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Strategic Planning
UNIT-IV NMBA-041
Strategic Planning
Strategic Planning is making decisions about:
• Determining the organization’s mission;
• Formulating policies to guide the organization in
establishing objectives, choosing a strategy, and
implementing the chosen strategy;
• Establishing long-range and short-range objectives to
achieve the organization’s mission;
• Determining the strategies that are to be used in
achieving the organization’s mission
STRATEGIC ACTION PLANNING
SWOT Analysis
VISION
STRATEGIC AREAS FOR DEVELOPMENT
STRATEGIC OBJECTIVES
Strategic
Action 4
Strategic
Action 3
MISSION
Internal Environment
Strengths
Weaknesses
- Value systems
- Culture
- Staffing
- Support systems, operating environment
The long range objectives that
will drive the development
process and stretch the
organization to achieve them.
External Environment
Opportunities
Threats
- The changing environment
- The demand for new products
- The economic environment
- Availability of resources
Strategic
Action 2
Strategic
Action 1
EVALUATION/FEEDBACK
The reason for the
existence of the
organization & establishes
the values, beliefs &
guidelines for the conduct
of business
Steps of a Strategic Plan
• Where is your agency in its development
RIGHT now?
• Assess the Internal and External
Environments
– SWOT Analysis
S Str e n gth s
W We a k n e s se s
Internal Environment
O Op p o r tu n itie s
T Th r e a ts
External Environment
Importance of Planning
• Most important function of management
– The difference between higher profits or huge
loses, expansion or failure
• All managers are involved with planning in
some way
– Deciding to expand and build a new building to
deciding on work schedules
Importance of Planning
• Mangers use their plans to determine whether the
business is making progress
• It encourages managers to be more specific in their
decisions
• Planning in a large business is like a jigsaw puzzle.
All the pieces must work together
– Coordination to avoid conflict & missed opportunities
– Sharing plans between departments helps each see how
their plans effect another
Levels of Planning
Managers plan on two levels
• Strategic planning (upper management)
– Long term
– Provides broad goals & direction for the entire
business
• Operational (mid-level management)
– Short term
– Identifies specific activities for EACH area of the
business
Planning Tools
• Budgets – most widely used tool
• Schedules – deadlines
• Standards – Quality, Quantity, Time, Cost
• Policies – general rule for the whole business
• Procedure – steps followed to perform certain work
• Research – Gathering information
Prentice Hall, Inc. © 2006 9-9
Strategy Implementation
Structure follows strategy –
–New strategy is created
–New administrative problems emerge
–Economic performance declines
–New appropriate structure is invented
–Profit returns to previous level
Prentice Hall, Inc. © 2006 9-10
Strategy Implementation
Stages of Corporate Development –
–Stage I: Simple structure
–Stage II: Functional structure
–Stage III: Divisional structure
–Stage IV: Beyond SBU’s
Prentice Hall, Inc. © 2006 9-11
Strategy Implementation
Blocks to Changing Stages –
–Loyalty to comrades
–Task oriented
–Single-mindedness
–Working in isolation
Organizational Life Cycle
Three levels of strategy in organizations—corporate,
business, and functional strategies.
Corporate Directional Strategies
Corporate Strategy
Directional Strategy –
–3 Grand Strategies
•Growth strategies
•Stability strategies
•Retrenchment strategies
Corporate Strategy
Growth Strategies --
–External mechanisms
•Mergers
•Acquisitions
•Strategic alliances
Corporate Strategy
Stability Strategies --
–Pause/proceed with caution
–No change
–Profit strategies
Corporate Strategy
Retrenchment Strategies --
–Turnaround
–Captive Company Strategy
–Selling out
–Bankruptcy
–Liquidation
Strategy methods
Three strategy methods
Mergers and acquisitions
• A merger is the combination of two previously
separate organisations, typically as more or
less equal partners.
• An acquisition involves one firm taking over
the ownership (‘equity’) of another, hence the
alternative term ‘takeover’.
Integration in M&A
Integration in M&A
Approaches to integration:
• Absorption – strong strategic interdependence and little need
for organisational autonomy. Rapid adjustment of the
acquired company’s strategies, culture and systems.
• Preservation – little interdependence and a high need for
autonomy. Old strategies, cultures and systems can be
continued much as before.
• Symbiosis – strong strategic interdependence, but a high need
for autonomy. Both the acquired firm and acquiring firm learn
and adopt the best qualities from each other.
• Holding – a residual category – with little to gain by
integration. The acquisition will be ‘held’ temporarily before
being sold on, so the acquired unit is left largely alone.
Strategic alliances
• A strategic alliance is where two or more
organisations share resources and activities to
pursue a strategy.
• Collective strategy is about how the whole
network of alliances of which an organisation is a
member competes against rival networks of
alliances.
• Collaborative advantage is about managing
alliances better than competitors.
What is meant by Strategic Alliance?
Definition 1:
An agreement between two or more individuals or entities
stating that the involved parties will act in a certain way in
order to achieve a common goal. Strategic alliance usually
make sense when the parties involved have
Complementary strengths.
Definition 2:
Strategic alliances are innovative and interesting forms of
relationships between organizations. Organizations create
alliances in their quest to compete against fast & nimble
competitors.
What is Meant by Strategic Alliance? cont’d
Definition 3:
Strategic alliances are agreements
between companies (partners) to reach
objectives of a common interest. Alliances
are among the various options which
companies can use to achieve their goals.
They are based on cooperation between
companies.
Purposes of Strategic Alliances
• Competition is shifting from a "firm versus firm perspective"
to a "supply chain versus supply chain perspective."
Therefore, firms seeking competitive advantage are
participating in cooperative supply chain arrangements, such
as strategic alliances, which combine their individual
strengths & unique resources.
• Enabling a firm to focus resources on its core skills &
competencies while acquiring other components or
capabilities it lacks from the marketplace.
