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© 2015 IBM Corporation
Session: 3065A Hillsborough
County Public Schools Implement
an Interactive Scorecard via Active
Reports
Scott Fairbanks – CCG
Dan Rodriguez - CCG
Joseph Cochran – Hillsborough County Public Schools
October 26th, 2015
• IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal
without notice at IBM’s sole discretion.
• Information regarding potential future products is intended to outline our general product direction
and it should not be relied on in making a purchasing decision.
• The information mentioned regarding potential future products is not a commitment, promise, or
legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract.
• The development, release, and timing of any future features or functionality described for our
products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a
controlled environment. The actual throughput or performance that any user will experience will vary
depending upon many factors, including considerations such as the amount of multiprogramming in the
user’s job stream, the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results similar to those stated
here.
Please Note:
2
Introduction
Agenda
• Introduction
• Scorecarding in General
• Hillsborough County Public Schools Background
• CCG
• Demo
• Technical Implementation of Active Reports
• Questions
3
Measuring Successful Outcomes
4
“Those who Lead in the Insight Economy are applying insights to uncover trends,
discover patterns, recognize opportunities, create markets and change their
industry.” - IBM
Today’s session will focus on how an IBM Analytics implementation at one of the
largest school districts in the nation is uncovering trends, highlighting patterns,
and measuring successful outcomes of the next generation – Students
Maximizing Investment in IBM Cognos
5
With a comprehensive suite of products IBM Analytics offering of IBM Cognos
BI, IBM Cognos TM1, and IBM Cognos SPSS give organizations tools to
become leaders in their industries
The balanced scorecard is a strategic
planning and management system that
is used extensively in business and
industry, government, and nonprofit
organizations worldwide
 Align business activities to the vision
and strategy of the organization,
 Improve internal and external
communications,
 Monitor organization performance
against strategic goals
The Balanced Scorecard
6
Adapted from Robert S. Kaplan and David P. Norton, “Using the Balanced Scorecard as a Strategic Management System,” Harvard Business Review
(January-February 1996): 76
CCG
&
Hillsborough County
Public Schools
An award-winning consulting firm that specializes in
helping clients drive better business outcomes through the use
of data and analytics.
BUSINESS INTELLIGENCE: It’s Who We Are and What We Do.
Business Value – Improve business processes via analytic solutions
Specialized Expertise – Improved time to value through industry expertise
Partner Approach – Trusted advisor and evangelist, servant leader
Our People are the Best – Experienced, passionate, professionals
Hillsborough County Public Schools
9
Hillsborough County Public Schools is proud to be the 8th largest school
district in the nation with over 254 instructional sites and 30,000 employees
focused on delivering excellence in education.
Enrollment: 220,000+ students
Serving Tampa, FL and its surrounding communities within Hillsborough
County
Business Process Improvement & Innovation
• Defining the organization's strategic
goals (Who are we, what do we do, and
why do we do it?)
• Aligning the business processes to
realize the organization's goals (How
do we do it better?)
10
• Dr. Joseph Cochran
 General Manager – Business Process
Improvement & Innovation
 Ph.D. University of Southern California
HCPS Vision and Mission
11
• Hillsborough County Public Schools aligns its goals and
objectives to support its vision and mission through the
Strategic Planning process
Strategic Planning
12
• Individual KPIs are set at the Strategic Objective Level
Business Needs
• Needed a Solution with the following characteristics:
 Interactive
 Ability to slice and dice by strategic objective owner
 Summarize performance by strategic objective area and by
owner
 Perform quickly
 Ability to be viewed without connection to HCPS intranet or
existing Cognos BI implementation
13
HCPS Existing Architecture
14
• Business Analytics Platform Highlights:
 IBM Cognos BI
 IBM Cognos TM1
 IBM Infosphere: DataStage
 IBM DB2
 IBM Websphere
Overall Solution Design
• Designed in IBM Cognos BI Active Reports
• Built Additional Data Warehouse subject area for a scalable
and sustainable way to capture objectives and owners over
time
• Designed with TM1 Scorecarding aesthetics purposefully to
grow into the need to move into TM1 application offering
15
IBM Cognos Active Report In Action!
• Demo time!
