SlideShare ist ein Scribd-Unternehmen logo
1 von 29
     Welcome: May 5, 2010
www.yeattsperformance group.com Rick’s Recap
           Don’s Recap Three things must happen if people are going to do business with you A Repeatable Process trumps talent Set reasonable goals Create a mission statement Create a marketing plan Create a business plan A little bit about prospecting The three rules of selling commodity-type products Why so few Advisors escape the curse of the bell curve
A few thoughts for today: Passion “To play without passion is inexcusable” - Ludwig van Beethoven “Great dancers are not great because of their technique.  They're great because of their passion” - Martha Graham “The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but a lack of will” - Vince Lombardi  
                 Determination The hardest decision is deciding to get good.  Once that decision is made, the rest is putting knobs on the radio.  Most people just dream about being successful. Successful people do what unsuccessful people won’t do. “If you haven't the strength to impose your own terms upon life, you must accept the terms it offers you”  - Poet T. S. Eliot
Toughness “If you don't go after what you want, you'll never have it.  If you don't ask, the answer is always no.  If you don't step forward, you're always in the same place”  Nora Roberts
Choice “The measure of your success usually comes down to who wins the battle that rages between the two of you. The ‘you’ who wants to stop, give up, or take it easy and the ‘you’ who chooses to beat back that which would stand in the way of your success – complacency. “  Chris Widener, Consultant  
     Finally, good habits over bad  “The successful person has the  habit of doing the things failures don’t like to do.  They don’t like doing them either necessarily.  But their disliking is subordinated to the strength of their purpose.”   - E.M Gray
The shared traits of top sales people
According to Harvard Business School “Most people can be top sellers if they are willing to study, concentrate and focus on their performance.” The Selling Advantage “
The Eight Shared Qualities according to HBS               -as reported in The Selling Advantage #1: They did not take “no” personally and allow it to make them feel like a failure.  They had high levels of confidence and self-esteem.  They were not devastated by rejection. #2: They took 100% acceptance of responsibility for results.  They didn’t point the finger when times got tough.  The worse things got, the harder they worked.  The used negatives to their advantage.
The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #3: They had above average ambition and desire to succeed.  This quality enabled them to determine proper  priorities.  It also determined with whom they associated and how they spent their time on and off the job.  #4:  They had high levels of empathy.  They were able to put themselves into their clients’ shoes and appropriately respond to their needs.
The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #5: They were intensely goal-oriented.  They knew exactly where they were going and were able to minimize distractions.   #6: They had above average will power and determination.  The always persist toward their goals.
The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #7: They were impeccably honest with themselves and their clients. This allows them to gain each client’s trust.  #8:  They had an ability to approach strangers even if it was uncomfortable.
Today’s mission: Learn how to 
.  Make a compelling opening statement Address your client’s needs Explain the features and benefits of the solution to those needs Determine how they feel about the solution you are recommending Get all the objections on the table Overcome those objections Secure a commitment
The Repeatable Process
 Professional Selling Skills (PSS)
        The Presentation Something set forth for the attention of the mind   A descriptive or persuasive account
The Five Presentation Components ,[object Object]
Probing
The Presentation
Overcoming Objections
Closing the Sale ,[object Object]
Make a general reference to the product
Relate one product benefit to the client’s need,[object Object]
State the importance of the product
Refer to an additional benefit,[object Object]
    The Actual Presentation ,[object Object]
Determine client’s familiarity with product

Weitere Àhnliche Inhalte

Was ist angesagt?

Overcoming objections
Overcoming objectionsOvercoming objections
Overcoming objections
Efrat Barzilay
 
Chapter 13 Closing the Call
Chapter 13 Closing the CallChapter 13 Closing the Call
Chapter 13 Closing the Call
swhitman1
 
11. sales training account review
11. sales training   account review11. sales training   account review
11. sales training account review
Earl Stevens
 
The secret to closing the sale
The secret to closing the saleThe secret to closing the sale
The secret to closing the sale
Efrat Barzilay
 
Overcoming Objections
Overcoming ObjectionsOvercoming Objections
Overcoming Objections
Stephen Park
 
6. sales training negotiation 1
6. sales training   negotiation 16. sales training   negotiation 1
6. sales training negotiation 1
Earl Stevens
 
Overcoming Objections - What to Say and How To Say It
Overcoming Objections - What to Say and How To Say ItOvercoming Objections - What to Say and How To Say It
Overcoming Objections - What to Say and How To Say It
Stacey Alcorn
 
Chapter 5 -Relationshp Building
Chapter 5 -Relationshp BuildingChapter 5 -Relationshp Building
Chapter 5 -Relationshp Building
swhitman1
 
carls sales training book
carls sales training bookcarls sales training book
carls sales training book
carl rogers
 

Was ist angesagt? (20)

Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
Nothing Happens Until Something Gets Sold - World of Asphalt Conference - Bal...
 
