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The Rise of the Postmodern ERP:
Integrating Coupa with Your Enterprise
Applications
AGENDA
► Welcome and Introductions
► How we got here to 2015
• History and evolution of Post-modern ERP for Procurement Applications
► True Cloud Security, Data Hosting, Scalability
• Considerations when doing business in the cloud
► Integrating Coupa to ERP
• How and the tools available with Coupa
► Discussion with Aggregate Industries
► Q&A
INTRODUCTIONS
Gerard Cantwell
Director of
Procurement
Paul Stuker
Manager, Technical
Solution Consulting
Alastair Bennett
Senior Integration
Architect
A SHORT HISTORY OF DISRUPTION
1950s 1972 1998 1990s 1998 2010
• IT resources perpetually in
very short supply
• Innovation constrained
• ERP too complex and scary to
even touch
• Business can’t and won’t wait
HOW DID IT HAPPEN?
• Configure NOT Customize
• Security Standards Evolve
• ISO27000+, SAS-70
• ISA-3402, SSAE16 SOC 1 & 2
• Network Technology makes a
quantum leap
HOW THE CLOUD STEPPED UP
• Hosting Evolved from caged ASP
to purpose built Cloud IaaS
• IT Revolution in the business
world. IT becomes strategic!
• Application Integration Grows Up
and standards emerge
New Paradigm for
Solution Delivery
HOW THE CLOUD STEPPED UP
HOW THE CLOUD STEPPED UP
WHAT IS THE PRESENT REALITY
OF ERP?
Put the ERP in somebody else's data center?
• Kind of misses the point. It is not about where the
iron sits.
Buy up all the Cloud Innovators and turn them into low
and slow ERP and try to save the old revenue model?
• “We bought these agile high growth Cloud
companies and handed them to the guys who
couldn’t grow our ERP business. Hmm.”
Invent another database?
• Not so much…
ERP is facing the Polaroid Syndrome
• Expensive gooey peel apart film that was so cool
last year is looking at a tsunami of cheap easy digital
cameras
ERP like the main frame is not going
away and for good reason
• ERP is the hub that holds the business
together
• ERP that is open and welcomes external
innovation will drive HUGE value for the
business and earn it’s keep
• ERP is the core platform. ERP MUST
serve the business and not see it’s role as
being served by the business
• ERP must embrace and facilitate Open
Integration. The gate keeper days are over.
• ERP must embrace and champion
standards
WHAT COULD THE FUTURE HOLD?
Gartner also made the following ERP
predictions:
• By 2017, 70 percent of organizations adopting hybrid ERP will fail to
improve cost-benefit outcomes unless their cloud applications provide
differentiating functionality.
• By 2018, at least 30 percent of service-centric companies will move
the majority of their ERP applications to the cloud.
THE ANALYST VIEW
HOW THE CLOUD STEPPED UP
WHAT DOES THE FUTURE HOLD
FOR BUSINESS?
Elegant Integration of ERP to Best of Breed
Solutions
The Best of Everything
• Much Lower Cost to Operate
• Strategic Access to Technology that
Enables Competitive market advantages
• Timely Access to Technology that Enables
Competitive market advantages
• Affordable Access to Technology that
Enables Competitive market advantages
COUPA’S APPROACH
TO CLOUD
Always ONScalable
True Cloud - One Code Base – Single Data Model
Secure
True Cloud
► Rapid Innovation: Frequent release
cycles
► Business owns the system and the
ability change configurations
► Platform maintenance handled by
Coupa
► Low TCO - Self-sustainable model
where services are optional
► Downtime less than 10 minutes per
month
Fake Cloud – Others
► Slow release cycles, no innovation
► Developers own the system and are
required to code customizations
► Expensive customizations approach
=> locks you in and you can’t upgrade
► High TCO - Not self-sustainable,
ongoing services are required
► System outages frequent – watch for
vendors that don’t publish public
uptime records
COUPA IS A TRUE CLOUD
99.999% Availability
Power & HVAC
State of the Art
Facilities
Active Active
Hot Replication
Global Support Model
Best in Class SLAs
Defense in Depth
Security & Compliance
Canadian Cloud
2 US Clouds
Across 10 Datacenters
EMEA Cloud
Across 3 Datacenters
LATAM 2015
APAC Cloud
Singapore /Australia
ACCESS EVERYWHERE INFRASTRUCTURE
COUPA IS ALWAYS AVAILABLE
COUPA IS SECURE
Access Controls
• Remote administrationencryptedandcontrolled
• AdministrationperformedthroughHMSauthenticationand
logged
• Separatedatabasepasswordspercustomerinstance
• Separateusersforeachrole: app,DB,code deployer
• All buildingaccesspointsmonitoredorcontrolledby surveillance
cameras,man-traps,biometricscanners,andguards.
