Hospitality Management offers a full range of services for the hospitality industry, including project management, management, training, consultancy, distribution and support services, spanning the entire investment and operational lifecycle of hospitality organizations. Our aim is to develop potential, save time and create additional value for owners, clients and staff of these organizations. Each of our Team Members has in-depth knowledge of and experience in different areas of the hotel and tourism industry. Shaping the future of the Hospitality Industry through knowledge, people, skills, professionalism and service that will generate quality, growth and return for our customers, ourselves and the market. This is our mission. We aim to be the leading hotel “One-Stop-Shop”.

2. • About
• Services
• Projects
• Partner Companies & Products
• Contacts
www.hospitalitymanagement.ru

3. About our company
www.hospitalitymanagement.ru
Hospitality Management offers a full range of services for the hospitality
industry, including project
management, management, training, consultancy, distribution and support
services, spanning the entire investment and operational lifecycle of hospitality
organizations. Our aim is to develop potential, save time and create additional
value for owners, clients and staff of these organizations.
Each of our Team Members has in-depth knowledge of and experience in different
areas of the hotel and tourism industry.
Shaping the future of the Hospitality Industry through
knowledge, people, skills, professionalism and service that will generate
quality, growth and return for our customers, ourselves and the market. This is our
mission.
We aim to be the leading hotel “One-Stop-Shop”.

4. Our services
Consulting
• Searching for properties, buildings
• Searching for investors, buyers
• Project development
• Project Planning
• Feasibility Study & Market Research
• Concept Development
• Property Conversion
• Purchasing & Tender Services
• Legal Consultation
• Organizational Structure &
Manning, Establishing Corporate
Standards.
• People Search & Assessment
• Pre-opening/Opening & Turnaround
Services
• Budgeting, Cashflow & Investment
Analysis
www.hospitalitymanagement.ru

5. Our services
Hotel Management
• Hotel, SPA & Restaurant Management
• Pre-opening & Conversion Processes
• Turnaround Operations
• Sales & Marketing, Revenue
Management
• Competitor Management
• Pricing & Pricing Management
• Sales
• Revenue Management
Marketing & Distribution
• PR & Marketing Support
• CRM and Guest Loyalty
• E-distribution and Social Media
• Website production, SEO and Content
Management Support
www.hospitalitymanagement.ru

6. Our services
Human resources
• People Search & Assessment
• Organizational structure formation
• Manning planning
• Corporate Standards - Evaluation &
Development
• Professional Knowledge & Skills
Developement
Training
• Trainings and education to Line
employees, Middle and Top
management
• Standard and Tailor made programs
• Pre-opening trainings
• Online education
• Education materials
• Certification programs
• Education & Training Consulting
www.hospitalitymanagement.ru

7. Our services
IT solutions
• Outsourcing (Full cycle) IT services
• IdeaS - Revenue Management
system.
• Property Management systems for
hotels
• Salon Genius – SPA & Beauty
Management system
• Revinate – Electronic Distribution and
Social Media collection and analysis
system.
• Rate Caliper – Rate Shopper
• SEO
• Web-site production
• Mobile Web-site production
• IT Consultancy
• Setup support
• WiFi & Network building
• Internal hotel marketing platform
building
• IT Auditing
• IT Consulting
www.hospitalitymanagement.ru

8. Our services
Quality assessment
• Operational audits
• System audits
• Accounting & Financial Audit
• Pricing Audit
• Sales Audit
• Revenue Management Audit
• Mystery Shopping
• Mystery Calling
• Property Audits
• Location & Market Audit
Outsourcing
• Revenue Management
• Active Sales
• IT support
• Electronic Distribution
• Social Media
• Food & Beverage Outlets
Management
• Spa & Beauty Salon Management
• Concierge Services
www.hospitalitymanagement.ru

