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To define the structure, organization, design and
related theories
By BEHSHAD MEHRABI
1. GENERAL
2. Dimensions of Organizational Structure
3. Strategy
4. The size of Organization
5. Technology
6. Enviroment
7. Types of organizational structures
Abstract
Objective:
To define the structure, organization, design and
related theories
 Some basic definitions
The organization is a social phenomenon that
consciously coordinated with certain boundary for the
purpose or objectives, based on a series of works on
permanent basis.
‫دارای‬ ‫و‬ ‫شده‬ ‫هماهنگ‬ ‫آگاهانه‬ ‫طور‬ ‫به‬ ‫كه‬ ‫آید‬ ‫می‬ ‫شمار‬ ‫به‬ ‫اجتماعی‬ ‫ای‬ ‫پدیده‬ ‫سازمان‬
‫سلسله‬ ‫یك‬ ‫اساس‬ ‫بر‬ ،‫اهدافی‬ ‫یا‬ ‫هدف‬ ‫تحقیق‬ ‫برای‬ ‫و‬ ‫بوده‬ ‫مشخصی‬ ‫نسبتا‬ ‫ثغور‬ ‫و‬ ‫حدود‬
.‫كند‬ ‫می‬ ‫فعالیت‬ ‫دائمی‬ ‫مبانی‬
• The Conscious :
Implies that Management
• Social phenomenon
Individuals or groups that are interacting with each
other
• Boundary
Members from non-members distinctive
What is structure?
we define the structure as components of the
organization which is formed with:
I. Complexity
II.Formalization
III.Centralization
What is organization theory?
Is a major that studies the structure and organization
design. Organization theory to both describe and
prescribe the course deals.
organizational behavior
Organizational behavior, attitude and lacking respect to matters
on individuals and small groups are emphasized. Behavior within
organizations, performance, and employee attitudinal variables such
as employee productivity, absenteeism at work, shift work and job
satisfaction focused.
Biological metaphors
The organization phenomena such as trees, animals
or human beings (which we'll assume that you're
reasonably offered by them) that they are living and has
life.
The definition of a system:
System consists of interconnected components are
configured and linked together to form a single whole,
separate from the elements.
Societies are a system. Cars, plants and the human body
are also examples of the types of systems. In these systems,
the data are obtained then modified and converted to
produce those outcomes.
Types of systems:
Usually systems have been classified into open and closed
systems.
 Completely closed system
System, which receives no external source of energy, does
not emit out any energy .
 Open systems
this system has dynamic interaction with environment.
Features of open system:
All the system include three elements of inputs,
processes and outputs. Systems receive materials,
energy, information, human resources and so on, and
convert to the goods, services, resources, waste, etc
ORGANIZATION THEORY, STRUCTURE AND DESIGN-
( OTSD )
How an Organization Creates Value
Organization’s Inputs
Raw materials
Money and capital
Human resources
Information and knowledge
Customers of service organization’s
Organization’s Environment
Shareholders
Suppliers
Distributors
Government
Competitors
Organization’s Conversion Process
Machinery
Computers
Human skills and abilities
Organization’s Outputs
Finished goods
Services
Dividends
Salaries
Value for stakeholders
Lifecycle perspective
. Organizations are born and grow and eventually
Die. Every day, new organizations arise, at the same
time hundreds are dismissed and do not operate .
Lifecycle steps:
1. Entrepreneurs
2. the initial formation
3. formalization and control
4. Complex structure
5. Decline
Objective:
Understanding the dimensions of organizational
structure
 Complexity : which consists of three aspects:
1. Vertical - how deep
2. Horizontal - how wide
3. Geographic - how spread
• Formalization :degree to which rules and procedures are
spelt out in the organization. : So that staff roles are
defined by means of official documents
• Centralization : which implies where decisions are made
in the organization
FACTORS WHICH AFFECT STRUCTURE
 1. STRATEGY
 2. ORGANISATION SIZE
 3. TECHNOLOGY
 4. ENVIRONMENT
Strategy can be defined as the determination of the basic long-
term goals and objectives of the enterprise, and the adoption
of courses of action and allocation of resources necessary for
carrying out the goals.
