A 2016 talk at Bullhorn's ENGAGE 2016 conference, focused on letting go of bad micromanagement habits, in order to grow your business.

1. Let It Go
How to Stop Micromanaging & Start
Growing
Christine Perkett, SeeDepth, Inc.
cperkett@seedepth.com - @missusP

2. What Leads to
Micromanagement?
And why should you care

3. What Causes Micromanagement?
• Insecurity
• Fear
• Distrust
• Lack of Time
• Lack of Feedback
• Quality Concerns
• Need for Control
• Poor Training/Documentation

5. How Do I Know If I’m a
Micromanager?
• Do you know all the details of every project your subordinates are
working on?
• Do you request to be cc’d on every email?
• Do you find it difficult to delegate?
• Do you find yourself taking over responsibilities to “just get it done”?
• Do you believe you care more than employees do?
• Do you request multiple status email updates, meetings or reports per
month?
• Do you believe you can do it…better?
• Do you trust your subordinates to make important decisions?

6. While it may be faster to “just do it,” it’s no
strategy for long term growth and success – of
the employee and of the business.

7. What’s So Bad About
Micromanaging?
• Creates a feeling of distrust
• Squashes creativity
• Decreases morale
• Creates a negative culture
• Stumps growth – yours, theirs and the company

9. Nobody Wants Zombies
Source: Crea+ng Passionate Users

10. Is there a cure?

11. The Cure
• Hire Right
– My favorite question: “Are you an entrepreneur?”
– Notice the questions they’re asking
– Dig into passion
– Ask for specific examples
– Provide a problem to solve
– Check “non references”
– Don’t be afraid to “test”

12. The Cure
• Assess your leadership skills
– Analyze your own performance first
• Ex: mindtools.com
– Do you listen?
– Do you lead by example?
– Are you confident?
– Are you patient?
– Are you clear, concise, consistent?
– Are you approachable?
– Do you provide reward and understand motivations?

14. Did You Know?
Source: Entrepreneur

15. The Cure
• Build a culture of communication
– Provide the right tools and resources
– Ensure feedback loops
• Including on your own methods
– Encourage solution-based recommendations
• Problem à suggestion
– Follow up

16. The Cure
• Empower, Entrust
– Start slowly; test run
– Think forward
– Invest in relationships
– Delegate and train
– Encourage and accept new ways/ideas
– Take a vacation?
• Understand your value vs theirs
– Ex: strategic planning vs proofreading a blog
– Delegate/pass along

17. The Cure
• Improve Reporting Processes
– Request specific goals and metrics
– Be consistent; be explicit
– Use data – why is something working (or not)?
• Don’t freak out if it doesn’t, but educate/inspire
• Make changes as appropriate – and invest in them

18. The Cure
• Position for growth
– Don’t disappear completely
• Some demand more “overseeing” but explain why
– Invest in ongoing training and coaching
• Consider a mentoring program
– Make career advancements clear
– Give them a stake

19. Be a Leader, Not a Boss

20. Leaders
• Understand what employees need
• Plan – and lead – into the future
• Make expectations clear
• Handle unexpected pivots with grace
• Give the benefit of the doubt
• Encourage, don’t criticize
• Ask for feedback – and take action
• Train, delegate, create a chain of command

21. Be the Duck

22. The Ultimate Benefit

23. Benefits
• Happier, more productive employees
– New ideas, enthusiasm
• Better employees
– Impacting the bottom line
• More time spent on growing your business
– More proactive than reactive
• Maximize and allocate resources appropriately
• Produce consistent results
• Create a positive, thriving workplace culture

24. Growth
"If an entrepreneur tries to do all the work himself, or
micromanage the people he hires to do the work, he's
limiting the growth of his company to a certain size."
Christopher Collins, associate professor at Cornell University and director
of the university's Center for Advanced Human Resources Studies.