5. Credits PAM is derived from a concept of problem analysis originally developed by John Eck. Graeme Newman has helped apply the concept to an interactive environment and link it to the Problem-Oriented Guides to Police. Jon Shane has helped keep the tool as close as possible to the practical concerns of policing. The web-based version was created for the Center for Problem-Oriented Policing by the Instructional Technologies Unit of the Professional Development Program at the University at Albany. John E. Eck, Ph.D. Graeme R. Newman, Ph.D. Professor, Division of Criminal Justice, University of Cincinnati Distinguished Teaching Professor, School of Criminal Justice, University at Albany http://www.popcenter.org/learning/pam/help/credits.cfm
6. Bob Heimberger Michael S. Scott Director Center for Problem-Oriented Policing Sergeant (retired) St. Louis Metropolitan Police Department