There are three strategy dimensions
A. Innovation Strategy
B. Cost Minimization Strategy
C. Imitation Strategy
Innovation Strategy emphasizes to introduction of New products and
services.
Cost Minimization Strategy emphasizes tight cost controls,
Avoidance of unnecessary innovation or marketing expenses, And price
cutting.
Imitation Strategy seeks to move into new products or new
Markets only after their viability has already been proven.
Strategy
IMPACT OF STRATEGY ON STRUCTURE
From the above definition the question which arises is whether strategy is premeditated or it
just emerges. There are two views viz.
Planning Mode :
describes strategy as a plan or explicit set of guidelines developed in advance. Managers
identify where they want to go ; and then they develop a systematic and structured plan to get
there. This was the dominant thinking until recently.
Evolutionary Mode :
which is a recent perspective says that Strategy is not necessarily a well-thought-out and
systematic plan .
The advantage of the evolutionary mode is that of being able to cope with both static and
dynamic strategies.
Environmental
Factors
&
Organizational
Factors
Strategy Structure
IMPACT OF STRATEGY ON STRUCTURE
Chandler’s Strategy –structure thesis
Alfred Chandler –a Harvard historian has published his work in the
early 60s with extensive research of large American companies during
The period 1909 and 1959. He said, “ A new strategy required a new or
at least refashioned structure if the enlarged enterprise was to be operated
efficiently…. Unless structure follows strategy, inefficiency results.”
(a) Backward integration
(b) Creating product groups if the variety of products was large
(c) Realizing financial, technological and personnel economies of growth
and size cannot be realized
Time 1 1+1 1+2
Product Diversification Low High
Strategy
Structure Simple Functional Divisional
IMPACT OF SIZE ON ORGANIZATIONAL STRUCTURE
As an organization grows there is bound to be an impact on its structure.
Generally, large organizations- those employing 2000 or more employees
tend to be :
(a) More Specialized
(b) More Departmentalized
(c) Have more vertical levels
(d) More rules and regulations
when compared to smaller organizations.
Furthermore, size affects structure at a decreasing rate for e.g. an
organization of 2000 employees is as it is fairly mechanistic and an
addition of another 500 employees will not have any impact.
But an organization of 300 employees if it adds another 500 employees
will have a substantial impact in terms of developing a more mechanistic
structure
IMPACT OF SIZE ON ORGANIZATIONAL STRUCTURE
Increased Size
Greater
Differentiation
Between Units
Greater Div.
Of Labour
(Job Spln.
Within units)
More Levels
in the
Hierarchy
Less need
for Intraunit
Coordination
More need for
Interunit
Coordination
Larger Unit
Size
More
Formalisation
of Behaviour
More use of
Planning Control
Systems
Structure more
Bureaucratic
(Unskilled variety)
Objective:
To define the technology and earlier research, theories
and technologies relation with structure
Technology
Information, equipment, techniques and processes needed to
transform inputs to outputs is defined as Technology.
Woodward Technology Classification:
1- Small-batch:
Production is based on the order (eg order to tailor clothes)
2- Mass Production:
products produced in large batches (eg, refrigerator manufacturing companies)
3- Continuous-proc :
Continuously automated manufacturing process with maximum complexity (such
as oil refineries and chemical)
IMPACT OF Technology ON ORGANIZATIONAL STRUCTURE
(base on Woodward Classification):
Structural
Characteristics
Small-batch Mass Production Continuous-proc
Proportion of
skilled workers
High Low High
Complexity Low High Low
Formalization Low High Low
Centralization Low High Low
Knowledge-based technologies:
 Woodward Classification is base on producing companies but Less than
half of the organizations are producer so another Classification was
introduced by Charles Peru .
