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Hijacking the news
Richard Hudson
Director of Marketing and Digital
Mark Hunt
Head of Communications
saving lives,
rebuilding futures
A little background
• Meningitis can affect anyone
• Many different strains
• No vaccine for all types
• It can result in limb loss,
hearing loss, brain injury and
death
Free for iPhone and Android
www.MeningitisApp.co.uk
Our vision
A future where no one in the UK loses
their life to meningitis and everyone
affected gets the support they need to
rebuild their lives
You are a dandy
highwayman!
What is a hijack?
Illegally seize (an aircraft, ship, or vehicle)
while in transit and force it to go to a
different destination or use it for one's
own purposes.
Stick ‘em up
A large cargo of gold is coming up from the
coast.
What do you need to do to hijack the stage
coach?
Hijacks are (mainly) planned
• Knowledge
• Experience
• Speed
• Responsive
• Flexibility
• Timing
• Clear goal
Media hijacks are planned & managed
• Knowledge
• Experience
• Speed
• Responsive
• Flexibility
• Timing
• Clear goal
• Relevance
• Credibility
• Consistency
• Content
Types of
news story
Ones you know are happening
“There are known knowns.
These are things we know that we know.
There are known unknowns. That is to say,
there are things that we know we don't know.
But there are also unknown unknowns.
There are things we don't know we don't know.”
Donald Rumsfeld
Read more at
http://www.brainyquote.com/quotes/quotes/d/donaldrums148142.html#eSSMkrrXfBEo
X5Pv.99
Vaccine approved
It will be introduced
We don’t know when the
vaccine will be introduced
Increase in UK Men W cases
Ones that surprise you
Our hijacks
Beat it Now!
Integrated campaign to force through the lifesaving
Meningitis B vaccine:
 Hijack MPs (and their priorities)
 Hijack social media
 Hijack traditional media headlines
 Hijack sofas
Beat it Now!
Operational Strategy
 Exploit milestone events and or create
reasons to engage
 Leverage the human tragedy and cost
of inactivity
 Be an indispensable friend to key
journalists/commentators
 Be available and prepared
 Plan, plan, plan
Hijack MPs
Public affairs
Public affairs: PM Questions
Hijack social media feeds
• License Twitter
announcement
• Reached 1 million in 24
hours
• 2.6 million people
reached in 3 days
• Brand trending on
Twitter in the UK
Create news > 1,000 cases
Create news > 2 years since license
Hijack relevant stories
The heist
Be the go to contact
Be the first to break the story online
Own the news on social media
Continue the engagement
Celebrate success
Results
• Over 3,000 total mentions in March
• Owned broadcast news headlines for two consecutive
weekends across the BBC, ITV and SKY
• Owned 1st charity comment in shared national press
• In 24 hours over 3,000 comments on our Facebook
page and 13,000 shares
• Press coverage spike continued in April and May
• Reinforced Meningitis Now as a credible, reliable and
authoritative source of information
• Well placed for the next news hijack opportunity –
Summer 2015
10 point checklist
1. Think ahead - Consider all options/outcomes (even the
ridiculous ones!)
2. Prep statements, blogs & posts for all media and then be
prepared to change them!
3. Create integrated share graphics for social channels and
website
4. Establish list of relevant case studies, seek
permissions/approval and thoroughly brief
5. Prepare Q&A’s brief relevant teams and tell them how it
will run
6. Establish ‘mission control’ - ensure all spokespeople are
contactable and ready at a moments notice
7. Test and be sure of technical capabilities
8. Ensure out of hours cover to arrange interviews and
handle social media enquiries
9. Use relationships with journalists to seed expectations/
what ifs, but don’t set false dawns…
10.Don’t rely on your specialist contacts to be there – get
to know the guys who run the news desk, especially out
of hours and make them your new best mate! But be
prepared to know the answers and act quickly
10 point checklist continued
Visit the CharityComms website to
view slides from past events, see what
events we have coming up and to
check out what else we do.