• Strong encryption controls
• Full data intransitencryption(betweenservers)
• Dataat restencryption
► Compliance
● Corporate Information Security Officer
& Security Team
► AWS VPC
● Separate subnets for each tier: LB,
App, DB, Utility
► Intrusion Detection
● All systems monitored 24x7
● Network intrusion detection across all
data centers
● Centralized system logging and
aggregation
► Security Auditing
● Daily internal and external vulnerability
assessments using QualysGuard
● Third party application security audit of
every release by Whitehat
SSAE 16 Type II - SOC I and SOC II
6 consecutive years of auditable and materially clean audits
INTEGRATING COUPA
TO ERP
The implementation process consists
of:
• High Level Architectural
discussion to understand your
existing as-is business
processes and IT technical
landscape
• Get an understanding of your
to-be business processes
HOW THE CLOUD STEPPED UP
• Build an agreed data model
• Define technically how data
will flow between your ERPs
and Coupa
• Specify technical interfaces
Coupa Integration Architects
will align and recommend the
best approach.
Start with the Business Process!
APPROACH TO INTEGRATION
RIGHT AND LIGHT
INTEGRATION PHILOSOPHY
Process
Driven
Value
Focused
Assess
Necessity
Prioritize &
Phase
Right
Light
SAMPLE BUSINESS
PROCESSES
Š2015 Coupa Software, Inc. - Confidential
Š2015 Coupa Software, Inc - ConfŠ2015 Coupa Software, Inc. - Confidential
*Receipt can be handled in Coupa or ERP
DESIGNED FOR CONNECTIVITY
Coupa Applications
Coupa Public REST-Based APIs
Standard Integration Options
(CSV, CXML, EDI)
ERP Specific Integration
Options
(Oracle, SAP, Netsuite)
On Premise Apps Cloud Apps
ERP
HR
LDAP / AD
ITSM
Travel
Tax
Labor
Credit Card
Supplier Systems
INTEGRATING WITH SAP
(ESB Technology)
SAP PI / Others
SAP ECC
Flat File API
XML IDoc over
SFTP
Coupa
SFTP
Server
XML
IDocs
Native Data Format Exchange Between
Coupa & SAP using XML IDocs
INTEGRATING WITH ORACLE E-BUSINESS
(ESB Technology)
IBM / Oracle / Tibco / SAP / Microsoft / Others
Oracle E-Business Suite
Flat File API
CSV over SFTP
CSV
Native Data Format Exchange Between Coupa & Oracle
using Oracle Interface Table Formats
INTEGRATING WITH NETSUITE
REST API
XML/HTTPS
Flat File API
CSV over
SFTP
COUPA REST API
GET, PUT, POST
SUITESCRIPTS
Scheduled, User Events
Out of the Box Integration
NetSuite Suitescripts Platform & Coupa REST API
SAMPLE INTEGRATED SYSTEMS
HOW THE CLOUD STEPPED UPOPEN DISCUSSION WITH AGGREGATE
&
THANK YOU!

