the Vmware environment, file server, ERP application and Databases;
• Implementation of Backup Policy and Records Storage ate Iron Mountain;
• Standardization of IT documentation and directory structure using ITIL best practices;
• Implementation of KPIs for IT Telecom and use of PDCA methodology, that enables the focus
in the most common problems with Telecom and EDI, using the KPI in periodically meetings
with Embratel was possible to show the most common issues in their circuits, after some
months they migrate 6 circuits from metallic pair to radio or optical fiber without any cost to
Penske and improving the availability for the location. Other action was the renegotiation of
the contract with Neogrid VAN to reduce the costs with bytes due to growing of the file traffic,
item identified very fast with the KPIs;
Position : IT Network Administrator
From 02/2004 to 08/2009
Main Responsabilities:
Support for users in all levels, administration of Linuxs servers and operation of HP-UX servers,
IT assets inventory, backup policy and media label standards, scripts bacth and shell.
Administration of shares and permissions, users and groups, security policies, responsible for
wireless scanners in terms of configuration, inventory, maintenance and identification.
Documentation of process and procedures of IT.

4. Industrias Fernandez (Ifer) – (08/2001 – 02/2004) – Indústria Metalúrgica brasileira
com faturamento R$ 140 milhões e 1400 funcionários.
Position : IT Support Analyst
From 08/2001 to 02/2004
Main Responsabilities: Support for users of all levels, operation of Windows Server NT 4.0 and
Sun Sparc, preventive maintenance of network racks, workstations and network servers.
Responsible for the maintenance and configuration of workstations, maintenance of network
terminals, ink jet, laser and dot matrix printers.
Operation of ERP Logix, support for Windows Operational systems like 95, 98, Me, NT 4.0,
2000pro, 2000 Server, XP and Server 2003 versions, Linux Conectiva, Administration of
ArcServe Backup software, maintenance of internal network (Lan, Wan and cabling), software
licensing control, control of computer supplies.
Project for cost reduction with replacement ink jet printers by laser printers.
Project for refresh Desktops in critical sectors of the companie.
Languages
• English – Advanced (Wise-up)
Extracurricular Courses
• ITIL Foundation (2015) - TI Exames
• COBIT 4.1 (2015) - TI Exames
• ISO 20000 Foundation (2015) - TI Exames
• ISO 27002 Foundation (2015) - TI Exames
• Green IT Citizen (2015) - TI Exames
• Penske Leadership Training – 2013 / 2015
• Depolying Cisco ASA Firewall Solutions (2014) - Telecon Education Services
• Depolying Cisco ASA Firewall Solutions (2014) - Telecon Education Services
• Metrics and Indicators of TI (2013) - E-business Brasil
• Leader, Personal & Professional Coach (2013) - Sociedade Brasileira de Coaching
• VMware vSphere 4.1: Install, Configure, Manage (2011) - HP Education
• Cisco CCNA (2009) - SENAC
• Conectiva Linux 10 (2006) - ACR Informática
• Network Security (2006) - ACR Informática
• Samba File Server (Linux) (2005) - ACR Informática
• TCP/IP Protocols (2005) - ACR Informática
• Windows 2003 Server Advanced (2003) - ACR Informática