5 soft skills every software tester should have in order to improve the daily work. The skills will help to tackle testing challenges and to keep up with the technology changes.

1. Soft Skills for Testers
By Daniel Knott
@dnlkntt
www.adventuresinqa.com

2. Hi, I’m
Daniel Knott
Head of Software Testing at MaibornWolff GmbH
Mobile Tester by ❤
Author of the books:
• Hands-On Mobile App Testing (EN)
• Mobile App Testing (DE)
• Smarwatch App Testing (EN)
@dnlkntt
www.adventuresinqa.com

3. 5 Soft Skills for Testers

4. #1 - Communication

5. #1 – Communication
• Most important so, skill, not only for so,ware testers
• Tester must communicate with different stakeholders, spread over
different loca;ons
• Make sure your communica;on is clear and structured depending on
the audience
➡ Prac;ce talking in front of people (team level, meetup or
conferences)

6. #2 - Organized & Result Driven

7. #2 – Organized & Result Driven
• Testers usually test on various levels on different pla@orms. An
organized workflow helps to not miss out important things
• Document as lean as possible your work, other might follow
• Always keep the common goal in mind and work towards this goal
➡ Recommenda;on: GeJng Things Done Training

8. #3- Problem Solving

9. #3 – Problem Solving
• Iden;fied issues should be collected and not blindly passed over to
the developers
• Compare the findings against the product requirements and the user
expecta;ons
• Try to find a solu;on or at least an idea for the solu;on and provide
this informa;on to the product manager and or developers in the
team
➡ Problem solving skills will help to fix poten;al issues faster

10. #4 - Adaptability

11. #4 – Adaptability
• The tech industry is constantly changing with new requirements, new
frameworks and new trends
• Keep up the pace with the industry & projects to learn new tes;ng
techniques based on the product and technology used
• Improve missing tech skills and keep adaptable for new projects to
come
➡ Never seTle

12. #5- Sixth Sense

13. #5 – Sixth Sense
• So,ware testers should use skills from previous projects to look
proac;vely at the current project to improve things
• Help the team in any kind of obstacle that comes around the corner,
being it process, tooling or product related problems
• Use the broad knowledge to communicate this early in the process or
project to stakeholders and make poten;al issues transparent
➡ Communica;on skills are key here

14. And there is much more to learn & to improve

15. Thank You!
@dnlkntt – www.adventuresinqa.com

16. https://kms-technology.com/blog/testing/soft-skills-for-testers.html