• Alliances can often improve market power of a firm because
either the alliance partner is a customer for the product or
because the distribution channels & buying power of the
partners can be combined
Purposes of Strategic Alliances cont’d
• Alliances enable buying & supplying firms to combine their
individual strengths & work together to reduce non-value-
adding activities & facilitate improved performance.
• In order for both parties to remain committed to this form of
relationship, mutual benefit must exist (i.e. a "win-win"
relationship)
Success Factors
• Selection:
– Strategically evaluate which upstream & downstream members
should be included in the supply chain to create a highly
competitive & efficient supply network.
– Selecting strategic partner should be based on company’s goals,
objectives & values system.
– Select partners who have competencies in collaboration & those
who already have a proven ability to work in a collaborative
environment.
• Intention:
Both partners should acknowledge their mutual dependence &
their willingness to work for the survival & prosperity of the
relationship.
Success Factors cont’d
• Trust:
– Existence of trust in a relationship reduces perception of risk
associated with opportunistic behavior as this generates greater
profits & serve customers better
• Communication:
– Communication is critical for building successful relationships to
achieve the benefits of collaboration as it allows partners to
understand alliance goals, roles, responsibilities & helps with the
sharing & dissemination of individual experiences
• Conflict Resolution:
– Firms should be motivated to engage in joint problem solving as they
are, by definition, linked together to manage an environment that
was more uncertain & turbulent than each one could control.
Types of Strategic Alliances
• Joint Venture: an agreement by two or more parties to form
a single entity to undertake a certain project. Each of the
businesses has an equity stake in the individual business and
share revenues, expenses & profits.
• Outsourcing
• Global Strategic Alliances: working partnerships between
companies (often more than 2) across national boundaries &
increasingly across industries. Sometimes formed between
company & a foreign government, or among companies &
governments
Types of Strategic Alliances cont’d
• Equity strategic alliance: an alliance in which 2 or
more firms own different percentages of the
company they have formed by combining some of
their resources & capabilities to create a competitive
advantage.
• Non- equity strategic alliance: an alliance in which 2
or more firms develop a contractual-relationship to
share some of their unique resources & capabilities
to create a competitive advantage.
Types of Strategic Alliances cont’d
• R&D: Strategic alliances based around R&D tend to fall into
the joint venture category, where two or more businesses
decide to embark on a research venture through forming a
new entity.
• Franchising: is an excellent way of quickly rolling out a
successful concept nationwide. Franchisees pay a set-up
fee & agree to ongoing payments so the process is
financially risk-free for the company. However, downsides
do exist, particularly with the loss of control over how
franchisees run their franchise.
Examples of Alliances
• Nokia and Microsoft in alliance to make Zune phone
• Star Alliance – Airlines alliances.
• Philips and Sony jointly launched the mini-CD.
• Nestlé and Fonterra Sign Agreement on Dairy Alliance for the
America
• McDonald’s with Disney, Coca-Cola & Walmart
• Online grocer Webvan Group forms alliances with foodmakers:
Kellogg, Nestle, Pillsbury, Quaker
Types of strategic alliance
There are two main kinds of ownership in strategic
alliances:
• Equity alliances involve the creation of a new
entity that is owned separately by the partners
involved.
• Non-equity alliances are typically looser,
without the commitment implied by ownership.
Equity alliances
• The most common form of equity alliance is the
joint venture, where two organisations remain
independent but set up a new organisation jointly
owned by the parents.
• A consortium alliance involves several partners
setting up a venture together.
Non-equity alliances
• Non-equity alliances are often based on
contracts.
• Three common forms of non-equity alliance:
Franchising.
Licensing.
Long-term subcontracting.
Motives for alliances
• Scale alliances – lower costs, more bargaining
power and sharing risks.
• Access alliances – partners provide needed
capabilities (e.g. distribution outlets or licenses to
brands)
• Complementary alliances – bringing together
complementary strengths to offset the other
partner’s weaknesses.
• Collusive alliances – to increase market power.
Usually kept secret to evade competition
regulations.
Strategic alliance processes
Two themes are vital to success in alliances:
• Co-evolution – the need for flexibility and change
as the environment, competition and strategies of
the partners evolve.
• Trust – partners need to behave in a trustworthy
fashion throughout the alliance.
Comparing acquisitions, alliances and
organic development
Key success factors
Portfolio Analysis
• Portfolio analysis
– management views its product lines and business
units as a series of investments from which it
expects a profitable return
Different Portfolio Models
There are different portfolio models.
However, in this course, two of them will be
discussed.
• The BCG growth-share matrix, introduced by
the Boston Consulting Group.
• The business strength-industry attractiveness
matrix associated with General Electric and
McKinsey & Co.
FUNCTIONAL STRATEGIES
EVERY BUSINESS UNIT DEVELOPS FUNCTIONAL STRATEGIES FOR EACH MAJOR
DEPARTMENT
• MARKETING STRATEGY
• FINANCIAL STRATEGY
• RESEARCH & DEVELOPMENT STRATEGY
• OPERATIONS STRATEGY
• PURCHASING STRATEGY
• LOGISTICS STRATEGY
• HUMAN RESOURCES STRATEGY
• INFORMATION TECHNOLOGY STRATEGY
BASIC MARKET-PRODUCT STRATEGIES
THE CUSTOMER-PRODUCT DECISION
WHO IS OUR PRIMARY CUSTOMER?
WHAT KIND OF PRODUCT DO WE INTEND TO OFFER?