Overcoming objections
Overcoming objectionsOvercoming objections
Overcoming objections
 
2010 Fortune Sales & Marketing Summit Takeaways
2010 Fortune Sales & Marketing Summit Takeaways2010 Fortune Sales & Marketing Summit Takeaways
2010 Fortune Sales & Marketing Summit Takeaways
 
Handling objection
Handling objectionHandling objection
Handling objection
 
Objection handling
Objection handlingObjection handling
Objection handling
 
Closing the sale
Closing the saleClosing the sale
Closing the sale
 
Sales objection
Sales objectionSales objection
Sales objection
 
Chapter 13 Closing the Call
Chapter 13 Closing the CallChapter 13 Closing the Call
Chapter 13 Closing the Call
 
11. sales training account review
11. sales training   account review11. sales training   account review
11. sales training account review
 
How to Close a Sale (Without Being Obnoxious)
How to Close a Sale (Without Being Obnoxious)How to Close a Sale (Without Being Obnoxious)
How to Close a Sale (Without Being Obnoxious)
 
The secret to closing the sale
The secret to closing the saleThe secret to closing the sale
The secret to closing the sale
 
Selling in a matrix
Selling in a matrixSelling in a matrix
Selling in a matrix
 
Overcoming Objections
Overcoming ObjectionsOvercoming Objections
Overcoming Objections
 
Closing the Sale
Closing the SaleClosing the Sale
Closing the Sale
 
6. sales training negotiation 1
6. sales training   negotiation 16. sales training   negotiation 1
6. sales training negotiation 1
 
Overcoming objections jim duffy
Overcoming objections jim duffyOvercoming objections jim duffy
Overcoming objections jim duffy
 
Overcoming Objections - What to Say and How To Say It
Overcoming Objections - What to Say and How To Say ItOvercoming Objections - What to Say and How To Say It
Overcoming Objections - What to Say and How To Say It
 
Social Style Selling Skills
Social Style Selling SkillsSocial Style Selling Skills
Social Style Selling Skills
 
Chapter 5 -Relationshp Building
Chapter 5 -Relationshp BuildingChapter 5 -Relationshp Building
Chapter 5 -Relationshp Building
 
carls sales training book
carls sales training bookcarls sales training book
carls sales training book
 

Andere mochten auch

Benjamin_Newton_CV-2
Benjamin_Newton_CV-2Benjamin_Newton_CV-2
Benjamin_Newton_CV-2
Benjamin Newton
 
The Geeza'S
The Geeza'SThe Geeza'S
The Geeza'S
nmimic1991
 
Vergara Air CIRAD 2010
Vergara Air CIRAD 2010Vergara Air CIRAD 2010
Vergara Air CIRAD 2010
Mira Slavova
 
NEETINKHEDKAR CV 18 Feb 2016
NEETINKHEDKAR CV 18 Feb 2016NEETINKHEDKAR CV 18 Feb 2016
NEETINKHEDKAR CV 18 Feb 2016
NEETIN KHEDKAR
 
Recognition_and_discrimination_of_human
Recognition_and_discrimination_of_humanRecognition_and_discrimination_of_human
Recognition_and_discrimination_of_human
Tim Hoffland
 
RecommendationEchols
RecommendationEcholsRecommendationEchols
RecommendationEchols
Karen Caputo
 

Andere mochten auch (16)

Apptivo CRM Capabilities - Managing Leads
Apptivo CRM Capabilities - Managing LeadsApptivo CRM Capabilities - Managing Leads
Apptivo CRM Capabilities - Managing Leads
 
Herramientas informatica
Herramientas informaticaHerramientas informatica
Herramientas informatica
 
Benjamin_Newton_CV-2
Benjamin_Newton_CV-2Benjamin_Newton_CV-2
Benjamin_Newton_CV-2
 
3 11 Light & Temperature
3 11 Light & Temperature3 11 Light & Temperature
3 11 Light & Temperature
 
The Geeza'S
The Geeza'SThe Geeza'S
The Geeza'S
 
Proyecto 5
Proyecto 5Proyecto 5
Proyecto 5
 
Vergara Air CIRAD 2010
Vergara Air CIRAD 2010Vergara Air CIRAD 2010
Vergara Air CIRAD 2010
 
The BC Spatial Project – Integrating BC’s Cadastre with FME Server
The BC Spatial Project – Integrating BC’s Cadastre with FME ServerThe BC Spatial Project – Integrating BC’s Cadastre with FME Server
The BC Spatial Project – Integrating BC’s Cadastre with FME Server
 