 Two basic dimensions of knowledge-based technology
1) Variability of Duty : Exceptions are related to
diversifications
2) Analyzability : capability of analyzing the problems and
finding solution
Art and Industrial(3) Non-repetitive(4)
Repetitive(1) Engineering(2)
DiversificationLow High
Low
High
Analyzability
Repetitive
Non-repetitive
Classification Technology of Peru
Classification Technology of Peru
1) Repetitive :
With very few Exceptions and easy to analyzing like Bank cashier
2)Engineering
With several Exceptions and easy to analyzing like tax Accounting
3)Art and Industrial
With very few Exceptions and complex to analyzing like Serviceman
1)Non-repetitive
With Several Exceptions and complex to analyzing like researchers
• Environment :
composition of the agencies or the forces that affect
the function of organizations and organization have
little control or no control at all. (Factors outside the
organization)
• General environment
All factors that affect the organization, However, the
dependence of the organization is not clear Such as
economic factors. Political. Social. Culture. Ecological
status.
• Private environment:
Part of the environment that are directly related
to the organization include customers.
Competitors. Institutions .... in achieving its
goals .its Unique and with specific environmental
conditions will be change d.
• Organization Domain :
Range of products , services and markets which
will be influenced by organization.
Environmental Unreliability
All Environments based on "environmental
Unreliability " are different. some are statics and
others are dynamic and it’s a threat to the
effectiveness of the organization so managers are
seeking to way to minimize it
Statics Environment :
 Private environment with Few change in forces
 Without new competitor and low competition.
 without New technological barriers .
 Pressure groups have little activity.
Dynamic Environment :
 Government regulations which affecting working conditions are
changing rapidly.
 New competitors are emerging regularly
 Absorbing raw material is difficult and Consumers' tastes are changing
Environmental Uncertainty
Mechanistic Structure Organic Structure
Simple structure Complex Structure
Low differentiation High Differentiation
Low Integration High Integration
Centralized Decision- Making Decentralized Decision-Making
Standardization Mutual Adjustment
LOW HIGH
Two types of structures were introduced by Burns and Stalkerz
THREE DIMENSIONAL MODEL OF THE
ENVIRONMENT
Stable
Dynamic
Scarce
Complex
Abundant
Simple
Objective:
Understanding the common elements of the
organizations and types of deferent structures
Middle
Line
Support
Staff
Techno-
structure
The Five parts of the Organization
Operative Core
Strategic Apex
Structure in Fives- Manufacturing Firm
VPs
Oper & Mktg.
Plant Mgrs RSMs
Foremen RSMs
Purchasing Assemblers Machine Salespersons Shippers
Agents Operators
(OC)
(SS)
Strategic Planning.
Controller
Personnel Training
Operations Research
Production Scheduling
Works Study
Technocratic clerical
staff
Legal Counsel
Public Relations
Industrial Relations
Research & Devlpt.
Pricing
Payroll
Reception
Mailroom
Cafeteria
Board of Directors
President (SA)
Executive Committee
President’s staff
(TNS)
(ML)
 DIAGRAM OF AN ORGANIZATION
1. OPERATING CORE-
operators who perform the basic work of producing the products and rendering
the services
2. STRATEGIC APEX-
High level managers
3. Middle Line
is created between the Strategic Apex and the Operators.
4. ANALYSTS-
they are required for facilitating coordinating of work through the process of
standardization.
5. SUPPORT STAFF-
role is not standardized but is to provide indirect services. More in the nature of
administrative support.
Deferent structures
The synthesis achieved through the following:
1. Simple Structure:
based on Direct Supervision in which the
Strategic Apex is the key part
2. Machine Bureaucracy:
based on standardization of work processes
in which Technostructure is the key part.
3. Professional Bureaucracy :
has the standardization of skills in
which the Operating Core is the key point.
4. Divisionalized Form :
based on standardized output, in which the
Middle Line is the key part.