CUSTOMERS
EXISTING NEW
EXISTING - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
MARKET MARKET
PENETRATION DEVELOPMENT
PRODUCTS OR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
SERVICES
PRODUCT DIVERSIFICATION
DEVELOPMENT INNOVATION
NEW - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
MARKETING STRATEGIES:
THE CUSTOMER-PRODUCT DECISION
MARKET PENETRATION STRATEGY
(Stay in current markets with existing products)
INCREASE RATE OF PURCHASE/CONSUMPTION
ATTRACT RIVAL’S CUSTOMERS
BUY OUT RIVALS
CONVERT NON-USERS INTO CURRENT USERS
MARKET DEVELOPMENT STRATEGY
(Find new markets for current products)
ENTER NEW GEOGRAPHICAL MARKETS
FIND NEW USES FOR EXISTING PRODUCTS
FIND NEW TARGET MARKETS
PRODUCT DEVELOPMENT STRATEGY
(Develop new products for existing markets)
IMPROVE FEATURES
IMPROVE QUALITY/RELIABILITY/DURABILITY
ENHANCE AESTHETICS/STYLING
ADD MODELS
DIVERSIFICATION STRATEGY
(Develop new products for new markets)
BCG Growth—Share Matrix
Figure 7-3
BCG Matrix
• Question marks
– new products with the potential for success but
need a lot of cash for development
• Stars
– market leaders that are typically at or nearing the
peak of their product life cycle and are able to
generate enough cash to maintain their high share
of the market and usually contribute to the
company’s profits
BCG Matrix
• Cash cows
– products that bring in far more money than is
needed to maintain their market share
• Dogs
– products with low market share and do not have
the potential to bring in much cash
BCG Matrix—Limitations
• Use of highs and lows to form categories is too
simplistic.
• Link between market share and profitability is
questionable.
• Growth rate is only one aspect of industry
attractiveness.
• Product lines or business units are considered
only in relation to one competitor.
• Market share is only one aspect of overall
competitive position.
Advantages and Limitations of
Portfolio Analysis
Advantages
• Encourages top management to evaluate each of the
corporation’s businesses individually and to set
objectives and allocate resources for each
• Stimulates the use of externally oriented data to
supplement management’s judgment
• Raises the issue of cash flow availability to use in
expansion and growth
Managing the Multibusiness
Corporation
• Structure of the Multidivisional Company
o Theory of the M-form
o The divisionalized firm in practice
• The Role of Corporate Management
• Managing the Corporate Portfolio
o Portfolio planning techniques
o Value-creation through corporate
restructuring
• Managing Individual Businesses
• Managing Internal Linkages
• Recent Trends
The Functions of Corporate Management
—Decisions over diversification, acquisition,
divestment
—Resource allocation between businesses.
— Business strategy formulation
—Monitoring and controlling business
performance
—Sharing and transferring resources and
capabilities
Managing
linkages
between
businesses
Managing the
individual
businesses
Managing the
Corporate
Portfolio
The Development of Strategic Planning Techniques:
General Electric in the 1970’s
Late 1960’s: GE encounters problems of direction,
coordination, control, and profitability
Corporate planning responses:
 Portfolio Planning Models —matrix-based frameworks
for evaluating business unit performance, formulating
business strategies, and allocating resources
 Strategic Business Units —GE reorganized around
SBUs (business comprising a strategically-distinct
group of closely-related products
 PIMS —a database which quantifies the impact of
strategy on performance. Used to appraise SBU
performance and guide business strategy formulation
Portfolio Planning Models: Their
Uses in Strategy Formulation
• Allocating resources-- the analysis indicates both the
investment requirements of different businesses and their
likely returns
• Formulating business-unit strategy-- the analysis yields
simple strategy recommendations (e.g..: “build”, “hold”, or
“harvest”)
• Setting performance targets-- the analysis indicates likely
performance outcomes in terms of cash flow and ROI
• Portfolios balance-- the analysis can assist in corporate
goals such as a balanced cash flow and balance of growing
and declining businesses.
Low
Medium
High
Low Medium High
IndustryAttractiveness
Portfolio Planning Models:
The GE/ McKinsey Matrix
Industry Attractiveness Criteria Business Unit Position
- Market size - Market share (domestic,
- Market growth global, and relative)
- Industry profitability - Competitive position
- Inflation recovery - Relative profitability
- Overseas sales ratio
Business Unit Position
Corporate Parenting
• Corporate parenting
– views a corporation in terms of resources and
capabilities that can be used to build business unit
value as well as generate synergies across
business units
Corporate Parenting
• Generates corporate strategy by focusing on
the core competencies of the parent
corporation and the value created from the
relationship between the parent and its
businesses
Developing a Corporate
Parenting Strategy
1. Examine each business unit in terms of its
strategic factors
2. Examine each business unit in terms of areas
in which performance can be improved
3. Analyze how well the parent corporation fits
with the business unit
INTRODUCTION
BOSTON CONSULTING GROUP (BCG)
MATRIX is developed by BRUCE
HENDERSON of the BOSTON
CONSULTING GROUP IN THE EARLY
1970’s.
According to this technique, businesses or
products are classified as low or high
performers depending upon their market
growth rate and relative market share.
MARKET SHARE
• Market share is the percentage of the total market that is
being serviced by your company, measured either in revenue
terms or unit volume terms.
• RELATIVE MARKET SHARE
• RMS = Business unit sales this year
Leading rival sales this year
• The higher your market share, the higher proportion of the
market you control.
MARKET GROWTH
RATE
• Market growth is used as a measure of a market’s
attractiveness.
• MGR = Individual sales - individual sales
this year last year
Individual sales last year
• Markets experiencing high growth are ones where the total
market share available is expanding, and there’s plenty of
opportunity for everyone to make money.
THE BCG GROWTH-SHARE
MATRIX
• It is a portfolio planning model which is based on the
observation that a company’s business units can be classified
in to four categories:
 Stars
 Question marks
 Cash cows
 Dogs
• It is based on the combination of market growth and market
share relative to the next best competitor.
STARS
High growth, High market share
• Stars are leaders in business.
• They also require heavy investment, to
maintain its large market share.
• It leads to large amount of cash
consumption and cash generation.
• Attempts should be made to hold the
market share otherwise the star will
become a CASH COW.