• Afterwards, we will cover the following technical concepts:
 Objects specific to Active Reports
 Active Report Variables vs. Report Studio Parameters
 How to make an Active Report act like a Drill Through Report
16
Demo Screen Shot 1
17
Demo Screen Shot 2
18
Scroll
Demo Screen Shot 3
19
IBM Cognos Active
Reports Technical
Implementation
What makes Active Reports Different
• Query only runs against database once and creates a stand-
alone, self-contained file
• Interactive reports are available even when disconnected from
the Cognos BI server
• Every potential output based on user behavior is stored which
makes interactive behavior response time excellent for the end
user
21
Active Report Objects
• Deck
 Used to manually create different
layouts, referred to as Cards, similar to
Conditional Block in standard Report
Studio
 In this demo: Main / Detail
• Data Tab:
 Used to create different Tabs based on
records returned by a data item
 In this demo: Years Tabs
• Data Drop Down List:
 Used to provide method for user to
select item based on a query that can
filter or select data containers
 In this demo: Division Leader, Metric
Owner, Goal, Objective
22
Active Report Objects
23
• Objects have new icons
 Interactive Behavior
 Create New Connection
• Example: List
Active Report Objects
• Interactive Behavior
24
Active Report Objects
• New Connections
25
Active Report Variables vs. Report Studio Parameters
• Report Studio Parameter:
 Can be used to filter data at query run time
• Example: when report is run, data is filtered for the chosen Year
26
Active Report Variables vs. Report Studio Parameters
• Active Report Variable
 Can be used to apply filters, select containers, or enable controls
based on user behavior
• Example from demo: Year Data Tab
27
Drill Through Definition vs. Active Report Deck Cards
28
• Report Studio Drill Through
 Used to send data needed in order
to run a Target report
 Data based on user behavior in
Source report
 Both reports need to execute
queries against database in order
to return data
Drill Through Definition vs. Active Report Deck Cards
29
• Report Studio Drill Through Example:
Drill Through Definition vs. Active Report Deck Cards
30
• Active Report Deck Cards
 Used to switch between
different layouts in
current report
 Card selection based on
user behavior
 Data is saved in stand-
alone, self-contained file
so no database query is
run when Cards change
Drill Through Definition vs. Active Report Deck Cards
31
• Active Report Deck Cards Example:
Drill Through Definition vs. Active Report Deck Cards
32
• Active Report Deck Cards Example:
Improvements to IBM Cognos Active Reports
• Performance Improvements with 10.2.2
 Streamlined processing logic to improve first open performance
 New data store mechanism that provides superior space usage
and fast query performance
 Reduced overall MHT size by removing duplication and overhead
involved with visualization definition storage
 Optimized and reduced overhead for layout and data information
stored within Active Report
• Output
 IBM Cognos Active Report output format changed to allow
browsers without MHT capabilities to display the MHT file within
an IBM Cognos Viewer via the portal
http://www.ibm.com/developerworks/data/library/cognos/reporting
/active_report/page593.html#ar_perf
33
Security & Licensing for IBM Cognos Active Reports
• Security
 IBM Cognos Platform security is no different for Active Reports
compared to other parts of Cognos Connection
 Users can only consume what they are authorized to view
 Active Report files can be password protected
• Licensing:
 Information Distribution or higher based on current licensing
 Older Licensing models:
• Users must be a named user of Active Report Recipient or at least
Enhanced Consumer
• PVU based Active Report Recipient licensing option makes
distribution to organization as well as sharing externally possible
http://www.ibm.com/developerworks/data/library/cognos/reporting
/active_report/page593.html#ar_output
34
We Value Your Feedback!
Don’t forget to submit your Insight session and speaker
feedback! Your feedback is very important to us – we use it
to continually improve the conference.
Access your surveys at insight2015survey.com to quickly
submit your surveys from your smartphone, laptop or
conference kiosk.
35
36
Notices and Disclaimers
Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form
without written permission from IBM.
U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM.
Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for
accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to
update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO
EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO,
LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted
according to the terms and conditions of the agreements under which they are provided.
Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice.
Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as
illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other
results in other operating environments may vary.
References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services
available in all countries in which IBM operates or does business.
Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the
views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or
other guidance or advice to any individual participant or their specific situation.
It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the
identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the
customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will
ensure that the customer is in compliance with any law.
37
Notices and Disclaimers (con’t)
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly
available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the
suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to
interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights,
trademarks or other intellectual property right.
• IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document
Management System™, FASP®, FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM
SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON,
OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®,
pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ,
Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of
International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be
trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at:
www.ibm.com/legal/copytrade.shtml.
© 2015 IBM Corporation
Questions
© 2015 IBM Corporation
Thank You
For more information, visit www.ccgBI.com or call
813-265-3239 to speak with a BI specialist.

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Customer Success Story: Interact Everywhere with IBM Active Reports

  • 1. © 2015 IBM Corporation Session: 3065A Hillsborough County Public Schools Implement an Interactive Scorecard via Active Reports Scott Fairbanks – CCG Dan Rodriguez - CCG Joseph Cochran – Hillsborough County Public Schools October 26th, 2015
  • 2. • IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. • Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. • The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. • The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. Please Note: 2
  • 4. Agenda • Introduction • Scorecarding in General • Hillsborough County Public Schools Background • CCG • Demo • Technical Implementation of Active Reports • Questions 3
  • 5. Measuring Successful Outcomes 4 “Those who Lead in the Insight Economy are applying insights to uncover trends, discover patterns, recognize opportunities, create markets and change their industry.” - IBM Today’s session will focus on how an IBM Analytics implementation at one of the largest school districts in the nation is uncovering trends, highlighting patterns, and measuring successful outcomes of the next generation – Students
  • 6. Maximizing Investment in IBM Cognos 5 With a comprehensive suite of products IBM Analytics offering of IBM Cognos BI, IBM Cognos TM1, and IBM Cognos SPSS give organizations tools to become leaders in their industries
  • 7. The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide  Align business activities to the vision and strategy of the organization,  Improve internal and external communications,  Monitor organization performance against strategic goals The Balanced Scorecard 6 Adapted from Robert S. Kaplan and David P. Norton, “Using the Balanced Scorecard as a Strategic Management System,” Harvard Business Review (January-February 1996): 76
  • 9. An award-winning consulting firm that specializes in helping clients drive better business outcomes through the use of data and analytics. BUSINESS INTELLIGENCE: It’s Who We Are and What We Do. Business Value – Improve business processes via analytic solutions Specialized Expertise – Improved time to value through industry expertise Partner Approach – Trusted advisor and evangelist, servant leader Our People are the Best – Experienced, passionate, professionals
  • 10. Hillsborough County Public Schools 9 Hillsborough County Public Schools is proud to be the 8th largest school district in the nation with over 254 instructional sites and 30,000 employees focused on delivering excellence in education. Enrollment: 220,000+ students Serving Tampa, FL and its surrounding communities within Hillsborough County
  • 11. Business Process Improvement & Innovation • Defining the organization's strategic goals (Who are we, what do we do, and why do we do it?) • Aligning the business processes to realize the organization's goals (How do we do it better?) 10 • Dr. Joseph Cochran  General Manager – Business Process Improvement & Innovation  Ph.D. University of Southern California
  • 12. HCPS Vision and Mission 11 • Hillsborough County Public Schools aligns its goals and objectives to support its vision and mission through the Strategic Planning process
  • 13. Strategic Planning 12 • Individual KPIs are set at the Strategic Objective Level
  • 14. Business Needs • Needed a Solution with the following characteristics:  Interactive  Ability to slice and dice by strategic objective owner  Summarize performance by strategic objective area and by owner  Perform quickly  Ability to be viewed without connection to HCPS intranet or existing Cognos BI implementation 13
  • 15. HCPS Existing Architecture 14 • Business Analytics Platform Highlights:  IBM Cognos BI  IBM Cognos TM1  IBM Infosphere: DataStage  IBM DB2  IBM Websphere
