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Designing content so it works

   Matching your message to your
             purpose
My perspective
• Journalism – how to build a story
• B2B Sales – how to focus a story
• Applying these skills to content marketing for
  professional firms
The trend
The trend
• Clients want customized solutions

• So, show you understand their world

• They depend on you to watch out for their
  interests
The trend
•   Summarize the trend and historic causes
•   Current situation
•   Thoughts on how it will develop; give reasons
•   Recommendations on how to avoid harm or
    gain a benefit
The how-to
The how-to
• Must be relevant to the audience
• An outcome they want to and can achieve
• NOT what you do for a living! Tangents only

• A process, with steps OR
• A list of success factors
The how-to
• Describe the intended outcome
• List the supplies and equipment needed
• List steps to follow in sequence, OR in order of
  importance
• Avoiding pitfalls and problems
The how-to-
 work-with
The how-to-work-with
• Helps differentiate a commodity or “me-too”
  product or service
• Shows that you care about providing good
  outcomes
• Include information on how to save money
• Cannot be self-serving
The how-to-work-with
• Think of a project that was wildly successful
• Consider the factors that made it so great
• List these, and other factors that allow you to
  achieve best outcomes for your clients

• Do it in the spirit of advising your best friend
The case study
The case study
• Shows not just leading-edge thought, but
  sound implementation
• Many case studies not relevant to audience
• Must be a story
• Must add learning points THEY can use
• Tell it WITH the client for better credibility
The case study
•   The initial situation
•   Steps taken to solve the issues
•   Problems encountered, and their solutions
•   Lessons learned, applicable by the audience
The survey
The survey
•   Must be on a topic your audience cares about
•   Be unique – not information found elsewhere
•   Analyze data, provide your perspective
•   Become more useful when there’s a trend
•   Easy to do using tools like SurveyMonkey
The survey
• Content distributed appropriately
• Match level of detail to the medium
• Consider limited distribution
The opinion
Opinion
• Audience wants informed opinion
• Demonstrates thought leadership
• Shows that you care enough to provide
  guidance at no charge
Long-form opinion
•   Like an opinion article in a newspaper
•   Describe the situation
•   Give your views on its good and bad aspects
•   Recommendations for avoiding a problem or
    gaining a benefit
Opinion: the review
• Like a literary or movie review
• Find a new product/service relevant to your
  audience
• What’s different from the current situation?
• Discuss its good or bad points
The comment
• Like a letter to the editor of a newspaper
• ‘Comments’ section below many news articles
• Keep comments thoughtful; part of your
  brand
Questions? Comments?
                   Criticism?


See “Resources” tab at showyourexpertise.com

                Carl Friesen
     Global Reach Communications Inc.

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The Top 10 Types of Content

  • 1. Designing content so it works Matching your message to your purpose
  • 2. My perspective • Journalism – how to build a story • B2B Sales – how to focus a story • Applying these skills to content marketing for professional firms
  • 4.
  • 5. The trend • Clients want customized solutions • So, show you understand their world • They depend on you to watch out for their interests
  • 6. The trend • Summarize the trend and historic causes • Current situation • Thoughts on how it will develop; give reasons • Recommendations on how to avoid harm or gain a benefit
  • 8.
  • 9. The how-to • Must be relevant to the audience • An outcome they want to and can achieve • NOT what you do for a living! Tangents only • A process, with steps OR • A list of success factors
  • 10. The how-to • Describe the intended outcome • List the supplies and equipment needed • List steps to follow in sequence, OR in order of importance • Avoiding pitfalls and problems
  • 12.
  • 13. The how-to-work-with • Helps differentiate a commodity or “me-too” product or service • Shows that you care about providing good outcomes • Include information on how to save money • Cannot be self-serving
  • 14. The how-to-work-with • Think of a project that was wildly successful • Consider the factors that made it so great • List these, and other factors that allow you to achieve best outcomes for your clients • Do it in the spirit of advising your best friend
  • 16.
  • 17. The case study • Shows not just leading-edge thought, but sound implementation • Many case studies not relevant to audience • Must be a story • Must add learning points THEY can use • Tell it WITH the client for better credibility
  • 18. The case study • The initial situation • Steps taken to solve the issues • Problems encountered, and their solutions • Lessons learned, applicable by the audience
  • 20.
  • 21. The survey • Must be on a topic your audience cares about • Be unique – not information found elsewhere • Analyze data, provide your perspective • Become more useful when there’s a trend • Easy to do using tools like SurveyMonkey
  • 22. The survey • Content distributed appropriately • Match level of detail to the medium • Consider limited distribution
  • 24.
  • 25. Opinion • Audience wants informed opinion • Demonstrates thought leadership • Shows that you care enough to provide guidance at no charge
  • 26. Long-form opinion • Like an opinion article in a newspaper • Describe the situation • Give your views on its good and bad aspects • Recommendations for avoiding a problem or gaining a benefit
  • 27. Opinion: the review • Like a literary or movie review • Find a new product/service relevant to your audience • What’s different from the current situation? • Discuss its good or bad points
  • 28. The comment • Like a letter to the editor of a newspaper • ‘Comments’ section below many news articles • Keep comments thoughtful; part of your brand
  • 29. Questions? Comments? Criticism? See “Resources” tab at showyourexpertise.com Carl Friesen Global Reach Communications Inc.