5 Adhocracy :
based on Mutual Adjustment in which Support Staff
(sometimes with the Operating Core) is the key part.
Organization theories by Behshad Mehrabi

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Organization theories by Behshad Mehrabi

  • 1. To define the structure, organization, design and related theories By BEHSHAD MEHRABI
  • 2. 1. GENERAL 2. Dimensions of Organizational Structure 3. Strategy 4. The size of Organization 5. Technology 6. Enviroment 7. Types of organizational structures Abstract
  • 3. Objective: To define the structure, organization, design and related theories
  • 4.  Some basic definitions The organization is a social phenomenon that consciously coordinated with certain boundary for the purpose or objectives, based on a series of works on permanent basis. ‫دارای‬ ‫و‬ ‫شده‬ ‫هماهنگ‬ ‫آگاهانه‬ ‫طور‬ ‫به‬ ‫كه‬ ‫آید‬ ‫می‬ ‫شمار‬ ‫به‬ ‫اجتماعی‬ ‫ای‬ ‫پدیده‬ ‫سازمان‬ ‫سلسله‬ ‫یك‬ ‫اساس‬ ‫بر‬ ،‫اهدافی‬ ‫یا‬ ‫هدف‬ ‫تحقیق‬ ‫برای‬ ‫و‬ ‫بوده‬ ‫مشخصی‬ ‫نسبتا‬ ‫ثغور‬ ‫و‬ ‫حدود‬ .‫كند‬ ‫می‬ ‫فعالیت‬ ‫دائمی‬ ‫مبانی‬
  • 5. • The Conscious : Implies that Management • Social phenomenon Individuals or groups that are interacting with each other • Boundary Members from non-members distinctive
  • 6. What is structure? we define the structure as components of the organization which is formed with: I. Complexity II.Formalization III.Centralization
  • 7. What is organization theory? Is a major that studies the structure and organization design. Organization theory to both describe and prescribe the course deals.
  • 8. organizational behavior Organizational behavior, attitude and lacking respect to matters on individuals and small groups are emphasized. Behavior within organizations, performance, and employee attitudinal variables such as employee productivity, absenteeism at work, shift work and job satisfaction focused.
  • 9. Biological metaphors The organization phenomena such as trees, animals or human beings (which we'll assume that you're reasonably offered by them) that they are living and has life.
  • 10. The definition of a system: System consists of interconnected components are configured and linked together to form a single whole, separate from the elements. Societies are a system. Cars, plants and the human body are also examples of the types of systems. In these systems, the data are obtained then modified and converted to produce those outcomes.
  • 11. Types of systems: Usually systems have been classified into open and closed systems.  Completely closed system System, which receives no external source of energy, does not emit out any energy .  Open systems this system has dynamic interaction with environment.
  • 12. Features of open system: All the system include three elements of inputs, processes and outputs. Systems receive materials, energy, information, human resources and so on, and convert to the goods, services, resources, waste, etc
  • 13. ORGANIZATION THEORY, STRUCTURE AND DESIGN- ( OTSD ) How an Organization Creates Value Organization’s Inputs Raw materials Money and capital Human resources Information and knowledge Customers of service organization’s Organization’s Environment Shareholders Suppliers Distributors Government Competitors Organization’s Conversion Process Machinery Computers Human skills and abilities Organization’s Outputs Finished goods Services Dividends Salaries Value for stakeholders
  • 14. Lifecycle perspective . Organizations are born and grow and eventually Die. Every day, new organizations arise, at the same time hundreds are dismissed and do not operate .
  • 15. Lifecycle steps: 1. Entrepreneurs 2. the initial formation 3. formalization and control 4. Complex structure 5. Decline
  • 16. Objective: Understanding the dimensions of organizational structure
  • 17.  Complexity : which consists of three aspects: 1. Vertical - how deep 2. Horizontal - how wide 3. Geographic - how spread • Formalization :degree to which rules and procedures are spelt out in the organization. : So that staff roles are defined by means of official documents • Centralization : which implies where decisions are made in the organization
  • 18. FACTORS WHICH AFFECT STRUCTURE  1. STRATEGY  2. ORGANISATION SIZE  3. TECHNOLOGY  4. ENVIRONMENT
  • 19.