www.charitycomms.org.uk
South West Regional Group
5 June 2015
Bristol
#ccsouthwest
South West Regional Group
Hijacking the news

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Hijacking the news - Meningitis Now. South West Regional Group, 5 June 2015

  • 1. Hijacking the news Richard Hudson Director of Marketing and Digital Mark Hunt Head of Communications
  • 3. A little background • Meningitis can affect anyone • Many different strains • No vaccine for all types • It can result in limb loss, hearing loss, brain injury and death Free for iPhone and Android www.MeningitisApp.co.uk
  • 4. Our vision A future where no one in the UK loses their life to meningitis and everyone affected gets the support they need to rebuild their lives
  • 5. You are a dandy highwayman!
  • 6. What is a hijack? Illegally seize (an aircraft, ship, or vehicle) while in transit and force it to go to a different destination or use it for one's own purposes.
  • 7. Stick ‘em up A large cargo of gold is coming up from the coast. What do you need to do to hijack the stage coach?
  • 8. Hijacks are (mainly) planned • Knowledge • Experience • Speed • Responsive • Flexibility • Timing • Clear goal
  • 9. Media hijacks are planned & managed • Knowledge • Experience • Speed • Responsive • Flexibility • Timing • Clear goal • Relevance • Credibility • Consistency • Content
  • 11. Ones you know are happening “There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. There are things we don't know we don't know.” Donald Rumsfeld Read more at http://www.brainyquote.com/quotes/quotes/d/donaldrums148142.html#eSSMkrrXfBEo X5Pv.99 Vaccine approved It will be introduced We don’t know when the vaccine will be introduced Increase in UK Men W cases
  • 14. Beat it Now! Integrated campaign to force through the lifesaving Meningitis B vaccine:  Hijack MPs (and their priorities)  Hijack social media  Hijack traditional media headlines  Hijack sofas
  • 15. Beat it Now! Operational Strategy  Exploit milestone events and or create reasons to engage  Leverage the human tragedy and cost of inactivity  Be an indispensable friend to key journalists/commentators  Be available and prepared  Plan, plan, plan
  • 18. Public affairs: PM Questions
  • 19. Hijack social media feeds • License Twitter announcement • Reached 1 million in 24 hours • 2.6 million people reached in 3 days • Brand trending on Twitter in the UK
  • 20. Create news > 1,000 cases
  • 21. Create news > 2 years since license
  • 24. Be the go to contact
  • 25. Be the first to break the story online
  • 26. Own the news on social media
  • 29. Results • Over 3,000 total mentions in March • Owned broadcast news headlines for two consecutive weekends across the BBC, ITV and SKY • Owned 1st charity comment in shared national press • In 24 hours over 3,000 comments on our Facebook page and 13,000 shares • Press coverage spike continued in April and May • Reinforced Meningitis Now as a credible, reliable and authoritative source of information • Well placed for the next news hijack opportunity – Summer 2015
  • 30. 10 point checklist 1. Think ahead - Consider all options/outcomes (even the ridiculous ones!) 2. Prep statements, blogs & posts for all media and then be prepared to change them! 3. Create integrated share graphics for social channels and website 4. Establish list of relevant case studies, seek permissions/approval and thoroughly brief 5. Prepare Q&A’s brief relevant teams and tell them how it will run 6. Establish ‘mission control’ - ensure all spokespeople are contactable and ready at a moments notice
  • 31. 7. Test and be sure of technical capabilities 8. Ensure out of hours cover to arrange interviews and handle social media enquiries 9. Use relationships with journalists to seed expectations/ what ifs, but don’t set false dawns… 10.Don’t rely on your specialist contacts to be there – get to know the guys who run the news desk, especially out of hours and make them your new best mate! But be prepared to know the answers and act quickly 10 point checklist continued
  • 32. Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do. www.charitycomms.org.uk
  • 33. South West Regional Group 5 June 2015 Bristol #ccsouthwest South West Regional Group Hijacking the news