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LEAN INNOVATION
digital is
transforming the
world…
competition is
everywhere…
customers are more
agile than we
are…
our systems and
structures are
based upon the
industrial age
so, go “INNOVATE”!
(right?)
Š Moves the Needle All rights reserved
ENTERPRISE
INNOVATION MAP
CULTURAL
TRANSFORMATION
CONTINUOUS
IMPROVEMENT
INCREMENTAL
INNOVATION
BREAKTHROUGH
INNOVATION
PRODUCT FEATURES
MARKETING STRATEGY
TACTICS
BUSINESS
MODEL EFFICIENCY
BACKOFFICE SERVICE
NEW TECH/PRODUCTS, 

EXISTING MARKETS
NEW MARKETS, 

EXISTING PRODUCTS
NEW 

GO-TO-MARKET
NEW INTERNAL

SERVICES
INVENTION
NEW PRODUCT,
NEW MARKET
NEW 

BUSINESS MODELS
CULTURAL
TRANSFORMATION
CORE
CULTURE
CHANGE
MANAGEMENT
GOVERNANCE
LEADERSHIP
M&A / VENTURE
CAPITAL
whose
job
is
“innovation”?
Discover, create and deliver
NEW VALUE.
the challenge is not
so much about
breakthrough
innovation…
as it’s about
innovating the
business itself.
Š Moves the Needle All rights reserved
ENTERPRISE
INNOVATION MAP
CULTURAL
TRANSFORMATION
CONTINUOUS
IMPROVEMENT
INCREMENTAL
INNOVATION
BREAKTHROUGH
INNOVATION
PRODUCT FEATURES
MARKETING STRATEGY
TACTICS
BUSINESS
MODEL EFFICIENCY
BACKOFFICE SERVICE
NEW TECH/PRODUCTS, 

EXISTING MARKETS
NEW MARKETS, 

EXISTING PRODUCTS
NEW 

GO-TO-MARKET
NEW INTERNAL

SERVICES
INVENTION
NEW PRODUCT,
NEW MARKET
NEW 

BUSINESS MODELS
CULTURAL
TRANSFORMATION
CORE
CULTURE
CHANGE
MANAGEMENT
GOVERNANCE
LEADERSHIP
M&A / VENTURE
CAPITAL
Everyone
has
a
customer
ENTREPRENEURIAL SPIRIT
SEARCHEXECUTE
On the known In the unknown
Measure tasks Measure impact
Š Moves the Needle All rights reserved
WHAT IS
LEAN?
LEAN: 

Elimination of waste in producing value
(Customer, problem, solution known)
LEAN INNOVATION:
Elimination of waste in discovering new value
(Customer, problem, solution unknown)
Š Moves the Needle All rights reserved
LEAN
INNOVATION
Š Moves the Needle All rights reserved
3 E’s OF
LEAN INNOVATION
E
Understanding our customers
deeply; their pains, passions and
desires. Developing insights.
EMPATHY
E
Translating insights into action.
Reducing risks through
assumption testing.
EXPERIMENTATION
E
Making decisions quickly based
on insights and actual customer
behavior.
EVIDENCE
LEAN INNOVATION
IN PRACTICE
Š Moves the Needle All rights reserved
VALUE STREAM DISCOVERY
PASSIONATESATISFIEDHOPEFULCONVINCEDTRUSTINGINTRIGUEDAWARE
Startups
• Don’t know what value to create
• For whom
• Or steps to execute
Hypothesize
• Customer Behavior
• Business Activity
• How to measure
VALUE STREAM DISCOVERY
PASSIONATESATISFIEDHOPEFULCONVINCEDTRUSTINGINTRIGUEDAWARE
“Growth is what happens between bottlenecks.”
VALUE STREAM DASHBOARD
PASSIONATESATISFIEDHOPEFULCONVINCEDTRUSTINGINTRIGUEDAWARE
150 15 5 3 3 2 1
behavior
metric
Landing Page Download Req proposal Sign contract Do pre-work Sign up again Referral
activity Keynotes
Content
LinkedIn
Webinar
Referrals
Sales email
Sales call
Reference
Collateral
Send proposal
Negotiation
Onsite visit
Kickoff call
Pre-work doc
High touch
Impact bootcamp
Accelerator
Coaching
Impact
Co-create
case study
Lead Magnet
Tools
Case Studies
Š Moves the Needle All rights reserved
LEAN INNOVATION
LEADERSHIP
Equip people with the skills and
mindset to act like entrepreneurs.
EDUCATE
Build the systems and
mechanisms that support
employees’ entrepreneurial
action.
ENABLE
Transform the culture so the
discovery and creation of new
value is business-as-usual.
EMPOWER
Š Moves the Needle All rights reserved
educate
• Standardized curriculum
• Abilities assessments
• Identifying cultural barriers
• Entrepreneurial toolkit
Š Moves the Needle All rights reserved
enable
• Operational support
• Experiment infrastructure
• Incentives framework
• Idea pipeline management
Š Moves the Needle All rights reserved
empower
• Communications
• “Creating space”
• Mentor vs Manage
Š Moves the Needle All rights reserved
CREATING INNOVATION CULTURE
HERO’S JOURNEY
Run 1st
Experiment
Little

