Emerging Technologies in Library For Quality Service
1. OKIKI, O. Chris (Ph.D)
Head, Automation Unit
University of Lagos Library
University of Lagos
Akoka, Lagos
cokiki@unilag.edu.ng, chrisokiki2009@yahoo.com
2. Libraries are user-centered organizations
focused on patron satisfaction.
Libraries value access to information as
fundamental to higher education/research.
Up-to-date technology provides one of the
best means to reach their goals.
Information Technology has brought significant
changes to Libraries
3. Coping with sheer quantity of published
material
Growing number of non-print and media
materials
Escalating user demand for access Rising
costs
Accepting innovations due to IT
Implementing new strategies
4. Ttechnologies are tools to make information-
handling easier, more efficient, and less costly.
Technologies must be looked into as means to
an end --- not the end themselves.
The technological concerns are: effectiveness
efficiency economy
5. Librarians’ role is to link information and people.
There are new and better ways to do this and we
need to know how.
Librarians’ tasks can be made easier using emerging
technologies.
Finding out what other libraries are doing is the best
way to learn.
Librarians have to be where their users are
Experimenting with new technologies that enhances
librarians’ skills.
7. Making do with free resources is the most
important tactic for coping with reduced
budgets.
Using technology is most relevant for coping
with changes.
Doing more with less is the information
professional's new mantra.
Helping library users become more self-
sufficient is key to life-long learning.
8. Computer Literacy:
Focused on how to use the computer and
computer tools
Visual literacy
to understand and use images, including the ability
to think, learn and express oneself in terms of
images” [Braden & Hortin, 1982] ability to
understand and use visual images in our daily lives
9. Ability to recognize the influence of
television, film, radio, recorded music,
newspapers, and other media ability to use
various media to access, analyze and produce
information for specific outcomes a media
literate person can decode, evaluate, analyze,
and produce print/electronic media
10. being able to access the Internet find, manage
and edit digital information join in
communications and otherwise engage with
an online information and communications
network
11. “to understand the systems by which
networked information is generated, managed,
and made available”
12. What is a web 2.0?
Why is it important?
How can it work for librarians
and information professionals?
13. Web 2.0 is the term used to describe a variety of
web sites and applications that allow anyone to
create and share
online information or material they have created. A
key element of the technology is that it allows
people to create,
share, collaborate & communicate. Web 2.0 differs
from other types of websites as it does not require
any web
design or publishing skills to participate, making it
easy for people to create and publish or
communicate their work to the world
14. The participatory web
The amateurization of the web
The social web
The user-focused web
15. The participatory web
The amateurization of the web
The social web
The user-focused web
16. . It marks the progression from static
web pages to dynamic, interactive ones
. Read/write web
. Sharing, collaboration, & user
involvement
. Reviews
. Comment on news stories
. Upload photos
. Share digital videos
17. The average person can put their work
on the web
ex. Photographers, journalists,
aspiring writers, students, etc.
18. Social networking and community-oriented
sites
ex. myspace.com, friendster.com,
facebook.com, multiply.com,
tagged.com, twitter,com, etc.
19. The user needs are catered:
participate, organize, read, write & play
online
20. Value Content Creation
. Custom search engines . Collaboration
. Communication . Communication
. Web-based journals/blogs . Outreach
. Wikis . Instruction
. Podcasts . Training
. Videos and photos . Resource
. Library marketing development
21. Patron Interaction
. Web 2.0 tools allow libraries to enter into a
genuine conversation with their users.
. Libraries are able to seek out and receive
patron feedback and respond directly.
22. Participation in Knowledge Communities
. Web 2.0 Social networks:
myspace.com, multiply.com,
tagged.com, facebook.com, twitter.com
friendster.com, etc.
24. Create technical requirements
Check out what others are doing
Ask the community for help
Prototype
Consider different types of solutions
25. With the advent of Web 2.0, we find ourselves
in an age of participation – a time when all
users are empowered to contribute,
regardless of background or position.
26. Blogs – a blog, or weblog, is an online journal or web
site on which articles are posted and displayed in
chronological order.
. Subject resources, book reviews, library news,
discussion groups
. Blogging software:
http://wordpress.com
http://www.livejournal.com
http://www.blogger.com
27. RSS and Newsreaders
. Really Simple Syndication is a technology that
enables publishers to syndicate news and other
contents on the web
Libraries are keeping up to date by subscribing to
news & information sources via RSS feeds.
28. WIKIS – Wiki technology provides an area for
effortless collaboration and knowledge sharing
among a community of users without any
programming knowledge. Features: add a new
page, edit page, search, comments, files and
attachments, revision comparison.
29. Social Bookmarking
. Allow users to bookmark favorite web site
articles, blog posts, podcasts, images, & other
web-based materials for future retrieval.
ex. http://del.icio.us
www.furl.net
30. Photosharing
. Users are uploading, rating, reviewing,
annotating, searching, browsing, tagging, &
creating a wealth of personal, cultural &
historical digital image collections.
ex. www.flicker.com
www.photobucket.com
www.picazza.com
31. Social cataloging
. Enable users to create personal catalogs of
their book, CD, DVD, & game
collections, and share them with others.
ex. www.librarything.com
32. Video Sharing
. Enable users to share, rate, comment, watch
& gather around video content free of charge
and technical expertise.
. Amateur filmmakers, karaoke hopefuls, &
even talented pets have all been given a venue
to display their work.
ex. youtube.com
33. Online Chatting – is the exchange of typed-in
messages requiring one site as the repository for the
messages (or "chat site") and a group of users who
take part from anywhere on the Internet.
. Yahoo messenger
. Google talk
. Skype
. Meebo
34. Online Text Messaging – Provides text
messaging from internet to cell phone/mobile
phone.
Ex. Chikka.com
Yahoo messenger
35. Start with great ideas– think big
Make something happen for the customer
Get everyone involved (staff/personnel)
Move fast
Take risks. Change begets change and risk-
taking begets fearlessness.
Are you a leader or a manager?
Many people by the way are both, they have management jobs but they realise that you cannot buy hearts, especially down difficult paths, so they act as leaders too.
Research indicates managers tend to come from stable backgrounds, led relatively normal comfortable lives, which leads them to be risk averse and seek to avoid conflict where possible that is run the happy ship
Many people by the way are both, they have management jobs but they realise that you cannot buy hearts and minds esp down difficult paths, so they act as leaders too.
Research indicates managers tend to come from stable backgrounds, lead relatively normal comfortable lives, which leads them to be risk averse and seek to avoid conflict where possible that is run the happy ship.