CASH COWS
Low growth , High market share
• They are foundation of the company and
often the stars of yesterday.
• They generate more cash than required.
• They extract the profits by investing as little
cash as possible
• They are located in an industry that is
mature, not growing or declining.
DOGS
Low growth, Low market share
• Dogs are the cash traps.
• Dogs do not have potential to bring in
much cash.
• Number of dogs in the company should be
minimized.
• Business is situated at a declining stage.
QUESTION MARKS
High growth , Low market share
• Most businesses start of as question marks.
• They will absorb great amounts of cash if the
market share remains unchanged, (low).
• Why question marks?
• Question marks have potential to become star
and eventually cash cow but can also become
a dog.
• Investments should be high for question
marks.
MAIN STEPS OF BCG MATRIX
• Identifying and dividing a company into SBU.
• Assessing and comparing the prospects of
each SBU according to two criteria :
1. SBU’S relative market share.
2. Growth rate OF SBU’S industry.
• Classifying the SBU’S on the basis of BCG
matrix.
• Developing strategic objectives for each SBU.
BCG MATRIX WITH CASH FLOW
BENEFITS
• BCG MATRIX is simple and easy to understand.
• It helps you to quickly and simply screen the
opportunities open to you, and helps you
think about how you can make the most of
them.
• It is used to identify how corporate cash
resources can best be used to maximize a
company’s future growth and profitability.
LIMITATIONS
• BCG MATRIX uses only two dimensions,
Relative market share and market growth rate.
• Problems of getting data on market share and
market growth.
• High market share does not mean profits all
the time.
• Business with low market share can be
profitable too.
PRACTICAL USE
• MAHINDRA & MAHINDRA
• HLL
• IES
BCG MATRIX
scorpio
Jeep
balero
CONCLUSION
Though BCG MATRIX has its limitations it is one of the
most FAMOUS AND SIMPLE portfolio planning matrix
,used by large companies having multi-products.
Portfolio analysis
• BCG Growth-Share Matrix
– question marks, dogs, cash cows, stars
• GE- Nine Cell Matrix
Growth
Rate
Relative Market Share
Stars
Question
Marks
Cash
Cows
Dogs
Boston Consulting Group Matrix
Growth
Rate
Relative Market Share
1.0High Low
Soft
Drinks
Frito
Lay
KFC
Pizza
Hut
Taco
Bell
Low
High
10%
BCG Matrix for PepsiCo - Early 1990s
Growth
Rate
Relative Market Share
.75High Low
Soft
Drinks
Frito
Lay
KFC
Pizza
HutTaco
Bell
Low
High
5%
BCG Matrix for PepsiCo - Early 1990s
Competitive Strengths
Attractiveness
Invest
Grow
Low
High
LowHigh
Harvest
Divest
Hold
GE 9 Cell Matrix
Competitive Strengths
Attractiveness
Low
High
LowHigh
GE 9 Cell Matrix for Pepsico
Soft Drinks
Snack Foods
Portfolio Planning Models:
Applying the BCG Matrix to BM Foods Inc.
Annualrealrateofmarketgrowth(%)
Relative market share
2 1.5 1 0.5 0.1
-20246810
Frozen food
division
Fruit juices
division
Bakery division
Health foods
division
Current position Previous position. Area of circle proportional to $ sales.
Matrix uses business
strength compared to
market attractiveness
 Business strength (strong,
average, or weak).
 Market attractiveness
(high, medium, low).
GE Multi-factor Matrix
High Low
High
Low
BUSINESS POSITION
MARKETATTRACTIVENESS
Medium
Medium
INVEST INVEST PROTECT
INVEST PROTECT HARVEST
PROTECT HARVEST DIVEST
The GE
Business Screen
Market Attractiveness Matrix (GE)
BUSINESS POSITON
STRONG
MARKETATTRACTIVENESS
LOWMEDIUMHIGH
MEDIUM WEAK
Low Attractiveness
Medium Attractiveness
High Attractiveness
GE Nine Cell
Attractiveness/Strength Matrix
• Use quantitative measures of industry
attractiveness and business strength to plot
location of each business in matrix
• Each business unit appears as a circle
• area of circle can represent relative size of industry
with pie slice showing the company’s market share
Industry(Product-Market)Attractiveness
Business Strength-Competitive Position
Strong Average Weak
High
Medium
Low
Winners
Winners Winners
Profit
Producers
Average
Business
Question
marks
Losers Losers
Losers
McKinsey GE Stoplight Matrix
The Porter Competitive Model
Used to understand and evaluate the
structure of an industry’s business
environment and the threats of
competition to a specific company.
Porter Competitive Model
Intra-Industry
Rivalry
Strategic Business Unit
Bargaining
Power
of Buyers
Bargaining
Power
of Suppliers
Substitute
Products
and Services
Potential
New Entrants
Two Strategic Objectives
• Create effective links with customers and
suppliers
• Create barriers to new entrants and substitute
products
Primary and Supporting Strategies
• Differentiation Strategy (Primary)
• Low Cost Strategy (Primary)
• Innovation (Supporting)
• Growth (Supporting)
• Alliance (Supporting)
Porter Competitive Model Tips
1. To incorrectly define the industry can cause major
problems in doing Section I of the analysis term paper.
2. You must identify the specific market being evaluated.
3. Your analysis company is the Strategic Business Unit.
4. Identify rivals by name for majors, by category for minor
rivals if needed to present the best possible profile of
rivals.
Porter Competitive Model
5. Be sure to address the power implications of both
customers and suppliers. Power buys them what?
6. Identify buyers and suppliers by categories versus
companies.
7. Summarize your Porter Model analysis.
Strategic Choices
Corporate Strategy and
Diversification
outcomes
• Identify alternative strategy options, including
market penetration, product development, market
development and diversification.
