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Building a Enterprise
Architecture Culture -
Government of Canada Case
Study
We believe complex problems can be solved
About the
Government of Canada
Constitutional Monarchy (Westminster style of
government)
Separation between politics and public service
Departments are legally independent. Accountability rests
with responsible minister
Central Agencies provide support to Cabinet
Privy Council Office
Treasury Board Secretariat
Comptroller General
Office of the Chief Human Resource Officer
Finance 15-Jul-2013www.conexiam.com
The Timeline
15-Jul-2013www.conexiam.com
Network Consolidation
Platform
Standardization
Enterprise Systems
80’s and 90’s
Y2K
Inventor
y
1998-
2000
GOL
Client
Interface
Standardizatio
n2000-2004
Business
Transformatio
n
Strategic
Business
Architecture
2004-2008
TREASURY
BOARD
ASSUMES
MANAGEMENT
BOARD ROLE
PLANNING, REPORTING,
AND ACCOUNTABILITY
STRUCTURE POLICY
RESULTS
FOR
CANADIANS
MANAGEMENT
ACCOUNTABILITY
FRAMEWORK
BUSINESS
TRANSFORMATION
ENABLEMENT
PROGRAM
POLICY
RENEWAL
BENEFITS
REALIZATION
POLICY ON
MANAGEMENT
RESOURCES &
RESULTS
STRUCTURE
POLICY ON
EVALUATION
1998
2003
2004
2005
2006
2008
2009
1994
Management
Commitment
Principles
FEDERATED
ARCHITECTURE
PROGRAM
2003
Governance Institutionalization
The Management
Commitment
15-Jul-2013www.conexiam.com
Comptroller
Management
Board
1994 Treasury Board changed to a management
board
• In response to a serious budget crisis
• Control evolution of the enterprise
Establishing Principles
Results for Canadians: A Management Framework
for the Government of Canada
15-Jul-2013www.conexiam.com
(Transparency
for)
Results
Responsible
Spending
(Public Service)
Values
Citizen Focus
Government Online
and
Federated Architecture
Program
Government Online was motivated by citizen focus
management focus
Federated Architecture Program put in place to guide
direction
Cross-government architecture governance instituted
Architecture Domain Teams (Security, Network, Application,
Platform)
Senior level cross-government review board Architecture
Review Board
Secure Channel – network, user authentication, and
essential middleware 15-Jul-2013www.conexiam.com
1999
Government Online
and
Federated Architecture
Program
Three stage (tier) roadmap
Tier 1 involved establishing a strong federal presence on
the Internet by 31 December 2000
Tier 2 would deliver secure, interactive electronic services
by 2005
Tier 3 would provide for leading-edge pilot projects to
validate new technologies or to support interjurisdictional
service offerings
15-Jul-2013www.conexiam.com
Business Transformation
Enablement Program
(BTEP)Key weakness of FAP – lack of business architecture
Key features of BTEP – Avoid the Vision Trap
Demand driven business design
Service orientation
Focus on value
Engagement driven
Key Challenge – sponsored from Chief Information officer
Branch
Seniors Portal / Public Safety Interoperability Strategy / IM
Program Design / IT Security Strategy / Grants and
Contributions Action Plan
15-Jul-2013www.conexiam.com
2004
(Administrative) Policy
Renewal
15-Jul-2013www.conexiam.com
Policy Framework
Policy
Directive Standard Guideline Tools
Foundation Framework
ContextRationale
PrinciplesAccountability
Direction Support
Policy Framework
Formal statement that provides context and broad
guidance with respect to policy themes or clusters. Also
provides the supporting structure within which specific
Treasury Board policies and other instruments can be
understood in strategic terms. Explains why Treasury
Board sets policy in particular area.