Bike ride
Bike rideBike ride
Bike ride
 
3 9 Design Unity & Limonium
3 9 Design Unity & Limonium3 9 Design Unity & Limonium
3 9 Design Unity & Limonium
 
Proyecto 3
Proyecto 3Proyecto 3
Proyecto 3
 
NEETINKHEDKAR CV 18 Feb 2016
NEETINKHEDKAR CV 18 Feb 2016NEETINKHEDKAR CV 18 Feb 2016
NEETINKHEDKAR CV 18 Feb 2016
 
Recognition_and_discrimination_of_human
Recognition_and_discrimination_of_humanRecognition_and_discrimination_of_human
Recognition_and_discrimination_of_human
 
Evaluation Question 2
Evaluation Question 2Evaluation Question 2
Evaluation Question 2
 
Per Franco Perraro di Andrea Gardini
Per Franco Perraro di Andrea GardiniPer Franco Perraro di Andrea Gardini
Per Franco Perraro di Andrea Gardini
 
RecommendationEchols
RecommendationEcholsRecommendationEchols
RecommendationEchols
 

Ähnlich wie Mentoring Week 4

Monday morning meeting 022414
Monday morning meeting 022414Monday morning meeting 022414
Monday morning meeting 022414
Joaquin Davila
 

Ähnlich wie Mentoring Week 4 (20)

Handling objections
Handling objectionsHandling objections
Handling objections
 
Sales
SalesSales
Sales
 
Pharma selling challenges
Pharma selling challenges Pharma selling challenges
Pharma selling challenges
 
Selling-skills
Selling-skillsSelling-skills
Selling-skills
 
Sales The New Need Of Life
Sales   The New Need Of LifeSales   The New Need Of Life
Sales The New Need Of Life
 
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
Sales Communication: 5 Tips For Enhancing Your Sales-Closing Capabilities In ...
 
Monday morning meeting 022414
Monday morning meeting 022414Monday morning meeting 022414
Monday morning meeting 022414
 
Getting to Product Market Fit - An Overview of Customer Discovery & Validation
Getting to Product Market Fit - An Overview of Customer Discovery & ValidationGetting to Product Market Fit - An Overview of Customer Discovery & Validation
Getting to Product Market Fit - An Overview of Customer Discovery & Validation
 
Creating Customer Value Selling
Creating Customer Value SellingCreating Customer Value Selling
Creating Customer Value Selling
 
Basic Selling Skills Final
Basic Selling Skills FinalBasic Selling Skills Final
Basic Selling Skills Final
 
Sales Training Complete-HKPC145.pptx
Sales Training Complete-HKPC145.pptxSales Training Complete-HKPC145.pptx
Sales Training Complete-HKPC145.pptx
 
IPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation SlideshowIPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation Slideshow
 
The psychology of selling
The psychology of selling The psychology of selling
The psychology of selling
 
Solution telling beats solution selling
Solution telling beats solution sellingSolution telling beats solution selling
Solution telling beats solution selling
 
Selling 101 by Keith 10-9-09
Selling 101 by Keith 10-9-09Selling 101 by Keith 10-9-09
Selling 101 by Keith 10-9-09
 
Sell Value
Sell ValueSell Value
Sell Value
 
Sm10
Sm10Sm10
Sm10
 
The 7 Traits of Successful Sales Hunters
The 7 Traits of Successful Sales HuntersThe 7 Traits of Successful Sales Hunters
The 7 Traits of Successful Sales Hunters
 
Sales Webinar
Sales WebinarSales Webinar
Sales Webinar
 
Words That Sell Paicr9.08
Words That Sell Paicr9.08Words That Sell Paicr9.08
Words That Sell Paicr9.08
 

Mehr von Don Connelly (9)

Success Manual
Success ManualSuccess Manual
Success Manual
 
GoToWebinar Attendee Guide
GoToWebinar Attendee GuideGoToWebinar Attendee Guide
GoToWebinar Attendee Guide
 
Mentoring, Week 8
Mentoring, Week 8Mentoring, Week 8
Mentoring, Week 8
 
The law of cultural cognitive dissonance and performance
The law of cultural cognitive dissonance and performanceThe law of cultural cognitive dissonance and performance
The law of cultural cognitive dissonance and performance
 
The Law of Cultural Cognitive Dissonance & Performance
The Law of Cultural Cognitive Dissonance & PerformanceThe Law of Cultural Cognitive Dissonance & Performance
The Law of Cultural Cognitive Dissonance & Performance
 
Mentoring Week 6
Mentoring Week 6Mentoring Week 6
Mentoring Week 6
 
Tapping into the hidden power of your dpm
Tapping into the hidden power of your dpmTapping into the hidden power of your dpm
Tapping into the hidden power of your dpm
 
Becoming transformational (growing your thinking)
Becoming transformational (growing your thinking)Becoming transformational (growing your thinking)
Becoming transformational (growing your thinking)
 