  • 20. Strategy can be defined as the determination of the basic long- term goals and objectives of the enterprise, and the adoption of courses of action and allocation of resources necessary for carrying out the goals. There are three strategy dimensions A. Innovation Strategy B. Cost Minimization Strategy C. Imitation Strategy Innovation Strategy emphasizes to introduction of New products and services. Cost Minimization Strategy emphasizes tight cost controls, Avoidance of unnecessary innovation or marketing expenses, And price cutting. Imitation Strategy seeks to move into new products or new Markets only after their viability has already been proven. Strategy
  • 21. IMPACT OF STRATEGY ON STRUCTURE From the above definition the question which arises is whether strategy is premeditated or it just emerges. There are two views viz. Planning Mode : describes strategy as a plan or explicit set of guidelines developed in advance. Managers identify where they want to go ; and then they develop a systematic and structured plan to get there. This was the dominant thinking until recently. Evolutionary Mode : which is a recent perspective says that Strategy is not necessarily a well-thought-out and systematic plan . The advantage of the evolutionary mode is that of being able to cope with both static and dynamic strategies. Environmental Factors & Organizational Factors Strategy Structure
  • 22. IMPACT OF STRATEGY ON STRUCTURE Chandler’s Strategy –structure thesis Alfred Chandler –a Harvard historian has published his work in the early 60s with extensive research of large American companies during The period 1909 and 1959. He said, “ A new strategy required a new or at least refashioned structure if the enlarged enterprise was to be operated efficiently…. Unless structure follows strategy, inefficiency results.” (a) Backward integration (b) Creating product groups if the variety of products was large (c) Realizing financial, technological and personnel economies of growth and size cannot be realized Time 1 1+1 1+2 Product Diversification Low High Strategy Structure Simple Functional Divisional
  • 23.
  • 24. IMPACT OF SIZE ON ORGANIZATIONAL STRUCTURE As an organization grows there is bound to be an impact on its structure. Generally, large organizations- those employing 2000 or more employees tend to be : (a) More Specialized (b) More Departmentalized (c) Have more vertical levels (d) More rules and regulations when compared to smaller organizations. Furthermore, size affects structure at a decreasing rate for e.g. an organization of 2000 employees is as it is fairly mechanistic and an addition of another 500 employees will not have any impact. But an organization of 300 employees if it adds another 500 employees will have a substantial impact in terms of developing a more mechanistic structure
  • 25. IMPACT OF SIZE ON ORGANIZATIONAL STRUCTURE Increased Size Greater Differentiation Between Units Greater Div. Of Labour (Job Spln. Within units) More Levels in the Hierarchy Less need for Intraunit Coordination More need for Interunit Coordination Larger Unit Size More Formalisation of Behaviour More use of Planning Control Systems Structure more Bureaucratic (Unskilled variety)
  • 26. Objective: To define the technology and earlier research, theories and technologies relation with structure
  • 27. Technology Information, equipment, techniques and processes needed to transform inputs to outputs is defined as Technology. Woodward Technology Classification: 1- Small-batch: Production is based on the order (eg order to tailor clothes) 2- Mass Production: products produced in large batches (eg, refrigerator manufacturing companies) 3- Continuous-proc : Continuously automated manufacturing process with maximum complexity (such as oil refineries and chemical)
  • 28. IMPACT OF Technology ON ORGANIZATIONAL STRUCTURE (base on Woodward Classification): Structural Characteristics Small-batch Mass Production Continuous-proc Proportion of skilled workers High Low High Complexity Low High Low Formalization Low High Low Centralization Low High Low
  • 29. Knowledge-based technologies:  Woodward Classification is base on producing companies but Less than half of the organizations are producer so another Classification was introduced by Charles Peru .  Two basic dimensions of knowledge-based technology 1) Variability of Duty : Exceptions are related to diversifications 2) Analyzability : capability of analyzing the problems and finding solution
  • 30. Art and Industrial(3) Non-repetitive(4) Repetitive(1) Engineering(2) DiversificationLow High Low High Analyzability Repetitive Non-repetitive Classification Technology of Peru
  • 31. Classification Technology of Peru 1) Repetitive : With very few Exceptions and easy to analyzing like Bank cashier 2)Engineering With several Exceptions and easy to analyzing like tax Accounting 3)Art and Industrial With very few Exceptions and complex to analyzing like Serviceman 1)Non-repetitive With Several Exceptions and complex to analyzing like researchers
  • 32.