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The Rise of Postmodern ERP

  • 1. The Rise of the Postmodern ERP: Integrating Coupa with Your Enterprise Applications
  • 2. AGENDA ► Welcome and Introductions ► How we got here to 2015 • History and evolution of Post-modern ERP for Procurement Applications ► True Cloud Security, Data Hosting, Scalability • Considerations when doing business in the cloud ► Integrating Coupa to ERP • How and the tools available with Coupa ► Discussion with Aggregate Industries ► Q&A
  • 3. INTRODUCTIONS Gerard Cantwell Director of Procurement Paul Stuker Manager, Technical Solution Consulting Alastair Bennett Senior Integration Architect
  • 4. A SHORT HISTORY OF DISRUPTION 1950s 1972 1998 1990s 1998 2010
  • 5. • IT resources perpetually in very short supply • Innovation constrained • ERP too complex and scary to even touch • Business can’t and won’t wait HOW DID IT HAPPEN?
  • 6. • Configure NOT Customize • Security Standards Evolve • ISO27000+, SAS-70 • ISA-3402, SSAE16 SOC 1 & 2 • Network Technology makes a quantum leap HOW THE CLOUD STEPPED UP • Hosting Evolved from caged ASP to purpose built Cloud IaaS • IT Revolution in the business world. IT becomes strategic! • Application Integration Grows Up and standards emerge New Paradigm for Solution Delivery HOW THE CLOUD STEPPED UP
  • 7. HOW THE CLOUD STEPPED UP WHAT IS THE PRESENT REALITY OF ERP? Put the ERP in somebody else's data center? • Kind of misses the point. It is not about where the iron sits. Buy up all the Cloud Innovators and turn them into low and slow ERP and try to save the old revenue model? • “We bought these agile high growth Cloud companies and handed them to the guys who couldn’t grow our ERP business. Hmm.” Invent another database? • Not so much… ERP is facing the Polaroid Syndrome • Expensive gooey peel apart film that was so cool last year is looking at a tsunami of cheap easy digital cameras
  • 8. ERP like the main frame is not going away and for good reason • ERP is the hub that holds the business together • ERP that is open and welcomes external innovation will drive HUGE value for the business and earn it’s keep • ERP is the core platform. ERP MUST serve the business and not see it’s role as being served by the business • ERP must embrace and facilitate Open Integration. The gate keeper days are over. • ERP must embrace and champion standards WHAT COULD THE FUTURE HOLD?
  • 9. Gartner also made the following ERP predictions: • By 2017, 70 percent of organizations adopting hybrid ERP will fail to improve cost-benefit outcomes unless their cloud applications provide differentiating functionality. • By 2018, at least 30 percent of service-centric companies will move the majority of their ERP applications to the cloud. THE ANALYST VIEW
  • 10. HOW THE CLOUD STEPPED UP WHAT DOES THE FUTURE HOLD FOR BUSINESS? Elegant Integration of ERP to Best of Breed Solutions The Best of Everything • Much Lower Cost to Operate • Strategic Access to Technology that Enables Competitive market advantages • Timely Access to Technology that Enables Competitive market advantages • Affordable Access to Technology that Enables Competitive market advantages
  • 12. Always ONScalable True Cloud - One Code Base – Single Data Model Secure
  • 13. True Cloud ► Rapid Innovation: Frequent release cycles ► Business owns the system and the ability change configurations ► Platform maintenance handled by Coupa ► Low TCO - Self-sustainable model where services are optional ► Downtime less than 10 minutes per month Fake Cloud – Others ► Slow release cycles, no innovation ► Developers own the system and are required to code customizations ► Expensive customizations approach => locks you in and you can’t upgrade ► High TCO - Not self-sustainable, ongoing services are required ► System outages frequent – watch for vendors that don’t publish public uptime records COUPA IS A TRUE CLOUD