• Distinguish between different diversification
strategies (related and conglomerate
diversification) and evaluate diversification drivers.
outcomes
• Assess the relative benefits of vertical integration
and outsourcing.
• Analyse the ways in which a corporate parent can
add or destroy value for its portfolio of business
units.
• Analyse portfolios of business units and judge
which to invest in and which to divest.
Strategic directions and
corporate-level strategy
Strategic directions and corporate-level strategy
Corporate strategy directions
Corporate strategy directions
Diversification
• Diversification involves increasing the range of
products or markets served by an organisation.
• Related diversification involves diversifying into
products or services with relationships to the
existing business.
• Conglomerate (unrelated) diversification
involves diversifying into products or services
with no relationships to the existing businesses.
Thanks
99

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Unit 4 sm

  • 2. Strategic Planning Strategic Planning is making decisions about: • Determining the organization’s mission; • Formulating policies to guide the organization in establishing objectives, choosing a strategy, and implementing the chosen strategy; • Establishing long-range and short-range objectives to achieve the organization’s mission; • Determining the strategies that are to be used in achieving the organization’s mission
  • 3. STRATEGIC ACTION PLANNING SWOT Analysis VISION STRATEGIC AREAS FOR DEVELOPMENT STRATEGIC OBJECTIVES Strategic Action 4 Strategic Action 3 MISSION Internal Environment Strengths Weaknesses - Value systems - Culture - Staffing - Support systems, operating environment The long range objectives that will drive the development process and stretch the organization to achieve them. External Environment Opportunities Threats - The changing environment - The demand for new products - The economic environment - Availability of resources Strategic Action 2 Strategic Action 1 EVALUATION/FEEDBACK The reason for the existence of the organization & establishes the values, beliefs & guidelines for the conduct of business
  • 4. Steps of a Strategic Plan • Where is your agency in its development RIGHT now? • Assess the Internal and External Environments – SWOT Analysis S Str e n gth s W We a k n e s se s Internal Environment O Op p o r tu n itie s T Th r e a ts External Environment
  • 5. Importance of Planning • Most important function of management – The difference between higher profits or huge loses, expansion or failure • All managers are involved with planning in some way – Deciding to expand and build a new building to deciding on work schedules
  • 6. Importance of Planning • Mangers use their plans to determine whether the business is making progress • It encourages managers to be more specific in their decisions • Planning in a large business is like a jigsaw puzzle. All the pieces must work together – Coordination to avoid conflict & missed opportunities – Sharing plans between departments helps each see how their plans effect another
  • 7. Levels of Planning Managers plan on two levels • Strategic planning (upper management) – Long term – Provides broad goals & direction for the entire business • Operational (mid-level management) – Short term – Identifies specific activities for EACH area of the business
  • 8. Planning Tools • Budgets – most widely used tool • Schedules – deadlines • Standards – Quality, Quantity, Time, Cost • Policies – general rule for the whole business • Procedure – steps followed to perform certain work • Research – Gathering information
  • 9. Prentice Hall, Inc. © 2006 9-9 Strategy Implementation Structure follows strategy – –New strategy is created –New administrative problems emerge –Economic performance declines –New appropriate structure is invented –Profit returns to previous level
  • 10. Prentice Hall, Inc. © 2006 9-10 Strategy Implementation Stages of Corporate Development – –Stage I: Simple structure –Stage II: Functional structure –Stage III: Divisional structure –Stage IV: Beyond SBU’s
  • 11. Prentice Hall, Inc. © 2006 9-11 Strategy Implementation Blocks to Changing Stages – –Loyalty to comrades –Task oriented –Single-mindedness –Working in isolation
  • 13. Three levels of strategy in organizations—corporate, business, and functional strategies.
  • 15. Corporate Strategy Directional Strategy – –3 Grand Strategies •Growth strategies •Stability strategies •Retrenchment strategies
  • 16. Corporate Strategy Growth Strategies -- –External mechanisms •Mergers •Acquisitions •Strategic alliances
  • 17. Corporate Strategy Stability Strategies -- –Pause/proceed with caution –No change –Profit strategies
  • 18. Corporate Strategy Retrenchment Strategies -- –Turnaround –Captive Company Strategy –Selling out –Bankruptcy –Liquidation
  • 20. Mergers and acquisitions • A merger is the combination of two previously separate organisations, typically as more or less equal partners. • An acquisition involves one firm taking over the ownership (‘equity’) of another, hence the alternative term ‘takeover’.
  • 22. Integration in M&A Approaches to integration: • Absorption – strong strategic interdependence and little need for organisational autonomy. Rapid adjustment of the acquired company’s strategies, culture and systems. • Preservation – little interdependence and a high need for autonomy. Old strategies, cultures and systems can be continued much as before. • Symbiosis – strong strategic interdependence, but a high need for autonomy. Both the acquired firm and acquiring firm learn and adopt the best qualities from each other. • Holding – a residual category – with little to gain by integration. The acquisition will be ‘held’ temporarily before being sold on, so the acquired unit is left largely alone.
  • 23. Strategic alliances • A strategic alliance is where two or more organisations share resources and activities to pursue a strategy. • Collective strategy is about how the whole network of alliances of which an organisation is a member competes against rival networks of alliances. • Collaborative advantage is about managing alliances better than competitors.
  • 24. What is meant by Strategic Alliance? Definition 1: An agreement between two or more individuals or entities stating that the involved parties will act in a certain way in order to achieve a common goal. Strategic alliance usually make sense when the parties involved have Complementary strengths. Definition 2: Strategic alliances are innovative and interesting forms of relationships between organizations. Organizations create alliances in their quest to compete against fast & nimble competitors.
  • 25. What is Meant by Strategic Alliance? cont’d Definition 3: Strategic alliances are agreements between companies (partners) to reach objectives of a common interest. Alliances are among the various options which companies can use to achieve their goals. They are based on cooperation between companies.