Usual Audience: Deputy Heads
Application: Architectural
15-Jul-2013www.conexiam.com
Management Resources and
Results Structure
(Program Alignment
Architecture)
15-Jul-2013www.conexiam.com
Strategic
Outcomes
Programs
Sub-Programs
Sub-Sub-Programs
Functional
Decomposition
Financial
Delegation
Structure
Expected
Results
Resources Objectives
Management Resources and
Results Structure
(Program Alignment
Architecture)
15-Jul-2013www.conexiam.com
Strategic
Outcomes
Programs
Sub-Programs
Sub-Sub-Programs
Functional
Decomposition
Financial
Delegation
Structure
Expected
Results
Resources Objectives
Governance
Cabinet Approves Structure
Parliament Approves Roadmap (Report on Plans and
Priorities)
Management
Accountability Framework
15-Jul-2013www.conexiam.com
Governance
& Strategic
Direction
Public Service Values
Citizen-
Focused
Service
People
Policy and
Programs
AccountabilityStewardship
Risk
Management
Learning, Innovation, Change Management
Results and
Performance
10 Areas of
Management
Management
Performance
Measured
Annually
Intensifying
Objectives
Whole of Government Framework
15-Jul-2013www.conexiam.com
Practices Encouraged by
Policy and the MAF
15-Jul-2013www.conexiam.com
Program
Evaluatio
n
Integrated
Business
Planning
Service
Standards
IT
Strategic
Investmen
t Planning
Project
Gating and
Benefits
Realization
Use of
Shared
Services
IT Service
Management
Shared Services Canada
Infrastructure
ConsolidationEstablished in FY 2012-13
First Steps:
Move People
Move Assets
Priorities:
Data center consolidation
Email
Platform as a Service
15-Jul-2013www.conexiam.com
Status
15-Jul-2013www.conexiam.com
General Management Capabilities
most departments have a senior executive responsible for EA
Foundational Architect Capabilities
pockets of maturity – most capability low maturity
Architecture at
Strategy Level
embedded in
management
practice
Architecture at
Program
Level
BTEP
Pockets of
Excellence
Architecture at
Project Level
Benefits
Realization
Focus
Pockets of
Excellence
Architecture
for 3rd Party
Contractors
Shared
Services
??????
What Can We Learn?
Not all enterprise architecture practice is done by
enterprise architects.
Effective enterprise architecture practices is done, not
talked about.
Capability development is not a straight line
There will always be more work to be done
Establishing an EA culture takes patience
Governance is key
Enterprise architects must be bridge builders
Performance Management works as a way of building
architecture culture
15-Jul-2013www.conexiam.com
Complex
business
Complex
problems
15-Jul-2013www.conexiam.com
Conexiam offers fully customizable
EA training, as well as consulting
services.
Visit us: www.conexiam.com
Contact us:
http://www.conexiam.com/?q=cont
act

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EA Culture in Government of Canada

  • 1. Building a Enterprise Architecture Culture - Government of Canada Case Study We believe complex problems can be solved
  • 2. About the Government of Canada Constitutional Monarchy (Westminster style of government) Separation between politics and public service Departments are legally independent. Accountability rests with responsible minister Central Agencies provide support to Cabinet Privy Council Office Treasury Board Secretariat Comptroller General Office of the Chief Human Resource Officer Finance 15-Jul-2013www.conexiam.com
  • 3. The Timeline 15-Jul-2013www.conexiam.com Network Consolidation Platform Standardization Enterprise Systems 80’s and 90’s Y2K Inventor y 1998- 2000 GOL Client Interface Standardizatio n2000-2004 Business Transformatio n Strategic Business Architecture 2004-2008 TREASURY BOARD ASSUMES MANAGEMENT BOARD ROLE PLANNING, REPORTING, AND ACCOUNTABILITY STRUCTURE POLICY RESULTS FOR CANADIANS MANAGEMENT ACCOUNTABILITY FRAMEWORK BUSINESS TRANSFORMATION ENABLEMENT PROGRAM POLICY RENEWAL BENEFITS REALIZATION POLICY ON MANAGEMENT RESOURCES & RESULTS STRUCTURE POLICY ON EVALUATION 1998 2003 2004 2005 2006 2008 2009 1994 Management Commitment Principles FEDERATED ARCHITECTURE PROGRAM 2003 Governance Institutionalization
  • 4. The Management Commitment 15-Jul-2013www.conexiam.com Comptroller Management Board 1994 Treasury Board changed to a management board • In response to a serious budget crisis • Control evolution of the enterprise
  • 5. Establishing Principles Results for Canadians: A Management Framework for the Government of Canada 15-Jul-2013www.conexiam.com (Transparency for) Results Responsible Spending (Public Service) Values Citizen Focus
