Projects and Programmes are all about delivering outcomes not outputs

1. © Bestoutcome Limited 201411
Mike Pryor
12th
March 2014
Addicted to Outcomes

2. © Bestoutcome Limited 201422
Senior
Executive
Remind me again why we’re
doing this change
programme
How often does this happen to you ?
Programme
Manager
So how will you know if the
programme has been successful ?
Business Change Manager
Are you sure
you need us to
change ?

3. © Bestoutcome Limited 201433
So what ?
Unless we know
WHERE we are going and WHY it’s a good to place to be
then the likelihood of getting there is very low

4. © Bestoutcome Limited 201444
A few examples of possible confusion
Project
Management
Framework
Smart
Meters
UN
Technology
Needs
Assessment
Railway Bridge
Restaurant
MenuCSU Strategy
(NHS)
British
education
abroad
Music
festival

5. © Bestoutcome Limited 201455
Outputs, outcomes, wozzat ?
Project
Management
Framework
Smart
Meters

6. © Bestoutcome Limited 201466
Outputs, outcomes, wozzat ?
Project
Management
Framework
Smart
Meters
I love my
new PMF
I‘ve got a
Smart
Meter

7. © Bestoutcome Limited 201477
Outputs, outcomes, wozzat ?
Project
Management
Framework
Smart
Meters
I love my
new PMF
I‘ve got a
Smart
Meter
When all projects are
being managed in a
consistent way, giving
visibility of progress
and resource needs
When >65% of our
customers are
actively managing
their energy usage

8. © Bestoutcome Limited 201488
Outputs, outcomes, wozzat ?
Project
Management
Framework
Smart
Meters
I love my
new PMF
I‘ve got a
Smart
Meter
When all projects are
being managed in a
consistent way, giving
visibility of progress
and resource needs
When >65% of our
customers are
actively managing
their energy usage
Fewer failures,
improved RoI
Greater lock-in,
reduced costs,
high ranking
The Big Picture !!!

9. © Bestoutcome Limited 201499
Why am I addicted ?
Shared buy-in and ownership of the end-game
People use outputs and improve their capabilities, enabling businesses to achieve
outcomes

10. © Bestoutcome Limited 20141010
To get from here :
Outcomes,
nay!
So here’s our challenge
Outcomes,
nay!

11. © Bestoutcome Limited 20141111
To here :
Outcomes,
yeah!
And here’s our goal
Outcomes,
yeah!
Business
Outcomes

12. © Bestoutcome Limited 20141212
Which to use ?
How often ?
Who with ?
1. Eat our own dog food
o run a change project, using the outcome-driven approach
2. Collaboration, & more collaboration
o don’t impose the approach, own it together
3. Outcome-driven planning workshops
o build ownership, gain consensus
o get addicted
4. Reward success
o shout about it when you achieve your goals
o re-plan if you’re going to miss them (collaboratively!)
This change
has got to
stick !
Stuffthatworks
Achieving our goal

13. © Bestoutcome Limited 20141313
So help me find the Outcomes here
Project
Management
Framework
Smart
Meters
UN
Technology
Needs
Assessment
Railway Bridge
Restaurant
MenuCSU Strategy
(NHS)
British
education
abroad
Music
festival
Musical
instrument

14. © Bestoutcome Limited 20141414
A final word on addiction

15. © Bestoutcome Limited 20141515
• Programme and project consultants, helping you deliver successful change
• Portfolio/Programme/Project Office (PMO): setup and management
• Programme and Project initiation and best practices
• Assurance, health checks and project repair
• Interim and permanent resourcing
• PM3 is our flagship solution, a Programme and Portfolio Management tool “developed by
practitioners for practitioners”. PM3 focuses on business outcomes, ensuring you deliver the
change instead of just 'carrying out a series of activities‘
• PM3time is our timesheet solution, which can be integrated with PM3
Services
Solutions
Customers
About Bestoutcome
Stand
99

16. © Bestoutcome Limited 20141616
Q&AQ&A
Stand
99
www.bestoutcome.com