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University 
Beyond 
Brand Ambassadorships Revolutionized 
BRANDING 
within 
college markets 
ONLINE 
PROFESSIONAL 
RECRUITING 
FACT 
why? 
Young adults' (21-25) participation in the labor force has declined since the 1990s and now is at its lowest point since 1972. % of students and employees who think GPA is very or extremely important for landing a job: 
students 
68% 
48% 
hiring 
managers 
SO WHAT ARE THEY LOOKING FOR? 
WORK EXPERIENCE 
think again 
top 
attributes 
but...I have these skills? 
employees prefer some type of 
74.1% 
20.7% 
1.1% 
2014 
2014 
2014 
2013 
2013 
2013 
71% 
19.9% 
4.8% “I prefer to hire candidates with...“ RELEVANT WORK EXPERIENCEANY TYPE OF WORK EXPERIENCEEXPERIENCE IS NOT A FACTOR 
76.6% 
76% 
72% 
71.4% 
70.3% 
68.6% 
written 
communication 
skills 
verbal 
communication 
skills 
leadership 
ability to 
work in a team 
problem 
solving skills 
strong 
work ethic 
Source: NACE Job Outlook 2014 
Source: Chegg “Bridge That Gap: Analyzing the Student Skill Index” 
2 
in 
fewer than 
5Chegg conducted a survey of 2,001 students and recent graduates - 18 to 24 years old - and 1,000 hiring managers... 
hiring managers who had interviewed recent graduates in the past two years found them prepared for a job in their field of study. 
bottom line: 
branding is a powerful 
recruiting tool. 
87% 
of executives 
"completely or 
mostly agree" 
with this 
statement. 
"A strong corporate brand 
is just as important as 
strong product brands." 
branding is key 
84% 
students 
say 
"word-of-mouth" 
is the primary influencer for their purchasing decisions. 
85% 
employees 
believe branding 
has a significant impact on the ability to hire great talent. 
GPA is 20% LESS 
important to employers 
as it is to students. 
What is a brand 
ambassador? 
“A brand ambassador is a person employed by an organization to engage its products or services by embodying the corporate identity in terms of appearance, demeanor, and ethics.. Brand ambassadorships offer students a part-time opportunity to participate in one of the company’s most critical tasks, while gaining important 
work-related attributes recruiters seek in resume.” 
why 
it is not 
working 
solution 
there is a need 
for a refined, more structured program – one that allows for proper monitoring of specific tasks and recognition of the valuable skills learned from work experience. 
Bottom Line: 
online professional networks are the 
future of recruiting. 
89% 
of millennials use social media "several times a day". 
observations 
70% do not find jobs using the conventional recruiting methods 
29% 
2011 
2013 
42% SOCIAL PROFESSIONAL NETWORKSCOLLEGE RECRUITING PROGRAMS 
+13% 
-3% 
social media 
is the fastest growing source of hire 
14% 
2011 
11% 
2013 
94.8% 
stated they are interested in becoming a collegiate brand ambassador, despite an overall lack of resources for such outlets. 
Source: 
Barnes & Noble 
Source: “LinkedIn Talent Solutions: 2013 Global Recruiting Trends” 
Source: 
Huffington Post 
Source: 
“The Company Behind The Brand: In Reputation We Trust” 
Source: “LinkedIn Talent Solutions: 2013 Global Recruiting Trends” 
problem 
57% 
of students wish their schools offered more networking opportunities to help them prepare for the working world. 
Source: 
Millenial Branding 
Source: 
Pew Research Center 
Source: 
Chegg 
Source: National Journal 
68% 
Marketing 
Knowledge 
Leader 
Professional Speaker 
Relationship Builder 
potential 
skills 
Team Player 
Tech- 
Adequate 
Credibility 
out of 5 million students 
developed through 
brand ambassadorships

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CNv6 Instructor Chapter 6 Quality of Service
 

State of Millennials in the Workforce

  • 1. University Beyond Brand Ambassadorships Revolutionized BRANDING within college markets ONLINE PROFESSIONAL RECRUITING FACT why? Young adults' (21-25) participation in the labor force has declined since the 1990s and now is at its lowest point since 1972. % of students and employees who think GPA is very or extremely important for landing a job: students 68% 48% hiring managers SO WHAT ARE THEY LOOKING FOR? WORK EXPERIENCE think again top attributes but...I have these skills? employees prefer some type of 74.1% 20.7% 1.1% 2014 2014 2014 2013 2013 2013 71% 19.9% 4.8% “I prefer to hire candidates with...“ RELEVANT WORK EXPERIENCEANY TYPE OF WORK EXPERIENCEEXPERIENCE IS NOT A FACTOR 76.6% 76% 72% 71.4% 70.3% 68.6% written communication skills verbal communication skills leadership ability to work in a team problem solving skills strong work ethic Source: NACE Job Outlook 2014 Source: Chegg “Bridge That Gap: Analyzing the Student Skill Index” 2 in fewer than 5Chegg conducted a survey of 2,001 students and recent graduates - 18 to 24 years old - and 1,000 hiring managers... hiring managers who had interviewed recent graduates in the past two years found them prepared for a job in their field of study. bottom line: branding is a powerful recruiting tool. 87% of executives "completely or mostly agree" with this statement. "A strong corporate brand is just as important as strong product brands." branding is key 84% students say "word-of-mouth" is the primary influencer for their purchasing decisions. 85% employees believe branding has a significant impact on the ability to hire great talent. GPA is 20% LESS important to employers as it is to students. What is a brand ambassador? “A brand ambassador is a person employed by an organization to engage its products or services by embodying the corporate identity in terms of appearance, demeanor, and ethics.. Brand ambassadorships offer students a part-time opportunity to participate in one of the company’s most critical tasks, while gaining important work-related attributes recruiters seek in resume.” why it is not working solution there is a need for a refined, more structured program – one that allows for proper monitoring of specific tasks and recognition of the valuable skills learned from work experience. Bottom Line: online professional networks are the future of recruiting. 89% of millennials use social media "several times a day". observations 70% do not find jobs using the conventional recruiting methods 29% 2011 2013 42% SOCIAL PROFESSIONAL NETWORKSCOLLEGE RECRUITING PROGRAMS +13% -3% social media is the fastest growing source of hire 14% 2011 11% 2013 94.8% stated they are interested in becoming a collegiate brand ambassador, despite an overall lack of resources for such outlets. Source: Barnes & Noble Source: “LinkedIn Talent Solutions: 2013 Global Recruiting Trends” Source: Huffington Post Source: “The Company Behind The Brand: In Reputation We Trust” Source: “LinkedIn Talent Solutions: 2013 Global Recruiting Trends” problem 57% of students wish their schools offered more networking opportunities to help them prepare for the working world. Source: Millenial Branding Source: Pew Research Center Source: Chegg Source: National Journal 68% Marketing Knowledge Leader Professional Speaker Relationship Builder potential skills Team Player Tech- Adequate Credibility out of 5 million students developed through brand ambassadorships