Getting a good feeling and appreciation for your counterpart when purchasing from a Chinese manufacturer is a key to a successful procurement experience. Sertus offers Supplier Audits and Factory Certifications (utilizing our proprietary rating system) to clients who have identified what appear to be good leads but have little verifiable assurances that these leads are reliable.

1. Supplier Audits and
Factory Certifications
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2. Supplier Audits and Factory Certifications
Choosing the right supplier can make your business model work, and choosing the
wrong supplier can break your business.
Is the supplier I have chosen, a trader, or a factory?
Is the supplier really manufacturing the goods that they say they are?
Can the supplier handle my orders?
Does the supplier have adequate experience with the goods I wish to order?
How many sub-suppliers does my supplier employ in making my products?
Are these sub-suppliers audited and will they be made accountable if things go wrong?
Does my supplier abide by China Law, and are they financially stable enough to
operate into the near future?
Can I trust this factory with my business?
Sertus has a trained and qualified team of auditors on the ground in China, ready to
answer these questions for you.
Let us provide you with the information you need to make an appropriate selection of
suppliers.
Sertus Management will use the information provided by our Auditors to provide your
Company with an educated and informed synopsis of the supplier you are considering.
Let us analyze Supplier strengths and weaknesses.
Let Sertus help you in choosing the right supplier for your business.
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3. The following is a general summary of the information included in Sertus Supplier
Audits and Factory Certifications
Facilities:
1. Ownership Structure
2. Factory Lay-out
3. Factory Certifications
4. Factory Equipment
5. Factory Labs, Warehousing, Container Loading Areas
6. Photographic Evidence of all Facilities
Personnel:
1. Factory Departments
2. Staff breakdown per Department
3. Staff Demographics
Products/Production:
1. Breakdown of Products Sold by Factory
2. Confirmation on which Products/Components are Produced In-House
3. Factory Customer Lists
4. Factory Product Standards
5. Factory Product Certifications
6. Factory Capacity by Product
Organization/Procedures:
1. Factory Management Structure
2. Understanding of Decision-Making Processes
3. Factory Quality Manuals/Standards
4. Factory Training Procedures
5. Breakdown of Key Point-People in Factory
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4. Incoming Materials:
1. Breakdown of Incoming Materials Inspections
2. Breakdown of Incoming Materials Processes
3. Incoming Materials Quality Control
4. Record-keeping of Clients QA Requirements
5. Labeling of Conforming/Non-Conforming Materials
6. Segregation of Non-Conforming Materials
7. Corrective Actions dealing with Receipt of Non-Conforming Materials
In-Process Quality Control:
1. Identification of Flow-Charts
2. Movement and Flow of Materials and Components
3. In-Line Quality Control Procedures
4. Auditing of Unfinished Goods
5. Identification of Key Responsible People During Production Process
Factory Machinery and Equipment:
1. Listing of all Key Equipment
2. Identification of Tooling Owned by Factory
3. Critical Parameters of Machinery/Equipment
4. Calibration Records of Equipment
5. Calibration Processes for New Equipment
6. Photographs of All Relevant Factory Equipment/Machinery
Final Inspections/QA Audits:
1. Documentation of Final Inspection Processes
2. Key Responsible Staff during Final Inspection
3. Record-Keeping for Non-Conforming Products
4. Segregation Processes for Non-Conforming Products
5. Re-Inspection Processes
6. QA Audit Processes for Final Accepted Product
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5. Packing/Storage/Delivery:
1. Methods for Ensuring Accurate Labeling of Cartons
2. Inspection of Final ‘Ready to Ship’ Product
3. Storage of Final Product
4. Safety/Security of Storage/Warehousing Area
5. Identification of Key Warehousing/Logistics Personnel
6. Labeling/Sealing/Counting of ‘Ready to Ship’ Product
Confidentiality/Communication:
1. Staff Language Capabilities
2. Adherence to Non-Disclosure Agreements
3. Breakdown of Sub-Contracted Processes
4. Sub-Supplier Auditing Processes
5. Transference of Confidentiality Agreements to Sub-Suppliers
6. Labeling/Record-Keeping of Product Design/Specification Revisions
Working Conditions:
1. Understanding of Factory Employment Practices
2. Summary of Working Conditions
3. Overall Security/Safety of Facilities
4. Staff Accommodations/Working Schedules
Handling Of Complaints:
1. Understanding of who is responsible for customer complaints
2. Record Keeping of Complaints
3. Corrective Actions
4. Examples of Corrective/Preventative Actions Taken by Supplier
Overall Analysis:
1. How does this Factory Rate?
2. How many Orders can this Factory Handle?
3. How Efficient is this Factory?
4. How Seriously does Management take their Standards of Procedure
5. How Involved is Management in the Day-to-Day Activities of the Facility?
6. What are the Factory Strengths/Weaknesses
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6. Sertus Supplier Audits and Factory Certifications will provide your
Company all of the aforementioned information and much, much more.
We are happy to customize and tailor these audits to meet your specific
needs.
Whether you are beginning a new business, growing an existing business,
trying to control or improve an existing supplier, or developing a new
product, Supplier Audits should be standard practice, and should be
considered an integral part of your business model.
Contact us to find out more about the various services Sertus can provide
in helping you to select the right supplier for your needs.
For more information on Supplier Audits and Factory Certifications,
contact us at info@sertusllc.com or visit us online at www.thechinasourcingexperts.com.
Some of our clients include...
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