  • 26. Purposes of Strategic Alliances • Competition is shifting from a "firm versus firm perspective" to a "supply chain versus supply chain perspective." Therefore, firms seeking competitive advantage are participating in cooperative supply chain arrangements, such as strategic alliances, which combine their individual strengths & unique resources. • Enabling a firm to focus resources on its core skills & competencies while acquiring other components or capabilities it lacks from the marketplace. • Alliances can often improve market power of a firm because either the alliance partner is a customer for the product or because the distribution channels & buying power of the partners can be combined
  • 27. Purposes of Strategic Alliances cont’d • Alliances enable buying & supplying firms to combine their individual strengths & work together to reduce non-value- adding activities & facilitate improved performance. • In order for both parties to remain committed to this form of relationship, mutual benefit must exist (i.e. a "win-win" relationship)
  • 28. Success Factors • Selection: – Strategically evaluate which upstream & downstream members should be included in the supply chain to create a highly competitive & efficient supply network. – Selecting strategic partner should be based on company’s goals, objectives & values system. – Select partners who have competencies in collaboration & those who already have a proven ability to work in a collaborative environment. • Intention: Both partners should acknowledge their mutual dependence & their willingness to work for the survival & prosperity of the relationship.
  • 29. Success Factors cont’d • Trust: – Existence of trust in a relationship reduces perception of risk associated with opportunistic behavior as this generates greater profits & serve customers better • Communication: – Communication is critical for building successful relationships to achieve the benefits of collaboration as it allows partners to understand alliance goals, roles, responsibilities & helps with the sharing & dissemination of individual experiences • Conflict Resolution: – Firms should be motivated to engage in joint problem solving as they are, by definition, linked together to manage an environment that was more uncertain & turbulent than each one could control.
  • 30. Types of Strategic Alliances • Joint Venture: an agreement by two or more parties to form a single entity to undertake a certain project. Each of the businesses has an equity stake in the individual business and share revenues, expenses & profits. • Outsourcing • Global Strategic Alliances: working partnerships between companies (often more than 2) across national boundaries & increasingly across industries. Sometimes formed between company & a foreign government, or among companies & governments
  • 31. Types of Strategic Alliances cont’d • Equity strategic alliance: an alliance in which 2 or more firms own different percentages of the company they have formed by combining some of their resources & capabilities to create a competitive advantage. • Non- equity strategic alliance: an alliance in which 2 or more firms develop a contractual-relationship to share some of their unique resources & capabilities to create a competitive advantage.
  • 32. Types of Strategic Alliances cont’d • R&D: Strategic alliances based around R&D tend to fall into the joint venture category, where two or more businesses decide to embark on a research venture through forming a new entity. • Franchising: is an excellent way of quickly rolling out a successful concept nationwide. Franchisees pay a set-up fee & agree to ongoing payments so the process is financially risk-free for the company. However, downsides do exist, particularly with the loss of control over how franchisees run their franchise.
  • 33. Examples of Alliances • Nokia and Microsoft in alliance to make Zune phone • Star Alliance – Airlines alliances. • Philips and Sony jointly launched the mini-CD. • Nestlé and Fonterra Sign Agreement on Dairy Alliance for the America • McDonald’s with Disney, Coca-Cola & Walmart • Online grocer Webvan Group forms alliances with foodmakers: Kellogg, Nestle, Pillsbury, Quaker
  • 34. Types of strategic alliance There are two main kinds of ownership in strategic alliances: • Equity alliances involve the creation of a new entity that is owned separately by the partners involved. • Non-equity alliances are typically looser, without the commitment implied by ownership.
  • 35. Equity alliances • The most common form of equity alliance is the joint venture, where two organisations remain independent but set up a new organisation jointly owned by the parents. • A consortium alliance involves several partners setting up a venture together.
  • 36. Non-equity alliances • Non-equity alliances are often based on contracts. • Three common forms of non-equity alliance: Franchising. Licensing. Long-term subcontracting.
  • 37. Motives for alliances • Scale alliances – lower costs, more bargaining power and sharing risks. • Access alliances – partners provide needed capabilities (e.g. distribution outlets or licenses to brands) • Complementary alliances – bringing together complementary strengths to offset the other partner’s weaknesses. • Collusive alliances – to increase market power. Usually kept secret to evade competition regulations.
  • 38. Strategic alliance processes Two themes are vital to success in alliances: • Co-evolution – the need for flexibility and change as the environment, competition and strategies of the partners evolve. • Trust – partners need to behave in a trustworthy fashion throughout the alliance.
  • 39. Comparing acquisitions, alliances and organic development
  • 41. Portfolio Analysis • Portfolio analysis – management views its product lines and business units as a series of investments from which it expects a profitable return
  • 42. Different Portfolio Models There are different portfolio models. However, in this course, two of them will be discussed. • The BCG growth-share matrix, introduced by the Boston Consulting Group. • The business strength-industry attractiveness matrix associated with General Electric and McKinsey & Co.