Mentoring week 2
Mentoring week 2Mentoring week 2
Mentoring week 2
 

KĂŒrzlich hochgeladen

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
Sheetaleventcompany
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
lizamodels9
 
Call Girls In Noida 959961âŠč3876 Independent Escort Service Noida
Call Girls In Noida 959961âŠč3876 Independent Escort Service NoidaCall Girls In Noida 959961âŠč3876 Independent Escort Service Noida
Call Girls In Noida 959961âŠč3876 Independent Escort Service Noida
dlhescort
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 

KĂŒrzlich hochgeladen (20)

Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book NowđŸ“±7837612180 📞👉Call Girl Service In Zirakpur No A...
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961äč‚3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961äč‚3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961äč‚3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961äč‚3876
 
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❀8448577510 âŠčBest Escorts Service ...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Call Girls In Noida 959961âŠč3876 Independent Escort Service Noida
Call Girls In Noida 959961âŠč3876 Independent Escort Service NoidaCall Girls In Noida 959961âŠč3876 Independent Escort Service Noida
Call Girls In Noida 959961âŠč3876 Independent Escort Service Noida
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 

Mentoring Week 4

  • 1. Welcome: May 5, 2010
  • 3. Don’s Recap Three things must happen if people are going to do business with you A Repeatable Process trumps talent Set reasonable goals Create a mission statement Create a marketing plan Create a business plan A little bit about prospecting The three rules of selling commodity-type products Why so few Advisors escape the curse of the bell curve
  • 4. A few thoughts for today: Passion “To play without passion is inexcusable” - Ludwig van Beethoven “Great dancers are not great because of their technique. They're great because of their passion” - Martha Graham “The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but a lack of will” - Vince Lombardi  
  • 5. Determination The hardest decision is deciding to get good. Once that decision is made, the rest is putting knobs on the radio. Most people just dream about being successful. Successful people do what unsuccessful people won’t do. “If you haven't the strength to impose your own terms upon life, you must accept the terms it offers you” - Poet T. S. Eliot
  • 6. Toughness “If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place” Nora Roberts
  • 7. Choice “The measure of your success usually comes down to who wins the battle that rages between the two of you. The ‘you’ who wants to stop, give up, or take it easy and the ‘you’ who chooses to beat back that which would stand in the way of your success – complacency. “ Chris Widener, Consultant  
  • 8. Finally, good habits over bad “The successful person has the habit of doing the things failures don’t like to do. They don’t like doing them either necessarily. But their disliking is subordinated to the strength of their purpose.” - E.M Gray
  • 9. The shared traits of top sales people
  • 10. According to Harvard Business School “Most people can be top sellers if they are willing to study, concentrate and focus on their performance.” The Selling Advantage “
  • 11. The Eight Shared Qualities according to HBS -as reported in The Selling Advantage #1: They did not take “no” personally and allow it to make them feel like a failure. They had high levels of confidence and self-esteem. They were not devastated by rejection. #2: They took 100% acceptance of responsibility for results. They didn’t point the finger when times got tough. The worse things got, the harder they worked. The used negatives to their advantage.
  • 12. The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #3: They had above average ambition and desire to succeed. This quality enabled them to determine proper priorities. It also determined with whom they associated and how they spent their time on and off the job. #4: They had high levels of empathy. They were able to put themselves into their clients’ shoes and appropriately respond to their needs.
  • 13. The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #5: They were intensely goal-oriented. They knew exactly where they were going and were able to minimize distractions. #6: They had above average will power and determination. The always persist toward their goals.
  • 14. The Eight Shared Qualities according to HBS-as reported in The Selling Advantage #7: They were impeccably honest with themselves and their clients. This allows them to gain each client’s trust. #8: They had an ability to approach strangers even if it was uncomfortable.
  • 15. Today’s mission: Learn how to 
. Make a compelling opening statement Address your client’s needs Explain the features and benefits of the solution to those needs Determine how they feel about the solution you are recommending Get all the objections on the table Overcome those objections Secure a commitment
  • 17. Professional Selling Skills (PSS)
  • 18. The Presentation Something set forth for the attention of the mind A descriptive or persuasive account
  • 19.
  • 23.
  • 24. Make a general reference to the product
  • 25.
  • 26. State the importance of the product
  • 27.
  • 28.
  • 30. If familiar, determine feelings toward product
  • 32. Relate the benefits of those features to client’s need
  • 33.
  • 34.
  • 35. Provide the additional information he is lacking
  • 36.
  • 37.
  • 38. Restate the specific benefits of this particular product
  • 39.
  • 40. State the most common objection you encounter and the words you will use to overcome it from now ondon@donconnelly.com yeattspg@msn.com