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CHARGED 2020
     The Global Energy Storage Forum 2010
                      30 June-1 July, San Diego-USA

      Driving sustainable innovation along the energy storage and
                         smart-grid value chain



                             Toxic Leadership
Leadership style, organizational climate and organizational effectiveness: What’s
                             style got to do with it?
                                 George Reed
                               University of San Diego
TOXIC LEADERSHIP

      Leadership style,
 organizational climate and
organizational effectiveness:
What’s style got to do with it?

            George Reed
      george.reed@sandiego.edu
           619-260-7444
Reed’s 4-F
Affiliation Theory
Reed’s 4-F
  Affiliation Theory

Funds
Reed’s 4-F
  Affiliation Theory

Funds
Fun
Reed’s 4-F
  Affiliation Theory

Funds
Fun
Fellowship
Reed’s 4-F
  Affiliation Theory

Funds
Fun
Fellowship
Feeling
Reed’s 4-F
  Affiliation Theory

Funds  Tangible- attracts talent



Fun
Fellowship
Feeling
Reed’s 4-F
  Affiliation Theory

Funds  Tangible- attracts talent



Fun
Fellowship             Intangible- retains talent


Feeling
Ross McGinnis
Leadership style matters


• Organizational effectiveness is
 usually defined by near-term
 accomplishments.
• Where do we assess the long-
 term health of our company and
 the people in it?
• There is a cost that must be paid
 for leaders with a destructive
Stress
• 90% of all physician’s office visits are ultimately
  stress related.
• Stress is linked to six of the leading causes of
  death: heart disease, cancer, lung ailments,
  accidents, cirrhosis of the liver and suicide.
  Chronic stress can result in:
  Anxiety
 
      
     
     Depression
  Chest pains
 
        
     Irregular heartbeats
  Diabetes

      
     
     Anorexia
  Forgetfulness
 
      
     Panic attacks
  Irritability
       Framberger, M. (2007). “Stress Management Strategies.” The Connection, (11), pp. 27-29.
Our organizations are like
          batteries


• They have a finite amount of human
 energy available.
• Most of the energy is used up in
 just getting through the day.
 • Formal training
 • Scheduled meetings
 • Reporting systems
 • Crises du jour
Sustainable Leadership


• Some leaders impart energy and
 maximize potential. Good leaders
 add value.


• Some leaders, by virtue of their
 personality and style consume
 energy. Even high performing
Toxic leaders

Some in leadership
positions have a style that
is so destructive that they
not only do not add value,
they are a detriment to
their organizations.
Toxic Leadership Defined

• An apparent lack of concern for
 the well-being of subordinates.
• A personality or interpersonal
 technique that negatively affects
 organizational climate.
• A conviction by subordinates that
 the leader is motivated primarily
 by self-interest.
The Asshole Test

• Test One: After talking to the alleged
 asshole, does the “target” feel
 oppressed, humiliated, de-energized, or
 belittled by the person? In particular,
 does the target feel worse about him or
 herself?
• Test Two: Does the alleged asshole aim
 his or her venom at people who are less
 powerful rather than at those people
 who are more powerful?
An organizational problem


• Toxic leaders leave a wake in
 their path that extend long
 beyond their tenure.
• Superiors do not see or
 acknowledge the negative
 impact of toxic leaders.
We should ask

• Do we create toxic leaders?
• Do we tolerate them?
• What should we do about
 them?
• How many toxic leaders
Solutions/Antidotes

• Name the problem (toxic leadership) and
 talk about it openly.
• Develop and select with an eye to
 leadership style, not simply short term
 effectiveness.
 • Implement the “no asshole rule.”
• Hold supervisors responsible for the
 style of their subordinates.
• Implement climate assessments. Look
 for the weak signals.
Solutions/Antidotes


• Evaluate the long term health of the
 organization as well as
 accomplishment of the short term
 goals.
• Implement 360 degree or multi-
 faceted evaluations for development,
 and eventually as a data point for
 promotion, selection, and assignment.
• Have the hard discussions.
Questions
   /
            George Reed
                          
      george.reed@sandiego.edu
           619-260-7444

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Toxic Leadership. Leadership Style, Organizational Climate, And Organizaitonal Effectiveness: What's Style Got To Do With It?

