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The 6 D's shaping the future of work
1. The 6 âDâs shaping the future of work.
Dr Nicola J. Millard
Head of Customer Insight & Futures
BT Global Services Innovation Team
nicola.millard@bt.com
@DocNicola
6. Diversity vs. Fragmentation: and why Dr No is dead!
* Gratton, L. & Erickson, T.J. (2007), 8 Ways to Build Collaborative Teams, Harvard Business Review, November, 101-109.
âAlthough teams that are large, virtual, diverse, and composed of highly educated specialists are increasingly
crucial with challenging projects, those same four characteristics make it hard for teams to get anything done.
To put it another way, the qualities required for success are the same qualities that undermine successâ,
Gratton & Erickson*.
Source: Digital Dislocation (2016), Davies/Hickman, BT/Cisco white paper.