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Dr. Peter Buzzi
Principal Children and Families Social Work Network
12 December 2018
Safeguarding
Children & Young People Online
The 10 Cs Risk & Resilience Typology
& CARE Analytics
2
Changing Communication
& Relationships
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
A Dangerous New Method
Socrates warning…
This invention will produce forgetfulness
in the minds of those who learn to use
it, because they will not practice their
memory.
Their trust in writing, produced by
external characters which are no part
of themselves, will discourage the use
of their own memory within them.
Source: Plato 1925, 274e-275a
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 3
Social Networking
Then: the notification board Now: internet forum
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 4
The similarity is deceivingly simple and reminiscent of the past funcationality. However, the change in medium
represents ‘datafication of social life’ and has significant implications and ramifications for every aspect of life
including relationships, privacy and identity.
Social Media = the ‘Datafication’ of social life
• The largest bodies of constantly refreshing social evidence we’ve ever
had.
• For the first time, we can see society-in-motion, a digital visage of
millions & billions of people doing all the things they have always
done: joking, arguing, insulting, gossiping, learning, working, falling in
love, and more….
• Taken together, this represents a new digital commons of enormous
size and wealth.
• A ‘digital-visage’ of society in a format inherently amenable to
collection and analysis.
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 5
On average parents
share/post 973 photos of
their children online before
the child’s fifth birthday.
(Nominet, 2015)
Children have ‘1,300
pictures of them’ posted
online by age 13.
Average children post to
social media 26 times per
day – a total of nearly
70,000 posts by age 18.
(Children’s Commissioner, 2018)
Born Digital & Raised Social
Source: Facebook
6© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Impact of Social Media on Brain & Behaviour
7© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Snapstreak
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 8
Child-Centred Practice
• Would you be concerned if a young person did not have any online
presence or social media activity?
• Do you know about the online profiles and online activities of the
children and young people that you work with; i.e. their social media
network and online activities?
• Do your assessments and reports consistently include an assessment
of young people’s online presence and online activities?
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 9
Holistic Assessments?
• Can you do a holistic assessment of a young person without considering
their school and what they do and their experiences in school?
• Can you do a holistic assessment of a young person without considering
their home and what they do and their experiences at home?
• Social media technologies have a huge influence and greatly impact
children & young people’s thinking, feelings, experiences and development.
• However, our research indicates that more than 9 our of 10 social workers
do not consider social media and online risks in their assessments and
reports except when there is specific concerns in relation to social media
or children’s online engagement.
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 10
Tallulah Mary Scarlett
Wilson
Died: 14.10.12 (age 15)
11© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Analysis
• Risk Factors: Complex risks including digital self-harm and assumptions about ‘best’ way to
minimise online risks
• Identity: Underestimated the importance of online identity
• Being Deleted: Consultant psychiatrist gave evidence that, with hindsight, Tallulah may
have felt herself to be deleted in some way when her Tumblr account was deleted. Thousands of
people had read her posts and she had gained great satisfaction from that. Her internet provided
both positive and negative impact
• Professionals’ lack of good enough understanding of social
media: No person who gave evidence felt that, at the time they were looking after Tallulah,
they had a good enough understanding of the evolving way that the internet is used by young
people
12© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Source: Megele & Buzzi (2017, p. 7)
Tysen
30.08.2005 - 04.04.2017
(age: 11)
13© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
• Risk Factors: Malleability of information and identities adds new
dynamics and dimensions of abuse.
• Veracity & reliability & authenticity: How do we check veracity and
reliability of information and authenticity of identities.
• Online disinhibition effect & dissociative anonymity: Anonymity & the
ability to distance self from online postings & behaviours can result in
toxic dissociative anonymity Suler, (2014) and lead to online abuse and
aggression.
• Other psychosocial effects of online engagement: Amplification of
strengths and vulnerabilities, online cocoon effect (Megele & Buzzi,
2017).
14
Analysis
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Baby W
Died: 24.04.2017
(age: 11 months)
15© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Digital Assault using GIF images
16© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Online Reputation and Trust
17© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
Online Risks
• UK government guidance, Child safety online: A practical guide for providers of
social media and interactive services (DCMS, 2016, Section 1.3 ), classifies online
risk into three categories, namely, content risks, conduct risk and contact risk:
• Content risk: children receiving mass-distributed content. This may expose them
to age-inappropriate material such as pornography, extreme violence, or content
involving hate speech and radicalisation.
