Day TWO BTO2017 | TEN
Giovedì 30 novembre
FOCUS Hall
The Digital Life of Airlines
https://www.buytourismonline.com
Keynote Speaker
Carolijn Hauwert KLM Airlines
Talkback
Marco Carrai Toscana Aeroporti S.p.A.
Moderator
Miriam Bertoli Formatrice
4. Social Media
Multimedia platform
Customer infos: flights, whether, traffic, public
transportation,
Marketing: avio, non avio
Community programs: consensus building, environment
policies
Crisis Communication