  • 14. 99.999% Availability Power & HVAC State of the Art Facilities Active Active Hot Replication Global Support Model Best in Class SLAs Defense in Depth Security & Compliance Canadian Cloud 2 US Clouds Across 10 Datacenters EMEA Cloud Across 3 Datacenters LATAM 2015 APAC Cloud Singapore /Australia ACCESS EVERYWHERE INFRASTRUCTURE
  • 15. COUPA IS ALWAYS AVAILABLE
  • 16. COUPA IS SECURE Access Controls • Remote administrationencryptedandcontrolled • AdministrationperformedthroughHMSauthenticationand logged • Separatedatabasepasswordspercustomerinstance • Separateusersforeachrole: app,DB,code deployer • All buildingaccesspointsmonitoredorcontrolledby surveillance cameras,man-traps,biometricscanners,andguards. • Strong encryption controls • Full data intransitencryption(betweenservers) • Dataat restencryption ► Compliance ● Corporate Information Security Officer & Security Team ► AWS VPC ● Separate subnets for each tier: LB, App, DB, Utility ► Intrusion Detection ● All systems monitored 24x7 ● Network intrusion detection across all data centers ● Centralized system logging and aggregation ► Security Auditing ● Daily internal and external vulnerability assessments using QualysGuard ● Third party application security audit of every release by Whitehat SSAE 16 Type II - SOC I and SOC II 6 consecutive years of auditable and materially clean audits
  • 18. The implementation process consists of: • High Level Architectural discussion to understand your existing as-is business processes and IT technical landscape • Get an understanding of your to-be business processes HOW THE CLOUD STEPPED UP • Build an agreed data model • Define technically how data will flow between your ERPs and Coupa • Specify technical interfaces Coupa Integration Architects will align and recommend the best approach. Start with the Business Process! APPROACH TO INTEGRATION
  • 19. RIGHT AND LIGHT INTEGRATION PHILOSOPHY Process Driven Value Focused Assess Necessity Prioritize & Phase Right Light
  • 21. Š2015 Coupa Software, Inc. - Confidential
  • 22. Š2015 Coupa Software, Inc - ConfŠ2015 Coupa Software, Inc. - Confidential
  • 23. *Receipt can be handled in Coupa or ERP
  • 24. DESIGNED FOR CONNECTIVITY Coupa Applications Coupa Public REST-Based APIs Standard Integration Options (CSV, CXML, EDI) ERP Specific Integration Options (Oracle, SAP, Netsuite) On Premise Apps Cloud Apps ERP HR LDAP / AD ITSM Travel Tax Labor Credit Card Supplier Systems
  • 25. INTEGRATING WITH SAP (ESB Technology) SAP PI / Others SAP ECC Flat File API XML IDoc over SFTP Coupa SFTP Server XML IDocs Native Data Format Exchange Between Coupa & SAP using XML IDocs
  • 26. INTEGRATING WITH ORACLE E-BUSINESS (ESB Technology) IBM / Oracle / Tibco / SAP / Microsoft / Others Oracle E-Business Suite Flat File API CSV over SFTP CSV Native Data Format Exchange Between Coupa & Oracle using Oracle Interface Table Formats
  • 27. INTEGRATING WITH NETSUITE REST API XML/HTTPS Flat File API CSV over SFTP COUPA REST API GET, PUT, POST SUITESCRIPTS Scheduled, User Events Out of the Box Integration NetSuite Suitescripts Platform & Coupa REST API
  • 29. HOW THE CLOUD STEPPED UPOPEN DISCUSSION WITH AGGREGATE
  • 30. &

Hinweis der Redaktion

  1. The cloud has forever transformed the way business is done in the modern age. As companies look to the cloud to extend the value of their ERP investments and consolidate systems, questions on cloud security, hosting, scalability and integration strategy are often front and center. Learn how the Coupa cloud quickly delivers business value and agility with decreased risk for companies around the world.