• Conduct risk: children participating in an interactive situation. This includes
bullying, sexting, harassing, being aggressive or stalking; or promoting harmful
behaviour such as self-harm, suicide, pro-anorexia, bulimia, illegal drug use or
imitating dangerous behaviour. A child’s own conduct online can also make them
vulnerable - for example, by over-sharing their personal information or by
harassing or bullying themselves.
• Contact risk: children being victims of interactive situations. This includes being
bullied, harassed or stalked; meeting strangers; threats to privacy, identity and
reputation (for example, through embarrassing photos shared without
permission, a house location being identified, someone impersonating a user,
users sharing information with strangers); and violence, threats and abuse
directly aimed at individual users and/or groups of users.
18© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 42
10 C’s Risk and Resilience Typologies
1. Context risk (SNS specific risks; each SNS generates its own risks, norms &
behaviours)
2. Content risk (Risk of exposure to or production of harmful content)
3. Conduct risk (Risk of inappropriate, aggressive or abusive conduct)
4. Contact risk (Physical and/or Virtual contact risks with source of harm)
5. Confidentiality and disclosure of personal information (Risk associated with
disclosure of personal information that may lead to vulnerability or infringe upon
privacy)
6. Consonance-dissonance and compatibility risk (offline, online, and online vs. offline)
7. Connection and social capital risk (Risk of isolation & social exclusion, risk of positive
or negative association, social capital risk)
8. Consumption risk (Time, frequency and patterns of behaviour)
9. Commercial risk and commercial exploitation risk (Developing one’s commercial or
professional potential vis-à-vis commercial exploitation)
10. Composite and complex risks (Any other compounded, composite or complex risks
that may result as a combination of above or other risks)
19© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 43
Source: Megele & Buzzi (2017, p. 43)
• 10 C’s mapping
tool can be used
collaboratively
with young people
to coproduce their
digital risk profile
and to reflect upon
their digital
identity and its
associated risks
and opportunities.
Source: Megele & Buzzi (2017)
20
10 C’s Risk and Resilience Mapping Tool
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 44
Digital Citizenship & Digital Professionalism
Risk & Opportunities Profile
0
1
2
3
4
5
6
7
Confidentiality & Personal Disclosure
Connection & Social Capital
Context
Content
Contact
Conduct
Compatibility
Consumption
Commercial
Complex & Composite
Digital Professionalism Risk & Opportunity Profile
Risks Opportunities & Benefits
21© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
10 C’s Psycho-socio-
ecological model
• Situating and
contextualising risks,
protective factors,
needs, rights, and
resilience.
Source: Megele & Buzzi (2017) “Safeguarding Children and Young People Online”
22© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 46
The Assessment
Diamond/Square
Digital
citizenship &
digital risks
mapped onto
the psycho-
socio-ecological
model can be
thought of as
the fourth
dimension of
the Assessment
Triangle.
Megele & Buzzi (2017) “Safeguarding Children and Young People Online”
23© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 47
Safety & Stability
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 24
Effective Safeguarding is about the
Relationship that holds.
Give young people a point of reference & a
compass & support them to connect & explore
& watch them grow and blossom.
Questions or further Information?
For questions or further information please contact:
• Dr. Peter Buzzi email: Dr.PB@outlook.com
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 25
References:
Children's Commissioner (2018) Who knows what about me? The Office of the Children's Commissioner. Available at:
https://www.childrenscommissioner.gov.uk/wp-content/uploads/2018/11/who-knows-what-about-me.pdf
Claudia Megele with Peter Buzzi (2017) Safeguarding Children and Young People Online. Bristol: Policy Press. Available at:
https://www.amazon.co.uk/Safeguarding-children-young-people-online/dp/1447331826
Claudia Megele and Peter Buzzi (2019) Social Media and Social Work: Implications and Opportunities for Practice and Education.