9. Sample Projects
Domina Prestige hotel, St Petersburg
• Object: 5* hotel, Italian brand “Domina Hotels”
• Company: OOO “Dominarus”
• Location: St. Petersburg, Moika Emb. 99
• Services: As a manager, our company was in
charge of the complete operations the hotel: pre-
opening
planning, FF&E, budgeting, recruitment, opening
and operational management.
www.hospitalitymanagement.ru

10. Sample Projects
M’istra’l Hotel & SPA, Moscow
• Object: 5* Resort Hotel & SPA
• Company: OOO “Stroy Kapital”
• Location: Istra, Moskovskaya Oblast
• Services: As a manager, our company was
in charge of the complete operations the
hotel: pre-opening
planning, FF&E, budgeting, recruitment, op
ening and operational management.
www.hospitalitymanagement.ru

11. Sample Projects
Andersen Hotel, St Petersburg
• Object: 3* Hotel
• Location: St. Petersburg, Chapigina St. 4
• Services: Turnaround & Crisis
Management, increasing operational profit, cost
management, sales management, staff
reduction & property effectiveness, quality &
service improvements and preparing the
property for investment sale.
www.hospitalitymanagement.ru

12. Sample Projects
Cottage & Housing Area
• Object :
«Obrazsovo», Yekaterinburg, Russia
• Company: OOO “Meteorit”
• Location : Chusovski, Yekaterinburg
• Services: Developing the concept for
the public
zoning, services, hotel, restaurants, sp
orts complex and park & activity areas.
www.hospitalitymanagement.ru

13. Sample Projects
«IBC Murman», Project
Management
• Object: Multi-functional complex
• Company: BB Eiendom, Norway
• Location: Murmansk, Russia
• Services: Concept
Development, Feasibility Study and
Board Services
www.hospitalitymanagement.ru
Development of Hotel Concepts &
Feasibility Studies for reconstructing
Russian Railway Stations
• Object: Reconstruction of railway
stations in several cities across Russia
• Company: RZD
• Location : Moscow, Saint-
Petersburg, Voronezh, Rostov, Nizhny
Novgorod, Grozny, Kaliningrad
• Location: Market research of the
potential for hotel real estate at the
railway stations, development of
suitable hotel concepts for each
location, assessment of operative
income & ROI according to the USAL
system (Uniform Set of Accounts for
the Hotel & Lodging Industry).

14. Sample Projects
Sokos Hotels, St Petersburg
• Object: Staff Training
• Company: OOO “Sokotel”
• Location: St Petersburg, Russia
• Services: Outsourcing training
management for the 3 hotels in the
city, including chain program
implementation, development of
new programs and training.
www.hospitalitymanagement.ru
Karelia Hotel, St Petersburg
• Object: Outsourcing Electronic
Distribution, Social Media &
Revenuemanagement
• Company: OOO “Karelia Hotel”
• Location : St Petersburg, Russia
• Location: They have fully
outsourced their revenue
management, electronic
distribution and social media
management to our company.

15. Partner Companies & Products
www.hospitalitymanagement.ru
Company Services
AHLEI (American Hotel &
Lodging Educational
Institute)
The worlds largest producer of educational programs for the hotel & hospitality
industry – We distribute and represent them in Russia.
www.ahlei.org
IdeaS
Revenue Optimization
Revenue Management & Forecasting System
- we distribute and represent them in Russia.
www.ideas.com
Revinate Electronic Distribution & Social Media Mention Management System
- We distribute and represent them in Russia.
www.revinate.com
Salon Genius SPA & Salon Management System
- We distribute and represent them in Russia & CIS
www.salongenius.com
Rate Caliper Online Rate Shopper
- We distribute and represent them in Russia.
www.ratecaliper.com

16. Our contacts
• Phone:+7 (812) 702 76 73
• Fax: +7 (812) 702 76 74
• Email: blake@hospitalitymanagement.ru
• Site: www.hospitalitymanagement.ru
www.hospitalitymanagement.ru
• Address: Liteiny Pr. 61, 191014 St
Petersburg, Russia
• International mailing address: WP #1288
PL109 Lappeenranta Finland