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REGIONAL
PRODUCTS:
SYNERGY AND COLLABORATION IN
APAC
Cyril Lopez-Uriarte :: cyril@kiddiekist.com :: +65 9322
2788
Basic Assumptions and
Caveats
   This is just the tip of
    the iceberg
   Cursory review of
    the needs of
    SingTel’s Regional
    Products Portfolio
   Will need further
    analysis once
    onboard
The Pitch for Regional Products
   Business Model Canvas for Regional Products
   Proposed 6-Month Plan
   Where to Synergize and Collaborate
   Detailed 3-Month Plan
   Key Take-Away and Conclusion
Business Model Canvas

                                                Agile and innovative                                          Internal Customers :
                                                product development                                           Reports, Updates


                                                Build sustainable                                             Associates: Reports,
                                                ecosystem                            Synergy of Regional      Forums, Co-creation
                                                                                     products among
                                                                                     associates
                                                                                                                                               Internal Customers :
Regional associates                             Build Excellence                                              External Customers:              SingTel, Regional
                                                Center                                                        Communities                      Associates

Suppliers
                                                                                     Economies of Scale


                                                Collaboration Tools                                                                            External Customers:
Bridge Alliance                                 + Agile Processes                                                                              Nomadic subscribers
                                                                                     Collaboration and        Internal Customers:              (Travellers, Businessmen)
                                                                                     Knowledge Sharing        Weekly (Critical) or
                                                Champions and                                                 monthly reports
Subscribers                                     Evangelists

                                                                                     Address Internal and     Associates: Weekly
                                                                                     External Customer pain   updates from PMO
Key Stakeholders                                Excellence Center                                                                              External Customers: Niche
(Executives, Champions,                         (Portal, etc.)                       points with innovative                                    markets to be determined
Evangelists)                                                                         products                 External customers:              per product
                                                                                                              To be determined
                                                Financial (Budget)                                            per product




                                                            Cost versus Value-
                          Infrastructure                    Driven Pricing to be                                                         Revenue
                                                                                                              Transfer price
                                                            determined per product                                                       sharing


                          Hardware + Software               Economies of scale                                                Tiered/Volume-
                                                                                                                              based
The 6-Month Plan for Regional
Products
              • Step back : Understand the internal and external customers
              • Define the “pain points” of internal and external customers
              • Define steps to address these pain points with a Product Roadmap
              • Assign Champions and Evangelists in each Regional Associate and
 1st to 3rd     Key Partners; get buy-in and budget
              • Launch an initial Minimum Viable Products (MVP) – Top 3 Initiatives
  Month



              • Iterate the MVPs until Critical Mass is reached
              • Mass Market or Customize MVPs based on Customer Feedback
              • Monitor Regional Associates and Key Partners
              • Update Regional Associates and Key Partners through regular reports
 4th to 6th     and forums
              • Set up Excellence Centre for Regional Initiatives
   Month
Where to Synergize in Regional
Products

The whole is
greater than
the sum of                              Content         Software + Hardware
its parts.

~ Aristotle


               Network/Infrastructure                                     Knowledge Sharing


                                                  Regional
                                                  Products
The Three-Month Plan for Regional
Products
     • Economies of Scale                                         • Leveraging with Regional
     • Fixed-mobile convergence                                     Associates to discuss with
     • Seamless user                                                Content Providers
       experience                                                 • Innovative products using
                                                                    OTT (ie exclusive content)




                                                    Content :
                                  Infrastructure
                                                   Over-the-top
                                       : IMS
                                                     Content



                                                   Knowledge
                                  Software &        Sharing:
                                  Hardware :
                                  OSS + BSS        Excellence
                                                     Center
     • OSS + BSS Knowledge                                        • Reports and forums for
       Sharing and Best                                             CXOs
       Practices                                                  • Champions and
     • Seamless user                                                Evangelists
       experience
Key Take-Away: Build trust, Work together,
Succeed
If you believe in what you are doing, then let nothing hold you up in your
work. Much of the best work of the world has been done against seeming
impossibilities. The thing is to get the work done.
~ Dale Carnegie

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CLU Proposal for Regional Products 5 Mar 2013

  • 1. REGIONAL PRODUCTS: SYNERGY AND COLLABORATION IN APAC Cyril Lopez-Uriarte :: cyril@kiddiekist.com :: +65 9322 2788
  • 2. Basic Assumptions and Caveats  This is just the tip of the iceberg  Cursory review of the needs of SingTel’s Regional Products Portfolio  Will need further analysis once onboard
  • 3. The Pitch for Regional Products  Business Model Canvas for Regional Products  Proposed 6-Month Plan  Where to Synergize and Collaborate  Detailed 3-Month Plan  Key Take-Away and Conclusion
  • 4. Business Model Canvas Agile and innovative Internal Customers : product development Reports, Updates Build sustainable Associates: Reports, ecosystem Synergy of Regional Forums, Co-creation products among associates Internal Customers : Regional associates Build Excellence External Customers: SingTel, Regional Center Communities Associates Suppliers Economies of Scale Collaboration Tools External Customers: Bridge Alliance + Agile Processes Nomadic subscribers Collaboration and Internal Customers: (Travellers, Businessmen) Knowledge Sharing Weekly (Critical) or Champions and monthly reports Subscribers Evangelists Address Internal and Associates: Weekly External Customer pain updates from PMO Key Stakeholders Excellence Center External Customers: Niche (Executives, Champions, (Portal, etc.) points with innovative markets to be determined Evangelists) products External customers: per product To be determined Financial (Budget) per product Cost versus Value- Infrastructure Driven Pricing to be Revenue Transfer price determined per product sharing Hardware + Software Economies of scale Tiered/Volume- based
  • 5. The 6-Month Plan for Regional Products • Step back : Understand the internal and external customers • Define the “pain points” of internal and external customers • Define steps to address these pain points with a Product Roadmap • Assign Champions and Evangelists in each Regional Associate and 1st to 3rd Key Partners; get buy-in and budget • Launch an initial Minimum Viable Products (MVP) – Top 3 Initiatives Month • Iterate the MVPs until Critical Mass is reached • Mass Market or Customize MVPs based on Customer Feedback • Monitor Regional Associates and Key Partners • Update Regional Associates and Key Partners through regular reports 4th to 6th and forums • Set up Excellence Centre for Regional Initiatives Month
  • 6. Where to Synergize in Regional Products The whole is greater than the sum of Content Software + Hardware its parts. ~ Aristotle Network/Infrastructure Knowledge Sharing Regional Products
  • 7. The Three-Month Plan for Regional Products • Economies of Scale • Leveraging with Regional • Fixed-mobile convergence Associates to discuss with • Seamless user Content Providers experience • Innovative products using OTT (ie exclusive content) Content : Infrastructure Over-the-top : IMS Content Knowledge Software & Sharing: Hardware : OSS + BSS Excellence Center • OSS + BSS Knowledge • Reports and forums for Sharing and Best CXOs Practices • Champions and • Seamless user Evangelists experience
  • 8. Key Take-Away: Build trust, Work together, Succeed If you believe in what you are doing, then let nothing hold you up in your work. Much of the best work of the world has been done against seeming impossibilities. The thing is to get the work done. ~ Dale Carnegie