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Social Media-integrated Collaboration Systems
July 09th 2015, ECSM 2015, Porto, Portugal
Christian Ochsenkühn, Institute o...
2 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
5.
How we do
Business
Social Me...
3 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Social Media Systems in Busines...
4 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Social Media-integrated Collabo...
What we add:
as shown by
5 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Contac...
6 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Contents
What we have:
Document...
7 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Contents
Knowledge Maturing Pro...
8 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Communication
What we have:
Ema...
9 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
How we use Social Media in Busi...
10 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Social Collaboration Hub (SCHu...
11 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Social Collaboration Hub - Arc...
each skill has own wiki page
with description
with list of tagged users
12 of 16Christian Ochsenkühn | @HerrYeahDE | Insti...
13 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Contents
Idea Maturing:
Blog +...
14 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Contents
discuss in forum
evol...
15 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
Communication
Activity Stream ...
16 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany
For the future
To do:
• BPMN E...
Sources
 Schmidt, Hinkelmann, Lev, Lindstadt, Maier, Riss (2009): Conceptual Foundations for a
Service-oriented Knowledge...
Hochschule Hof
Alfons-Goppel-Platz 1
95028 Hof
mail@hof-university.de
www.hof-university.de
Phone +49 9281 409-3000
Fax +4...
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Social Media-integrated Collaboration Systems for Business Use

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Presentation of the paper "Social Media-integrated Collaboration Systems for Business Use" (Peinl, Ochsenkühn 2015) at the 2nd European Conference on Social Media (ECSM 2015) in Porto, Portugal.

July 9th 2015
https://www.sc-hub.de

Veröffentlicht in: Soziale Medien
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Social Media-integrated Collaboration Systems for Business Use

  1. 1. Social Media-integrated Collaboration Systems July 09th 2015, ECSM 2015, Porto, Portugal Christian Ochsenkühn, Institute of Information Systems, Hof University, Hof, Germany for Business Use
  2. 2. 2 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany 5. How we do Business Social Media 1. Business Social Media done wrong 2. Contacts 3. Contents 4. Communication
  3. 3. 3 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Social Media Systems in Businesses What they have: • Intranet • Emails, Calendar • Document Management • … What they add: • Blog • Wiki • Enterprise Social Network RIGHT: Social Media-integrated collaboration systems
  4. 4. 4 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Social Media-integrated Collaboration Systems Social Media Contacts Contents Communication
  5. 5. What we add: as shown by 5 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contacts and People What we have: Groupware with contact list and tasks as shown by activity stream „friend“-connections Visible and navigable user networks Users and their activities in the foreground.
  6. 6. 6 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contents What we have: Document Mgmt. System: project proposals, meeting minutes & product presentations What we add: Wiki: knowledge bases, technical instructions & FAQs user feedback: comments tagging & rating activity stream
  7. 7. 7 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contents Knowledge Maturing Process Model [Schmidt et al. 2009] individual community organizational Support the transitions blog post forum discussion wiki page document
  8. 8. 8 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Communication What we have: Emails for… …sharing documents …discussions …status updates …availability requests What we add: Document Mgmt. System Forum MicroBlogging / Activity Stream Shared Calendar / Presence
  9. 9. 9 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany How we use Social Media in Businesses Our Project: Social Collaboration Hub „Integrated social infrastructure to effectively support the knowledge-intensive collaboration in companies.” Using only Open Source software.
  10. 10. 10 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Social Collaboration Hub (SCHub) Portal: Liferay Groupware: Open-Xchange Documents (DMS): Nuxeo Processes (BPMS): Camunda + SSO + Enterprise Search ► in the cloud ► or self-hosted
  11. 11. 11 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Social Collaboration Hub - Architecture monolithic modular micro-service architecture:
  12. 12. each skill has own wiki page with description with list of tagged users 12 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contacts Collaborative Skill Management suggest skills for colleagues confirm skills of colleagues
  13. 13. 13 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contents Idea Maturing: Blog + Comments Forum Wiki Page Document
  14. 14. 14 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Contents discuss in forum evolve on wiki page
  15. 15. 15 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany Communication Activity Stream via Shindig Open-Xchange Messenger (for text, audio & video) Online via SSO presence “online“ session expires presence “offline“ or “away”
  16. 16. 16 of 16Christian Ochsenkühn | @HerrYeahDE | Institute of Information Systems, Hof, Germany For the future To do: • BPMN Editor (bpmn.io) • User Validation • Cloud Infrastructure • … End: Sep 2016 Plans: • Expand towards project management or resource planning
  17. 17. Sources  Schmidt, Hinkelmann, Lev, Lindstadt, Maier, Riss (2009): Conceptual Foundations for a Service-oriented Knowledge and Learning Archcitecture: Supporting Content, Process and Ontology Maturing, in Networked Knowledge – Networked Media, Vol. 221, Springer Berlin Heidelberg, pp. 79-94 Images: Crystal ball image: Klaus Eppele, fotalia
  18. 18. Hochschule Hof Alfons-Goppel-Platz 1 95028 Hof mail@hof-university.de www.hof-university.de Phone +49 9281 409-3000 Fax +49 9281 409-4000 Thank you for your attention www.sc-hub.de @HerrYeahDE Speaker: Christian Ochsenkühn, Institute of Information Systems (iisys), Hof, Germany Paper: Peinl R., Ochsenkühn C. (2015): Social Media-integrated Collaboration Systems for Business Use Conference: 2nd European Conference on Social Media, ECSM 2015, Porto, Portugal

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