Support
Small Impact
Business
Revolts
Big Impact
Cultural
Transformation
Let Down
Š Moves the Needle All rights reserved
common obstacles
• Where do I start?
• Resistant culture
• YOU CAN’T DO THAT!
• No time! No resources! No $!
• Fear of failure
• “Not my job”
Š Moves the Needle All rights reserved
overcoming obstacles
• Can’t overcome obstacles until
you run into them
• Form a team, run an experiment
• Invite operations to participate
• Preach investment as insurance
• Fail small, to not fail big
• Pitch evidence, not ideas
Š Moves the Needle All rights reserved
Creating Innovation Culture
• Common language that starts from
the top
• Leverage those that already do it
• Everyone gets entrepreneurial spirit
• Leadership walks the talk
• Apply Value Stream to the change
• Start small, think big
• It’s fun!
Š Moves the Needle All rights reserved
An organization's ability to learn, and translate insight
into action rapidly, is the ultimate competitive
advantage.
LEAN INTO
CHANGE
THANK YOU!
www.MovesTheNeedle.com
brant@movestheneedle.com
@brantcooper
download: http://muvz.me/intracnf

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Brant Cooper - How to become lean corporate entrepreneur

  • 4. customers are more agile than we are…
  • 5. our systems and structures are based upon the industrial age
  • 7. Š Moves the Needle All rights reserved ENTERPRISE INNOVATION MAP CULTURAL TRANSFORMATION CONTINUOUS IMPROVEMENT INCREMENTAL INNOVATION BREAKTHROUGH INNOVATION PRODUCT FEATURES MARKETING STRATEGY TACTICS BUSINESS MODEL EFFICIENCY BACKOFFICE SERVICE NEW TECH/PRODUCTS, 
 EXISTING MARKETS NEW MARKETS, 
 EXISTING PRODUCTS NEW 
 GO-TO-MARKET NEW INTERNAL
 SERVICES INVENTION NEW PRODUCT, NEW MARKET NEW 
 BUSINESS MODELS CULTURAL TRANSFORMATION CORE CULTURE CHANGE MANAGEMENT GOVERNANCE LEADERSHIP M&A / VENTURE CAPITAL whose job is “innovation”?
  • 8. Discover, create and deliver NEW VALUE.
  • 9. the challenge is not so much about breakthrough innovation… as it’s about innovating the business itself.
  • 10. Š Moves the Needle All rights reserved ENTERPRISE INNOVATION MAP CULTURAL TRANSFORMATION CONTINUOUS IMPROVEMENT INCREMENTAL INNOVATION BREAKTHROUGH INNOVATION PRODUCT FEATURES MARKETING STRATEGY TACTICS BUSINESS MODEL EFFICIENCY BACKOFFICE SERVICE NEW TECH/PRODUCTS, 
 EXISTING MARKETS NEW MARKETS, 
 EXISTING PRODUCTS NEW 
 GO-TO-MARKET NEW INTERNAL
 SERVICES INVENTION NEW PRODUCT, NEW MARKET NEW 
 BUSINESS MODELS CULTURAL TRANSFORMATION CORE CULTURE CHANGE MANAGEMENT GOVERNANCE LEADERSHIP M&A / VENTURE CAPITAL Everyone has a customer
  • 12. SEARCHEXECUTE On the known In the unknown Measure tasks Measure impact
  • 13. Š Moves the Needle All rights reserved WHAT IS LEAN? LEAN: 
 Elimination of waste in producing value (Customer, problem, solution known) LEAN INNOVATION: Elimination of waste in discovering new value (Customer, problem, solution unknown)
  • 14. Š Moves the Needle All rights reserved LEAN INNOVATION