  • 33. • Environment : composition of the agencies or the forces that affect the function of organizations and organization have little control or no control at all. (Factors outside the organization) • General environment All factors that affect the organization, However, the dependence of the organization is not clear Such as economic factors. Political. Social. Culture. Ecological status.
  • 34. • Private environment: Part of the environment that are directly related to the organization include customers. Competitors. Institutions .... in achieving its goals .its Unique and with specific environmental conditions will be change d. • Organization Domain : Range of products , services and markets which will be influenced by organization.
  • 35. Environmental Unreliability All Environments based on "environmental Unreliability " are different. some are statics and others are dynamic and it’s a threat to the effectiveness of the organization so managers are seeking to way to minimize it
  • 36. Statics Environment :  Private environment with Few change in forces  Without new competitor and low competition.  without New technological barriers .  Pressure groups have little activity. Dynamic Environment :  Government regulations which affecting working conditions are changing rapidly.  New competitors are emerging regularly  Absorbing raw material is difficult and Consumers' tastes are changing
  • 37. Environmental Uncertainty Mechanistic Structure Organic Structure Simple structure Complex Structure Low differentiation High Differentiation Low Integration High Integration Centralized Decision- Making Decentralized Decision-Making Standardization Mutual Adjustment LOW HIGH Two types of structures were introduced by Burns and Stalkerz
  • 38. THREE DIMENSIONAL MODEL OF THE ENVIRONMENT Stable Dynamic Scarce Complex Abundant Simple
  • 39. Objective: Understanding the common elements of the organizations and types of deferent structures
  • 40. Middle Line Support Staff Techno- structure The Five parts of the Organization Operative Core Strategic Apex
  • 41. Structure in Fives- Manufacturing Firm VPs Oper & Mktg. Plant Mgrs RSMs Foremen RSMs Purchasing Assemblers Machine Salespersons Shippers Agents Operators (OC) (SS) Strategic Planning. Controller Personnel Training Operations Research Production Scheduling Works Study Technocratic clerical staff Legal Counsel Public Relations Industrial Relations Research & Devlpt. Pricing Payroll Reception Mailroom Cafeteria Board of Directors President (SA) Executive Committee President’s staff (TNS) (ML)
  • 42.  DIAGRAM OF AN ORGANIZATION 1. OPERATING CORE- operators who perform the basic work of producing the products and rendering the services 2. STRATEGIC APEX- High level managers 3. Middle Line is created between the Strategic Apex and the Operators. 4. ANALYSTS- they are required for facilitating coordinating of work through the process of standardization. 5. SUPPORT STAFF- role is not standardized but is to provide indirect services. More in the nature of administrative support.
  • 43. Deferent structures The synthesis achieved through the following: 1. Simple Structure: based on Direct Supervision in which the Strategic Apex is the key part 2. Machine Bureaucracy: based on standardization of work processes in which Technostructure is the key part. 3. Professional Bureaucracy : has the standardization of skills in which the Operating Core is the key point. 4. Divisionalized Form : based on standardized output, in which the Middle Line is the key part. 5 Adhocracy : based on Mutual Adjustment in which Support Staff (sometimes with the Operating Core) is the key part.