  • 43. FUNCTIONAL STRATEGIES EVERY BUSINESS UNIT DEVELOPS FUNCTIONAL STRATEGIES FOR EACH MAJOR DEPARTMENT • MARKETING STRATEGY • FINANCIAL STRATEGY • RESEARCH & DEVELOPMENT STRATEGY • OPERATIONS STRATEGY • PURCHASING STRATEGY • LOGISTICS STRATEGY • HUMAN RESOURCES STRATEGY • INFORMATION TECHNOLOGY STRATEGY
  • 44. BASIC MARKET-PRODUCT STRATEGIES THE CUSTOMER-PRODUCT DECISION WHO IS OUR PRIMARY CUSTOMER? WHAT KIND OF PRODUCT DO WE INTEND TO OFFER? CUSTOMERS EXISTING NEW EXISTING - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - MARKET MARKET PENETRATION DEVELOPMENT PRODUCTS OR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - SERVICES PRODUCT DIVERSIFICATION DEVELOPMENT INNOVATION NEW - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • 45. MARKETING STRATEGIES: THE CUSTOMER-PRODUCT DECISION MARKET PENETRATION STRATEGY (Stay in current markets with existing products) INCREASE RATE OF PURCHASE/CONSUMPTION ATTRACT RIVAL’S CUSTOMERS BUY OUT RIVALS CONVERT NON-USERS INTO CURRENT USERS MARKET DEVELOPMENT STRATEGY (Find new markets for current products) ENTER NEW GEOGRAPHICAL MARKETS FIND NEW USES FOR EXISTING PRODUCTS FIND NEW TARGET MARKETS PRODUCT DEVELOPMENT STRATEGY (Develop new products for existing markets) IMPROVE FEATURES IMPROVE QUALITY/RELIABILITY/DURABILITY ENHANCE AESTHETICS/STYLING ADD MODELS DIVERSIFICATION STRATEGY (Develop new products for new markets)
  • 47. BCG Matrix • Question marks – new products with the potential for success but need a lot of cash for development • Stars – market leaders that are typically at or nearing the peak of their product life cycle and are able to generate enough cash to maintain their high share of the market and usually contribute to the company’s profits
  • 48. BCG Matrix • Cash cows – products that bring in far more money than is needed to maintain their market share • Dogs – products with low market share and do not have the potential to bring in much cash
  • 49. BCG Matrix—Limitations • Use of highs and lows to form categories is too simplistic. • Link between market share and profitability is questionable. • Growth rate is only one aspect of industry attractiveness. • Product lines or business units are considered only in relation to one competitor. • Market share is only one aspect of overall competitive position.
  • 50. Advantages and Limitations of Portfolio Analysis Advantages • Encourages top management to evaluate each of the corporation’s businesses individually and to set objectives and allocate resources for each • Stimulates the use of externally oriented data to supplement management’s judgment • Raises the issue of cash flow availability to use in expansion and growth
  • 51. Managing the Multibusiness Corporation • Structure of the Multidivisional Company o Theory of the M-form o The divisionalized firm in practice • The Role of Corporate Management • Managing the Corporate Portfolio o Portfolio planning techniques o Value-creation through corporate restructuring • Managing Individual Businesses • Managing Internal Linkages • Recent Trends
  • 52. The Functions of Corporate Management —Decisions over diversification, acquisition, divestment —Resource allocation between businesses. — Business strategy formulation —Monitoring and controlling business performance —Sharing and transferring resources and capabilities Managing linkages between businesses Managing the individual businesses Managing the Corporate Portfolio
  • 53. The Development of Strategic Planning Techniques: General Electric in the 1970’s Late 1960’s: GE encounters problems of direction, coordination, control, and profitability Corporate planning responses:  Portfolio Planning Models —matrix-based frameworks for evaluating business unit performance, formulating business strategies, and allocating resources  Strategic Business Units —GE reorganized around SBUs (business comprising a strategically-distinct group of closely-related products  PIMS —a database which quantifies the impact of strategy on performance. Used to appraise SBU performance and guide business strategy formulation
  • 54. Portfolio Planning Models: Their Uses in Strategy Formulation • Allocating resources-- the analysis indicates both the investment requirements of different businesses and their likely returns • Formulating business-unit strategy-- the analysis yields simple strategy recommendations (e.g..: “build”, “hold”, or “harvest”) • Setting performance targets-- the analysis indicates likely performance outcomes in terms of cash flow and ROI • Portfolios balance-- the analysis can assist in corporate goals such as a balanced cash flow and balance of growing and declining businesses.
  • 55. Low Medium High Low Medium High IndustryAttractiveness Portfolio Planning Models: The GE/ McKinsey Matrix Industry Attractiveness Criteria Business Unit Position - Market size - Market share (domestic, - Market growth global, and relative) - Industry profitability - Competitive position - Inflation recovery - Relative profitability - Overseas sales ratio Business Unit Position
  • 56. Corporate Parenting • Corporate parenting – views a corporation in terms of resources and capabilities that can be used to build business unit value as well as generate synergies across business units
  • 57. Corporate Parenting • Generates corporate strategy by focusing on the core competencies of the parent corporation and the value created from the relationship between the parent and its businesses
  • 58. Developing a Corporate Parenting Strategy 1. Examine each business unit in terms of its strategic factors 2. Examine each business unit in terms of areas in which performance can be improved 3. Analyze how well the parent corporation fits with the business unit
  • 59. INTRODUCTION BOSTON CONSULTING GROUP (BCG) MATRIX is developed by BRUCE HENDERSON of the BOSTON CONSULTING GROUP IN THE EARLY 1970’s. According to this technique, businesses or products are classified as low or high performers depending upon their market growth rate and relative market share.
  • 60. MARKET SHARE • Market share is the percentage of the total market that is being serviced by your company, measured either in revenue terms or unit volume terms. • RELATIVE MARKET SHARE • RMS = Business unit sales this year Leading rival sales this year • The higher your market share, the higher proportion of the market you control.
  • 61. MARKET GROWTH RATE • Market growth is used as a measure of a market’s attractiveness. • MGR = Individual sales - individual sales this year last year Individual sales last year • Markets experiencing high growth are ones where the total market share available is expanding, and there’s plenty of opportunity for everyone to make money.
  • 62. THE BCG GROWTH-SHARE MATRIX • It is a portfolio planning model which is based on the observation that a company’s business units can be classified in to four categories:  Stars  Question marks  Cash cows  Dogs • It is based on the combination of market growth and market share relative to the next best competitor.
  • 63.
  • 64. STARS High growth, High market share • Stars are leaders in business. • They also require heavy investment, to maintain its large market share. • It leads to large amount of cash consumption and cash generation. • Attempts should be made to hold the market share otherwise the star will become a CASH COW.