  2. 1950s IBM Main Frame Computing Automates Accounting 1972 SAP R2 introduces Real Time cross application Integrated business computing 1988 Client Server Computing kills off the Terminal and births the Workstation 1990s The World Wide Web and HTML 1998 The Cloud is born and Monolithic ERP mostly misses the wave coming it’s way 2010 Cloud business computing completes the disruption with “Killer Business Apps”
  3. Building new products is an art and science no doubt.  The framework  we follow religiously at Coupa entails a constant balance of 3 key forces: 1) Customers, 2) Market and 3) Innovation. 1) As we work with you, we're constantly listening and prioritizing requirements to ensure focus on use cases with the broadest applicability and biggest impact across the customer base. We use lots of different tools and channels to do this, such as focus groups or monitoring top voted requests on the feature request forum. 2) We also stay on top of market trends,, listen to industry analysts who are actively researching the market, as we seek to strengthen our position as the leader in cloud spend optimization 3) Innovation:  and solving these is fueled with innovation.  This comes down to the design led approach we take to solving problems, and employing technology appropriately to solve them elegantly.  Innovation also comes from reaping the benefits of a true cloud platform.  We analyze usage and spend patterns and can constantly drive innovations based on these real insights . By keeping that focus on balancing these 3 forces, we'll continue to create with you the type of real results this whole conference is a demonstration of.
  4. Coupa Cloud ensures global coverage with fully redundant infrastructure in geographically dispersed World Class Data Centers Coupa is a cloud based service hosted by Amazon Web Services with 12 data centers in four geographies – Virginia, California, Ireland and Singapore. US customers are hosted on the US East (N. Virginia) data center, and we use US WEST centers (N. California and Oregon) as DR sites
  5. RIGHT Process driven Integration with integrations supporting the process. Do the right integrations that provide the best value to the process. LIGHT Use integrations when appropriate, look into process and data requirements before you determine if an integration is needed. Prioritize and automate in a phased approach.
  6. Coupa platform exposes itself through industry standard protocols and data formats REST based API with XML Data Formats SFTP based Integration with CSV Data Formats This allows Coupa partners and customers to utilize the Standard APIs and Formats to build connectivity model to ERPs and other 3rd party applications. This open integration model allows for Coupa to connect to any system for standard usecases within the P2P business space.   For every common business object (PR, PO, Invoice, Expense Report, Supplier and more) that you can work with in Coupa using the user interface, you have an API to perform the CRUD / business functions. Oracle SAP Netsuite
  7. Coupa’s Integration Approach is sync with its Cloud deployment model philosophy. We are not a connector development shop. Neither the industry nor does Coupa believe in point to point connectivity models. Our extensible integration models are based on the foundation of sharing common data formats that are required by systems that our customers need Coupa to integrate with. Coupa’s investment will be in our Core platform to extend native capabilities to provide support for more data formats. This model helps Coupa’s customers easily integrate with Coupa with data formats that are more native to their ERP. Coupa has built into its platform a any to any data translation engine that allows up to support with ease an ERP Format – For SAP, it is XML IDoc Coupa can consume and produce in native XML IDoc formats all data objects that will be required within a P2P business process. Coupa can also extend the mapping of the standard XML IDoc data formats for extensions to SAP made by our customer.
  8. Taking the same philosophy and approach as with XML IDocs for our SAP customers, we have developed ‘Coupa CSV formats for ORACLE’ for our ORACLE customers. With all our ORACLE EBS customers using ‘Interface Tables’ as a mechanism to take data to ORACLE ‘Base Tables’, we have prebuilt formats and scripts to produce and consume data in a format that is more native to ORACLE customers.
  9. A different market segment of customers, Coupa’s approach is similar and true to our principles Continue to use Coupa standard APIs but have gone one step ahead in our integration model to use NetSuite Integration Platform and build connectivity model from NetSuite to Coupa using NetSuite Standard Platform and Coupa standard API. Great fit for this market segment and the biggest differentiator.