Bristol: Policy Press. Available at: https://www.amazon.co.uk/Social-Media-Work-Claudia-Megele/dp/144732739X
DCMS (2016) Child Safety Online: A Practical Guide for Providers of Social Media and Interactive Services. Department for Digital,
Culture, Media & Sport and Baroness Shields OBE. Available at: https://www.gov.uk/government/publications/child-safety-online-
a-practical-guide-for-providers-of-social-media-and-interactive-services
Nominet (2015) “Today’s children will feature in almost 1,000 online photos by the time they reach age five.” Available at:
https://www.nominet.uk/todays-children-will-feature-in-almost-1000-online-photos-by-the-time-they-reach-age-five/
© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 26

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Safeguarding Children & Young People Online

  • 1. Dr. Peter Buzzi Principal Children and Families Social Work Network 12 December 2018 Safeguarding Children & Young People Online The 10 Cs Risk & Resilience Typology & CARE Analytics
  • 2. 2 Changing Communication & Relationships © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 3. A Dangerous New Method Socrates warning… This invention will produce forgetfulness in the minds of those who learn to use it, because they will not practice their memory. Their trust in writing, produced by external characters which are no part of themselves, will discourage the use of their own memory within them. Source: Plato 1925, 274e-275a © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 3
  • 4. Social Networking Then: the notification board Now: internet forum © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 4 The similarity is deceivingly simple and reminiscent of the past funcationality. However, the change in medium represents ‘datafication of social life’ and has significant implications and ramifications for every aspect of life including relationships, privacy and identity.
  • 5. Social Media = the ‘Datafication’ of social life • The largest bodies of constantly refreshing social evidence we’ve ever had. • For the first time, we can see society-in-motion, a digital visage of millions & billions of people doing all the things they have always done: joking, arguing, insulting, gossiping, learning, working, falling in love, and more…. • Taken together, this represents a new digital commons of enormous size and wealth. • A ‘digital-visage’ of society in a format inherently amenable to collection and analysis. © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 5
  • 6. On average parents share/post 973 photos of their children online before the child’s fifth birthday. (Nominet, 2015) Children have ‘1,300 pictures of them’ posted online by age 13. Average children post to social media 26 times per day – a total of nearly 70,000 posts by age 18. (Children’s Commissioner, 2018) Born Digital & Raised Social Source: Facebook 6© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 7. Impact of Social Media on Brain & Behaviour 7© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 8. Snapstreak © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 8
  • 9. Child-Centred Practice • Would you be concerned if a young person did not have any online presence or social media activity? • Do you know about the online profiles and online activities of the children and young people that you work with; i.e. their social media network and online activities? • Do your assessments and reports consistently include an assessment of young people’s online presence and online activities? © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 9
  • 10. Holistic Assessments? • Can you do a holistic assessment of a young person without considering their school and what they do and their experiences in school? • Can you do a holistic assessment of a young person without considering their home and what they do and their experiences at home? • Social media technologies have a huge influence and greatly impact children & young people’s thinking, feelings, experiences and development. • However, our research indicates that more than 9 our of 10 social workers do not consider social media and online risks in their assessments and reports except when there is specific concerns in relation to social media or children’s online engagement. © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 10
  • 11. Tallulah Mary Scarlett Wilson Died: 14.10.12 (age 15) 11© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 12. Analysis • Risk Factors: Complex risks including digital self-harm and assumptions about ‘best’ way to minimise online risks • Identity: Underestimated the importance of online identity • Being Deleted: Consultant psychiatrist gave evidence that, with hindsight, Tallulah may have felt herself to be deleted in some way when her Tumblr account was deleted. Thousands of people had read her posts and she had gained great satisfaction from that. Her internet provided both positive and negative impact • Professionals’ lack of good enough understanding of social media: No person who gave evidence felt that, at the time they were looking after Tallulah, they had a good enough understanding of the evolving way that the internet is used by young people 12© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online Source: Megele & Buzzi (2017, p. 7)
