Personal Information
Unternehmen/Arbeitsplatz
Greater Chicago Area United States
Beruf
Argonne Operations Site Manager/Program Manager
Branche
Technology / Software / Internet
Info
Positional Responsibility
• Oversight of all Kemtah operations at Argonne National Laboratories
o Current service offerings include: Windows 7 migration, Audio Visual support, Video Conference support, Exchange migration and support, consulting, ServiceNow support and development
• Tier 1 service desk management (Kemtah onsite personnel)
• Project management
• Performed BRM duties for all Kemtah activities
• Provided process consultation for Argonne across broad spectrum of operational activities
• ITIL process consultant- Service Strategy, Service Design, Service Transition, and Service Operation
• Assess training material and methods to improve and standardize training p...
Präsentationen
(3)Personal Information
Unternehmen/Arbeitsplatz
Greater Chicago Area United States
Beruf
Argonne Operations Site Manager/Program Manager
Branche
Technology / Software / Internet
Info
Positional Responsibility
• Oversight of all Kemtah operations at Argonne National Laboratories
o Current service offerings include: Windows 7 migration, Audio Visual support, Video Conference support, Exchange migration and support, consulting, ServiceNow support and development
• Tier 1 service desk management (Kemtah onsite personnel)
• Project management
• Performed BRM duties for all Kemtah activities
• Provided process consultation for Argonne across broad spectrum of operational activities
• ITIL process consultant- Service Strategy, Service Design, Service Transition, and Service Operation
• Assess training material and methods to improve and standardize training p...