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Persuasion
To induce to believe by appealing to reason or
understanding

Influencing
The action or process of producing effects on the
actions or behaviours of others
“Only 5% of our ideas reach
 consciousness. Moreover, the
    95% below the surface of
conscious awareness shape and
structure all conscious thought.”
         George Lakoff, Cognitive Lingusitic Psychologist
Brain
System
1
Primitive Emotional Brain
 Unconscious Attention
                                     System 2
                                      Modern Thinking Brain
                                           Conscious
Needs Emotion Memory                  Calculating Considering


                            STRONG          Reflective
        Automatic
       Uncontrolled                         Controlled
        Instinctive                         Reasoned
          Implicit          WEAK             Cautious
         Effortless                           Explicit
       Associative                            Effortful
          Biased                          Rule-following
    Long-term memory                    Short-term memory


        Fast                                Slow
dog      chair   boat    window


block    fan     wheel   tray


bottle   fence   brush   seat


car      cat     tree    table
green   yellow   blue     red


red     blue     yellow   green


blue    red      green    yellow


green   blue     red      yellow
green   yellow   blue     red


red     blue     yellow   green


blue    red      green    yellow


green   blue     red      yellow
Emotions
Homo economicus
Homo animi motus
“Man is not a rational
   animal, he is a
 rationalising one.”
          Robert Heinlein, Philosopher
“What is irrational about
responding quickly to danger
 with evolutionarily perfected
         emotions?”
              Daniel Goleman, Psychologist
“The essential difference
between emotion and reason is
 that emotion leads to action,
     while reason leads to
         conclusions.”
               Donald B. Calne, Neurologist
“Civilisation advances by
   extending the number of
 important operations we can
perform without thinking about
              them.”
   Albert North Whitehead, Mathematician & Philosopher
“We are a set of over-emotional,
  biased, pigeon-holing, lazy
           thinkers.”
                  Seamus O’Farrell
R

A
S

S
C

A
L
Reciprocation

Attention
Social Proof

Scarcity
Commitment

Authority
Liking
Reciprocation
    Give to get
Attention
If you don’t get noticed, everything else is
                 academic
Social Proof
Like it or not, we are sheep
Scarcity
People crave what they fear they can’t get
Commitment &
    Consistency
Honouring a commitment is congruent with
              self-image
Authority
People obey authority figures
Liking
People are more easily persuaded by those
            they find attractive
Priming
Anchoring
 Framing
“Knowledge points to all
that is. Imagination points
    to all that can be.”
                 Albert Einstein

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Developing your influencing skills