  • 15. Š Moves the Needle All rights reserved 3 E’s OF LEAN INNOVATION E Understanding our customers deeply; their pains, passions and desires. Developing insights. EMPATHY E Translating insights into action. Reducing risks through assumption testing. EXPERIMENTATION E Making decisions quickly based on insights and actual customer behavior. EVIDENCE
  • 16. LEAN INNOVATION IN PRACTICE Š Moves the Needle All rights reserved
  • 17. VALUE STREAM DISCOVERY PASSIONATESATISFIEDHOPEFULCONVINCEDTRUSTINGINTRIGUEDAWARE Startups • Don’t know what value to create • For whom • Or steps to execute Hypothesize • Customer Behavior • Business Activity • How to measure
  • 19. VALUE STREAM DASHBOARD PASSIONATESATISFIEDHOPEFULCONVINCEDTRUSTINGINTRIGUEDAWARE 150 15 5 3 3 2 1 behavior metric Landing Page Download Req proposal Sign contract Do pre-work Sign up again Referral activity Keynotes Content LinkedIn Webinar Referrals Sales email Sales call Reference Collateral Send proposal Negotiation Onsite visit Kickoff call Pre-work doc High touch Impact bootcamp Accelerator Coaching Impact Co-create case study Lead Magnet Tools Case Studies
  • 20. Š Moves the Needle All rights reserved LEAN INNOVATION LEADERSHIP Equip people with the skills and mindset to act like entrepreneurs. EDUCATE Build the systems and mechanisms that support employees’ entrepreneurial action. ENABLE Transform the culture so the discovery and creation of new value is business-as-usual. EMPOWER
  • 21. Š Moves the Needle All rights reserved educate • Standardized curriculum • Abilities assessments • Identifying cultural barriers • Entrepreneurial toolkit
  • 22. Š Moves the Needle All rights reserved enable • Operational support • Experiment infrastructure • Incentives framework • Idea pipeline management
  • 23. Š Moves the Needle All rights reserved empower • Communications • “Creating space” • Mentor vs Manage
  • 24. Š Moves the Needle All rights reserved CREATING INNOVATION CULTURE HERO’S JOURNEY Run 1st Experiment Little
 Support Small Impact Business Revolts Big Impact Cultural Transformation Let Down
  • 25. Š Moves the Needle All rights reserved common obstacles • Where do I start? • Resistant culture • YOU CAN’T DO THAT! • No time! No resources! No $! • Fear of failure • “Not my job”
  • 26. Š Moves the Needle All rights reserved overcoming obstacles • Can’t overcome obstacles until you run into them • Form a team, run an experiment • Invite operations to participate • Preach investment as insurance • Fail small, to not fail big • Pitch evidence, not ideas
  • 27. Š Moves the Needle All rights reserved Creating Innovation Culture • Common language that starts from the top • Leverage those that already do it • Everyone gets entrepreneurial spirit • Leadership walks the talk • Apply Value Stream to the change • Start small, think big • It’s fun!
  • 28. Š Moves the Needle All rights reserved An organization's ability to learn, and translate insight into action rapidly, is the ultimate competitive advantage. LEAN INTO CHANGE