Top Reasons Why Identity Management Projects Fail & How to Avoid Them

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Managing the identities and access to essential resources is a critical IT function. Learn about the challenges you may face in achieving continuous compliance, efficiency and reduced risk and the steps you can take to help ensure a successful Identity Management implementation. To learn more about how CA Services can accelerate your success in the application economy, please visit: https://www.slideshare.net/CAinc

Technologie

Top Reasons Why Identity Management
Projects Fail and How to Avoid Them
Mali Vanamali
CA Services
Principal Services Architect
North America Security and Compliance Practice

2 © 2015 CA. ALL RIGHTS RESERVED.
Agenda
I n t r o d u c t i o n
O v e r v i e w
Q & A
K e y R e a s o n s f o r I D M P r o j e c t F a i l u r e
4
1
2
3

3 © 2015 CA. ALL RIGHTS RESERVED.
 Underlying business process
 Types of user population
 Defining entitlements to match job function
 Business rules for provisioning
WHAT MAKES IDENTITY MANAGEMENT PROJECTS COMPLEX?

4 © 2015 CA. ALL RIGHTS RESERVED.
REASON 5
Not enough
testing
REASON 4
Trying to do more
in less time
REASON 3
Lack of role
definition
REASON 2
80/20 Rules
not followed
REASON 1
Scope creep-
Moving target
Key Reasons for IDM Project Failure

5 © 2015 CA. ALL RIGHTS RESERVED.
Key Reasons for IDM Project Failure
5
4
3
2
1
Trying to do more in less time
Lack of role definition
80/20 rules not followed
Scope Creep / Moving Target
Not enough testing

6 © 2015 CA. ALL RIGHTS RESERVED.
Reason 5- Not Enough Testing
TEST TEST AND TEST AGAIN.
Scope of testing is narrow
Real data is not used in testing
Too much focus on negative testing
Time allocated for testing is limited
5

7 © 2015 CA. ALL RIGHTS RESERVED.
Reason 4- Trying to do more with less
DID YOU FORGET
SOMETHING???
Overload Requirements
Project end date too aggressive
Underestimated functional
requirements
Lack of coexistence strategy
4

8 © 2015 CA. ALL RIGHTS RESERVED.
Reason 3- Half Hearted measures
Engage the business
Lack of automation
Lack of birthright role definition
Unwillingness to re-engineer business
processes
3

9 © 2015 CA. ALL RIGHTS RESERVED.
Reason 2- 80/20 Rule not followed
CLASSIC PARETO PRINCIPLE
Don’t try to fit a square peg in a round
hole
Lack of business involvement
Treated as a technical challenge not a
business solution2

10 © 2015 CA. ALL RIGHTS RESERVED.
Reason 1- Scope creep, shooting a moving target
New requirements added throughout
project lifecycle
Accommodating organization changes
Accommodating UI/UX changes
1
Level set expectations

11 © 2015 CA. ALL RIGHTS RESERVED.
Questions?

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