This document discusses how Usertap.io provides a solution for businesses to leverage artificial intelligence technologies through chatbots to connect with customers via messaging platforms. Usertap.io allows businesses to create and maintain chatbots without requiring an in-house engineering team by offering a no-code platform. The platform aims to help fill the gap between businesses equipped to connect with customers through messaging and consumers' desire to use messaging to communicate with businesses. Case studies show chatbots created through Usertap.io can increase customer interactions by 40% and shift 50% of customer interactions to messaging as seen with KLM.
13. Be where your customers are:
The KLM Case Study
usertap.io
40%increase in KLM’s user
interactions since chatbot
creation
14. Be where your customers are:
The KLM Case Study
usertap.io
50 %of all KLM’s customer interactions
are made through messaging apps
+
15. Be where your customers are:
The KLM Case Study
usertap.io
“Customers are much more at ease when
reaching out to companies through the
channels they already use”
16. Be where your customers are:
Save development and maintenance costs
usertap.io
Firms from all sectors are now deciding to join the movement by creating
accounts and have chatbots to handle customers on the main messaging
platforms, answering queries in a dozen of languages 24/7.
Usertap.io is there to help businesses, that do not have the R&D budget of companies like these
to leverage messaging platforms and reach a high level of quality in customer management.
17. Be where your customers are:
Save development and maintenance costs
usertap.io
Usertap will save you time and money.
You’ll be able to interact with your customers and grow your business for a fraction of the development and
maintenance cost.