  • 65. CASH COWS Low growth , High market share • They are foundation of the company and often the stars of yesterday. • They generate more cash than required. • They extract the profits by investing as little cash as possible • They are located in an industry that is mature, not growing or declining.
  • 66. DOGS Low growth, Low market share • Dogs are the cash traps. • Dogs do not have potential to bring in much cash. • Number of dogs in the company should be minimized. • Business is situated at a declining stage.
  • 67. QUESTION MARKS High growth , Low market share • Most businesses start of as question marks. • They will absorb great amounts of cash if the market share remains unchanged, (low). • Why question marks? • Question marks have potential to become star and eventually cash cow but can also become a dog. • Investments should be high for question marks.
  • 68. MAIN STEPS OF BCG MATRIX • Identifying and dividing a company into SBU. • Assessing and comparing the prospects of each SBU according to two criteria : 1. SBU’S relative market share. 2. Growth rate OF SBU’S industry. • Classifying the SBU’S on the basis of BCG matrix. • Developing strategic objectives for each SBU.
  • 69. BCG MATRIX WITH CASH FLOW
  • 70. BENEFITS • BCG MATRIX is simple and easy to understand. • It helps you to quickly and simply screen the opportunities open to you, and helps you think about how you can make the most of them. • It is used to identify how corporate cash resources can best be used to maximize a company’s future growth and profitability.
  • 71. LIMITATIONS • BCG MATRIX uses only two dimensions, Relative market share and market growth rate. • Problems of getting data on market share and market growth. • High market share does not mean profits all the time. • Business with low market share can be profitable too.
  • 72. PRACTICAL USE • MAHINDRA & MAHINDRA • HLL • IES
  • 74. CONCLUSION Though BCG MATRIX has its limitations it is one of the most FAMOUS AND SIMPLE portfolio planning matrix ,used by large companies having multi-products.
  • 75. Portfolio analysis • BCG Growth-Share Matrix – question marks, dogs, cash cows, stars • GE- Nine Cell Matrix
  • 77. Growth Rate Relative Market Share 1.0High Low Soft Drinks Frito Lay KFC Pizza Hut Taco Bell Low High 10% BCG Matrix for PepsiCo - Early 1990s
  • 78. Growth Rate Relative Market Share .75High Low Soft Drinks Frito Lay KFC Pizza HutTaco Bell Low High 5% BCG Matrix for PepsiCo - Early 1990s
  • 80. Competitive Strengths Attractiveness Low High LowHigh GE 9 Cell Matrix for Pepsico Soft Drinks Snack Foods
  • 81. Portfolio Planning Models: Applying the BCG Matrix to BM Foods Inc. Annualrealrateofmarketgrowth(%) Relative market share 2 1.5 1 0.5 0.1 -20246810 Frozen food division Fruit juices division Bakery division Health foods division Current position Previous position. Area of circle proportional to $ sales.
  • 82. Matrix uses business strength compared to market attractiveness  Business strength (strong, average, or weak).  Market attractiveness (high, medium, low). GE Multi-factor Matrix
  • 83. High Low High Low BUSINESS POSITION MARKETATTRACTIVENESS Medium Medium INVEST INVEST PROTECT INVEST PROTECT HARVEST PROTECT HARVEST DIVEST The GE Business Screen
  • 84. Market Attractiveness Matrix (GE) BUSINESS POSITON STRONG MARKETATTRACTIVENESS LOWMEDIUMHIGH MEDIUM WEAK Low Attractiveness Medium Attractiveness High Attractiveness
  • 85. GE Nine Cell Attractiveness/Strength Matrix • Use quantitative measures of industry attractiveness and business strength to plot location of each business in matrix • Each business unit appears as a circle • area of circle can represent relative size of industry with pie slice showing the company’s market share
  • 86. Industry(Product-Market)Attractiveness Business Strength-Competitive Position Strong Average Weak High Medium Low Winners Winners Winners Profit Producers Average Business Question marks Losers Losers Losers McKinsey GE Stoplight Matrix
  • 87. The Porter Competitive Model Used to understand and evaluate the structure of an industry’s business environment and the threats of competition to a specific company.
  • 88. Porter Competitive Model Intra-Industry Rivalry Strategic Business Unit Bargaining Power of Buyers Bargaining Power of Suppliers Substitute Products and Services Potential New Entrants
  • 89. Two Strategic Objectives • Create effective links with customers and suppliers • Create barriers to new entrants and substitute products
  • 90. Primary and Supporting Strategies • Differentiation Strategy (Primary) • Low Cost Strategy (Primary) • Innovation (Supporting) • Growth (Supporting) • Alliance (Supporting)
  • 91. Porter Competitive Model Tips 1. To incorrectly define the industry can cause major problems in doing Section I of the analysis term paper. 2. You must identify the specific market being evaluated. 3. Your analysis company is the Strategic Business Unit. 4. Identify rivals by name for majors, by category for minor rivals if needed to present the best possible profile of rivals.
  • 92. Porter Competitive Model 5. Be sure to address the power implications of both customers and suppliers. Power buys them what? 6. Identify buyers and suppliers by categories versus companies. 7. Summarize your Porter Model analysis.
  • 94. outcomes • Identify alternative strategy options, including market penetration, product development, market development and diversification. • Distinguish between different diversification strategies (related and conglomerate diversification) and evaluate diversification drivers.
  • 95. outcomes • Assess the relative benefits of vertical integration and outsourcing. • Analyse the ways in which a corporate parent can add or destroy value for its portfolio of business units. • Analyse portfolios of business units and judge which to invest in and which to divest.
  • 96. Strategic directions and corporate-level strategy Strategic directions and corporate-level strategy
  • 98. Diversification • Diversification involves increasing the range of products or markets served by an organisation. • Related diversification involves diversifying into products or services with relationships to the existing business. • Conglomerate (unrelated) diversification involves diversifying into products or services with no relationships to the existing businesses.