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1. Corporate
Services by
S&C

2. Danielle Harris-Thomas
Chevonne Oates
Jodi Ann
Mills
Our Team
Andre
Louza
Latoya
Thompson

3. Introduction
The convenience model service is a cutting-edge
method for improving customer satisfaction that
makes use of technology. Customers can instantly
benefit from advantages including quicker order
fulfillment and discounts because to its user-friendly
interface and automated functions. It has also evolved
into a need in modern life, providing unmatched
efficiency for a multitude of jobs. Few competitors in
the field take the same approach to their products and
services as CSSC does, integrating knowledge, skill,
and influence with achieving business objectives.
Business owners want to know that their time, money,
and effort will be well spent when they invest in a
service because they want to see a return on their
investment.

4. Business
Model
Corporate Services by S&C (CSSC) will undertake
commercial operations using a service convenience
business model. The service convenience model is a hybrid
approach, using a combination of the service model and the
customer convenience model. The service model describes
how an organization gives intangible value to its clients,
whereas a customer convenience model simplifies things
for the consumer in comparison to industry standards. The
service convenience model allows for individuals who
would ordinarily have to complete a transaction in person,
they are offered the chance or flexibility to complete that
transaction from comfort of their own home or workplace.

5. Benefits
 It provides the client with flexibility
 It is less expensive to deploy in a
start-up
 It attracts a consumer and has a
significant influence on purchasing
decisions
 Less office space is required to run
the firm.
 No inventory necessary.

6. Disadvantage
It is difficult to place a monetary value to the
services provided.
The business's success is heavily reliant on the
reputation built.
Requires extensive research and data

7. CORE
STRATEGIES

8. Mission
 To be dedicated to the highest quality of affordable,
reliable and professional service delivered with
innovation, originality and creativity.
 To capitalize on investment opportunities that
would enable the organization to continuously
increase shareholder value and generate superior
returns.

9. Vision
To be the foremost service provider of Corporate
Services to MSMEs.

10. Strategic Goals
The strategic goals of Corporate
Services by S&C Limited are:
 Increasing the number of returning
customers
 Increase profit margin by 11.5% by
2025
 Increase Shareholder’s Return on
investment
 Expand/diversify services offered

11. Product Offering
The Corporate Services by S&C Limited will offer an array
of services to its business clients:
 Company Secretarial Services
 Annual Filings with Companies Office, Tax
Administration of Jamaica & Department Of
Cooperative And Friendly Societies
 Tax Filing with the Tax Administration of Jamaica
 Data Entry services
 Legal Documentation drafting (Contracts et al)
 Bookkeeping
 Financial Management Report
 Personal Accounting
 Virtual Personal Assistant
 Proof Reading documents
 Data entry Services

12. Basis for
Differentiation
Differentiation Entails
Price Package deals, discounts, contracts etc.
Customer Service Reliability, Fairness, Courtesy, Empathy
etc.
Service Differentiation Easy payment
Relationship differentiation Building strong bonds

13. Pricing Structure
CSSC will apply the Cost-Plus pricing method. The initial price of
the service (cost if the client performed the service themselves)
plus a service fee. CSSC will also employ bundle pricing as a
supplementary pricing method, with clients receiving a discount if
they use our service for more than two (2) product offers.
Pricing Structure Entails Advantage
Cost Plus Pricing This is the simplest
pricing strategies. To
determine a selling
price, cost plus
pricing include
adding a markup
price for the service
that we provide.
This makes is easier
to determine a
product price
depending on
services needed.

14. SWOT
Analysis
STRENGTHS
 Provide solution for bottleneck
Strong client relationships. Our clients love working with us, and are
happy to recommend us
Tech-savvy. We’re millennials who grew up in the age of the internet
and technology has always been an integral part of our lives so
we’re able to easily adopt new technologies and it comes naturally
for us to think on a global scale without geographic restrictions
WEAKNESSES
 Capital is limited
• No sales and marketing export on board
The Internal Environment – Strengths and Weaknesses

15. SWOT
Analysis
OPPORTUNITIES
 Not many others in the space approach their offerings in the same
way we do - combining the knowledge, expertise, and impact with
getting business results. Business owners want to know that when
they invest time, effort and money into a service, they will not only
create something great but see an ROI in their business.
 Ability to tap into a growing market.
THREATS
 Market rejection
 Market compression
 Absence of brand image
The External Environment – Opportunities and Threats

16. Competitive Analysis

17. Competitive
Advantage
It is of great importance that CSSC seek to offer their service better
or at a lower rate than its competitors. The services provided by
CSSC are offered to individual clients who may not be of a high net
worth, which is a competitive advantage over their competitors.
Other factors that enable CSSC to have a competitive edge are:
 The systems that they put in place to detect glitches in
delivering CSSC services which might cause delays
 A CSSC team having a clear understanding of their roles and
function in organization which enable each person to use their
tools and collaborative effort for the necessary development of
a world class service industry.
 Having the right partners that will assist in offering clients with
accurate and quick service: The partner with stakeholders such
as Tax Administration Jamaica, Companies Office of Jamaica,
Department of Cooperative and Friendly Societies,
Commercial Banks and All Media Communication Platform
goes a great deal in ensuring that CSSC does have a
competitive edge over their competitors.

18. ProductPlan.com defines Market Validation as the introduction of a business idea to its target market and asking those potential
customers whether they think the idea is worthwhile, this is known as "market validation." This procedure often occurs early in the
product development process, before any large investments have been made. The following are the top two methods for market
validation:
Interviewing market participants, including the buyer and user personas.
Conducting surveys which should be sent to potential customers.
The crucial element is that market validation research must involve direct interaction with and feedback from consumers in the target
market for the product or service.

19. Financial Projection – CSSC Operations

20. Conclusion
The fact that CSSC offers its services to
people and businesses who may not have
high net worth gives it an edge over its
rivals in the market. Having the proper
partners who can help provide clients with
accurate and quick service is important;
CSSC works together with stakeholders to
ensure they have an advantage over rivals.
Our feasibility research provides
conclusive evidence that several MSMEs
and Young Professionals will support the
development of this business model.