  • 6. Government Online and Federated Architecture Program Government Online was motivated by citizen focus management focus Federated Architecture Program put in place to guide direction Cross-government architecture governance instituted Architecture Domain Teams (Security, Network, Application, Platform) Senior level cross-government review board Architecture Review Board Secure Channel – network, user authentication, and essential middleware 15-Jul-2013www.conexiam.com 1999
  • 7. Government Online and Federated Architecture Program Three stage (tier) roadmap Tier 1 involved establishing a strong federal presence on the Internet by 31 December 2000 Tier 2 would deliver secure, interactive electronic services by 2005 Tier 3 would provide for leading-edge pilot projects to validate new technologies or to support interjurisdictional service offerings 15-Jul-2013www.conexiam.com
  • 8. Business Transformation Enablement Program (BTEP)Key weakness of FAP – lack of business architecture Key features of BTEP – Avoid the Vision Trap Demand driven business design Service orientation Focus on value Engagement driven Key Challenge – sponsored from Chief Information officer Branch Seniors Portal / Public Safety Interoperability Strategy / IM Program Design / IT Security Strategy / Grants and Contributions Action Plan 15-Jul-2013www.conexiam.com 2004
  • 9. (Administrative) Policy Renewal 15-Jul-2013www.conexiam.com Policy Framework Policy Directive Standard Guideline Tools Foundation Framework ContextRationale PrinciplesAccountability Direction Support
  • 10. Policy Framework Formal statement that provides context and broad guidance with respect to policy themes or clusters. Also provides the supporting structure within which specific Treasury Board policies and other instruments can be understood in strategic terms. Explains why Treasury Board sets policy in particular area. Usual Audience: Deputy Heads Application: Architectural 15-Jul-2013www.conexiam.com
  • 11. Management Resources and Results Structure (Program Alignment Architecture) 15-Jul-2013www.conexiam.com Strategic Outcomes Programs Sub-Programs Sub-Sub-Programs Functional Decomposition Financial Delegation Structure Expected Results Resources Objectives
  • 12. Management Resources and Results Structure (Program Alignment Architecture) 15-Jul-2013www.conexiam.com Strategic Outcomes Programs Sub-Programs Sub-Sub-Programs Functional Decomposition Financial Delegation Structure Expected Results Resources Objectives Governance Cabinet Approves Structure Parliament Approves Roadmap (Report on Plans and Priorities)
  • 13. Management Accountability Framework 15-Jul-2013www.conexiam.com Governance & Strategic Direction Public Service Values Citizen- Focused Service People Policy and Programs AccountabilityStewardship Risk Management Learning, Innovation, Change Management Results and Performance 10 Areas of Management Management Performance Measured Annually Intensifying Objectives
  • 14. Whole of Government Framework 15-Jul-2013www.conexiam.com
  • 15. Practices Encouraged by Policy and the MAF 15-Jul-2013www.conexiam.com Program Evaluatio n Integrated Business Planning Service Standards IT Strategic Investmen t Planning Project Gating and Benefits Realization Use of Shared Services IT Service Management
  • 16. Shared Services Canada Infrastructure ConsolidationEstablished in FY 2012-13 First Steps: Move People Move Assets Priorities: Data center consolidation Email Platform as a Service 15-Jul-2013www.conexiam.com
  • 17. Status 15-Jul-2013www.conexiam.com General Management Capabilities most departments have a senior executive responsible for EA Foundational Architect Capabilities pockets of maturity – most capability low maturity Architecture at Strategy Level embedded in management practice Architecture at Program Level BTEP Pockets of Excellence Architecture at Project Level Benefits Realization Focus Pockets of Excellence Architecture for 3rd Party Contractors Shared Services ??????
  • 18. What Can We Learn? Not all enterprise architecture practice is done by enterprise architects. Effective enterprise architecture practices is done, not talked about. Capability development is not a straight line There will always be more work to be done Establishing an EA culture takes patience Governance is key Enterprise architects must be bridge builders Performance Management works as a way of building architecture culture 15-Jul-2013www.conexiam.com
  • 19. Complex business Complex problems 15-Jul-2013www.conexiam.com Conexiam offers fully customizable EA training, as well as consulting services. Visit us: www.conexiam.com Contact us: http://www.conexiam.com/?q=cont act