  • 13. Tysen 30.08.2005 - 04.04.2017 (age: 11) 13© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 14. • Risk Factors: Malleability of information and identities adds new dynamics and dimensions of abuse. • Veracity & reliability & authenticity: How do we check veracity and reliability of information and authenticity of identities. • Online disinhibition effect & dissociative anonymity: Anonymity & the ability to distance self from online postings & behaviours can result in toxic dissociative anonymity Suler, (2014) and lead to online abuse and aggression. • Other psychosocial effects of online engagement: Amplification of strengths and vulnerabilities, online cocoon effect (Megele & Buzzi, 2017). 14 Analysis © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 15. Baby W Died: 24.04.2017 (age: 11 months) 15© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 16. Digital Assault using GIF images 16© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 17. Online Reputation and Trust 17© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 18. Online Risks • UK government guidance, Child safety online: A practical guide for providers of social media and interactive services (DCMS, 2016, Section 1.3 ), classifies online risk into three categories, namely, content risks, conduct risk and contact risk: • Content risk: children receiving mass-distributed content. This may expose them to age-inappropriate material such as pornography, extreme violence, or content involving hate speech and radicalisation. • Conduct risk: children participating in an interactive situation. This includes bullying, sexting, harassing, being aggressive or stalking; or promoting harmful behaviour such as self-harm, suicide, pro-anorexia, bulimia, illegal drug use or imitating dangerous behaviour. A child’s own conduct online can also make them vulnerable - for example, by over-sharing their personal information or by harassing or bullying themselves. • Contact risk: children being victims of interactive situations. This includes being bullied, harassed or stalked; meeting strangers; threats to privacy, identity and reputation (for example, through embarrassing photos shared without permission, a house location being identified, someone impersonating a user, users sharing information with strangers); and violence, threats and abuse directly aimed at individual users and/or groups of users. 18© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 42
  • 19. 10 C’s Risk and Resilience Typologies 1. Context risk (SNS specific risks; each SNS generates its own risks, norms & behaviours) 2. Content risk (Risk of exposure to or production of harmful content) 3. Conduct risk (Risk of inappropriate, aggressive or abusive conduct) 4. Contact risk (Physical and/or Virtual contact risks with source of harm) 5. Confidentiality and disclosure of personal information (Risk associated with disclosure of personal information that may lead to vulnerability or infringe upon privacy) 6. Consonance-dissonance and compatibility risk (offline, online, and online vs. offline) 7. Connection and social capital risk (Risk of isolation & social exclusion, risk of positive or negative association, social capital risk) 8. Consumption risk (Time, frequency and patterns of behaviour) 9. Commercial risk and commercial exploitation risk (Developing one’s commercial or professional potential vis-à-vis commercial exploitation) 10. Composite and complex risks (Any other compounded, composite or complex risks that may result as a combination of above or other risks) 19© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 43 Source: Megele & Buzzi (2017, p. 43)
  • 20. • 10 C’s mapping tool can be used collaboratively with young people to coproduce their digital risk profile and to reflect upon their digital identity and its associated risks and opportunities. Source: Megele & Buzzi (2017) 20 10 C’s Risk and Resilience Mapping Tool © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 44
  • 21. Digital Citizenship & Digital Professionalism Risk & Opportunities Profile 0 1 2 3 4 5 6 7 Confidentiality & Personal Disclosure Connection & Social Capital Context Content Contact Conduct Compatibility Consumption Commercial Complex & Composite Digital Professionalism Risk & Opportunity Profile Risks Opportunities & Benefits 21© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online
  • 22. 10 C’s Psycho-socio- ecological model • Situating and contextualising risks, protective factors, needs, rights, and resilience. Source: Megele & Buzzi (2017) “Safeguarding Children and Young People Online” 22© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 46
  • 23. The Assessment Diamond/Square Digital citizenship & digital risks mapped onto the psycho- socio-ecological model can be thought of as the fourth dimension of the Assessment Triangle. Megele & Buzzi (2017) “Safeguarding Children and Young People Online” 23© Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 47
  • 24. Safety & Stability © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 24 Effective Safeguarding is about the Relationship that holds. Give young people a point of reference & a compass & support them to connect & explore & watch them grow and blossom.
  • 25. Questions or further Information? For questions or further information please contact: • Dr. Peter Buzzi email: Dr.PB@outlook.com © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 25
  • 26. References: Children's Commissioner (2018) Who knows what about me? The Office of the Children's Commissioner. Available at: https://www.childrenscommissioner.gov.uk/wp-content/uploads/2018/11/who-knows-what-about-me.pdf Claudia Megele with Peter Buzzi (2017) Safeguarding Children and Young People Online. Bristol: Policy Press. Available at: https://www.amazon.co.uk/Safeguarding-children-young-people-online/dp/1447331826 Claudia Megele and Peter Buzzi (2019) Social Media and Social Work: Implications and Opportunities for Practice and Education. Bristol: Policy Press. Available at: https://www.amazon.co.uk/Social-Media-Work-Claudia-Megele/dp/144732739X DCMS (2016) Child Safety Online: A Practical Guide for Providers of Social Media and Interactive Services. Department for Digital, Culture, Media & Sport and Baroness Shields OBE. Available at: https://www.gov.uk/government/publications/child-safety-online- a-practical-guide-for-providers-of-social-media-and-interactive-services Nominet (2015) “Today’s children will feature in almost 1,000 online photos by the time they reach age five.” Available at: https://www.nominet.uk/todays-children-will-feature-in-almost-1000-online-photos-by-the-time-they-reach-age-five/ © Copyright Dr. Peter Buzzi Safeguarding Children & Young People Online 26