  • 1. CHARGED 2020 The Global Energy Storage Forum 2010 30 June-1 July, San Diego-USA Driving sustainable innovation along the energy storage and smart-grid value chain Toxic Leadership Leadership style, organizational climate and organizational effectiveness: What’s style got to do with it? George Reed University of San Diego
  • 2. TOXIC LEADERSHIP Leadership style, organizational climate and organizational effectiveness: What’s style got to do with it? George Reed george.reed@sandiego.edu 619-260-7444
  • 4. Reed’s 4-F Affiliation Theory Funds
  • 5. Reed’s 4-F Affiliation Theory Funds Fun
  • 6. Reed’s 4-F Affiliation Theory Funds Fun Fellowship
  • 7. Reed’s 4-F Affiliation Theory Funds Fun Fellowship Feeling
  • 8. Reed’s 4-F Affiliation Theory Funds Tangible- attracts talent Fun Fellowship Feeling
  • 9. Reed’s 4-F Affiliation Theory Funds Tangible- attracts talent Fun Fellowship Intangible- retains talent Feeling
  • 11. Leadership style matters • Organizational effectiveness is usually defined by near-term accomplishments. • Where do we assess the long- term health of our company and the people in it? • There is a cost that must be paid for leaders with a destructive
  • 12. Stress • 90% of all physician’s office visits are ultimately stress related. • Stress is linked to six of the leading causes of death: heart disease, cancer, lung ailments, accidents, cirrhosis of the liver and suicide. Chronic stress can result in: Anxiety Depression Chest pains Irregular heartbeats Diabetes Anorexia Forgetfulness Panic attacks Irritability Framberger, M. (2007). “Stress Management Strategies.” The Connection, (11), pp. 27-29.
  • 13. Our organizations are like batteries • They have a finite amount of human energy available. • Most of the energy is used up in just getting through the day. • Formal training • Scheduled meetings • Reporting systems • Crises du jour
  • 14. Sustainable Leadership • Some leaders impart energy and maximize potential. Good leaders add value. • Some leaders, by virtue of their personality and style consume energy. Even high performing
  • 15. Toxic leaders Some in leadership positions have a style that is so destructive that they not only do not add value, they are a detriment to their organizations.
  • 16.
  • 17. Toxic Leadership Defined • An apparent lack of concern for the well-being of subordinates. • A personality or interpersonal technique that negatively affects organizational climate. • A conviction by subordinates that the leader is motivated primarily by self-interest.
  • 18. The Asshole Test • Test One: After talking to the alleged asshole, does the “target” feel oppressed, humiliated, de-energized, or belittled by the person? In particular, does the target feel worse about him or herself? • Test Two: Does the alleged asshole aim his or her venom at people who are less powerful rather than at those people who are more powerful?
  • 19. An organizational problem • Toxic leaders leave a wake in their path that extend long beyond their tenure. • Superiors do not see or acknowledge the negative impact of toxic leaders.
  • 20. We should ask • Do we create toxic leaders? • Do we tolerate them? • What should we do about them? • How many toxic leaders
  • 21. Solutions/Antidotes • Name the problem (toxic leadership) and talk about it openly. • Develop and select with an eye to leadership style, not simply short term effectiveness. • Implement the “no asshole rule.” • Hold supervisors responsible for the style of their subordinates. • Implement climate assessments. Look for the weak signals.
  • 22. Solutions/Antidotes • Evaluate the long term health of the organization as well as accomplishment of the short term goals. • Implement 360 degree or multi- faceted evaluations for development, and eventually as a data point for promotion, selection, and assignment. • Have the hard discussions.
  • 23. Questions / George Reed  george.reed@sandiego.edu 619-260-7444