  • 16. Overall Solution Design • Designed in IBM Cognos BI Active Reports • Built Additional Data Warehouse subject area for a scalable and sustainable way to capture objectives and owners over time • Designed with TM1 Scorecarding aesthetics purposefully to grow into the need to move into TM1 application offering 15
  • 17. IBM Cognos Active Report In Action! • Demo time! • Afterwards, we will cover the following technical concepts:  Objects specific to Active Reports  Active Report Variables vs. Report Studio Parameters  How to make an Active Report act like a Drill Through Report 16
  • 19. Demo Screen Shot 2 18 Scroll
  • 21. IBM Cognos Active Reports Technical Implementation
  • 22. What makes Active Reports Different • Query only runs against database once and creates a stand- alone, self-contained file • Interactive reports are available even when disconnected from the Cognos BI server • Every potential output based on user behavior is stored which makes interactive behavior response time excellent for the end user 21
  • 23. Active Report Objects • Deck  Used to manually create different layouts, referred to as Cards, similar to Conditional Block in standard Report Studio  In this demo: Main / Detail • Data Tab:  Used to create different Tabs based on records returned by a data item  In this demo: Years Tabs • Data Drop Down List:  Used to provide method for user to select item based on a query that can filter or select data containers  In this demo: Division Leader, Metric Owner, Goal, Objective 22
  • 24. Active Report Objects 23 • Objects have new icons  Interactive Behavior  Create New Connection • Example: List
  • 25. Active Report Objects • Interactive Behavior 24
  • 26. Active Report Objects • New Connections 25
  • 27. Active Report Variables vs. Report Studio Parameters • Report Studio Parameter:  Can be used to filter data at query run time • Example: when report is run, data is filtered for the chosen Year 26
  • 28. Active Report Variables vs. Report Studio Parameters • Active Report Variable  Can be used to apply filters, select containers, or enable controls based on user behavior • Example from demo: Year Data Tab 27
  • 29. Drill Through Definition vs. Active Report Deck Cards 28 • Report Studio Drill Through  Used to send data needed in order to run a Target report  Data based on user behavior in Source report  Both reports need to execute queries against database in order to return data
  • 30. Drill Through Definition vs. Active Report Deck Cards 29 • Report Studio Drill Through Example:
  • 31. Drill Through Definition vs. Active Report Deck Cards 30 • Active Report Deck Cards  Used to switch between different layouts in current report  Card selection based on user behavior  Data is saved in stand- alone, self-contained file so no database query is run when Cards change
  • 32. Drill Through Definition vs. Active Report Deck Cards 31 • Active Report Deck Cards Example:
  • 33. Drill Through Definition vs. Active Report Deck Cards 32 • Active Report Deck Cards Example:
  • 34. Improvements to IBM Cognos Active Reports • Performance Improvements with 10.2.2  Streamlined processing logic to improve first open performance  New data store mechanism that provides superior space usage and fast query performance  Reduced overall MHT size by removing duplication and overhead involved with visualization definition storage  Optimized and reduced overhead for layout and data information stored within Active Report • Output  IBM Cognos Active Report output format changed to allow browsers without MHT capabilities to display the MHT file within an IBM Cognos Viewer via the portal http://www.ibm.com/developerworks/data/library/cognos/reporting /active_report/page593.html#ar_perf 33
  • 35. Security & Licensing for IBM Cognos Active Reports • Security  IBM Cognos Platform security is no different for Active Reports compared to other parts of Cognos Connection  Users can only consume what they are authorized to view  Active Report files can be password protected • Licensing:  Information Distribution or higher based on current licensing  Older Licensing models: • Users must be a named user of Active Report Recipient or at least Enhanced Consumer • PVU based Active Report Recipient licensing option makes distribution to organization as well as sharing externally possible http://www.ibm.com/developerworks/data/library/cognos/reporting /active_report/page593.html#ar_output 34
  • 36. We Value Your Feedback! Don’t forget to submit your Insight session and speaker feedback! Your feedback is very important to us – we use it to continually improve the conference. Access your surveys at insight2015survey.com to quickly submit your surveys from your smartphone, laptop or conference kiosk. 35
  • 37. 36 Notices and Disclaimers Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law.
  • 38. 37 Notices and Disclaimers (con’t) Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. • IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document Management System™, FASP®, FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ, Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.
  • 39. © 2015 IBM Corporation Questions
  • 40. © 2015 IBM Corporation Thank You For more information, visit www.ccgBI.com or call 813-265-3239 to speak with a BI specialist.